Details
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Type:
Wallboards/Ceiling Boards (8 Weeks)
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Status: Awaiting Quote
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Priority:
Over 6 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Not defined
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Plot:32
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ID Number:360089
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Model:Richmond
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Serial:WB2802/002
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Size:33 x 12
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Status Colour:
Awaiting Quote
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Park:Pennymore
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Postcode:PL21 0SB
Description
Mr Tony Snow
10 Church View
Waltham Road
White Waltham
Berks
SL6 3JQ
01628 825305
10 Church View
Waltham Road
White Waltham
Berks
SL6 3JQ
01628 825305
Issue Links
- Same Van
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WILL-3157
The site have advised that the internal ceiling boards are bubbling and lifting off all through the van but it is worst in the lounge, site would like us to report it to Willerby and see if they are prepared to attend.
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- Complete
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QUOT-1148
The customer has asked us to quote for either replacing the ceiling boards or wall papering them, I have spoken to Steve who said an engineer would need to attend to get photo's and try to establish the cause.
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- Assessment Sheet Issued
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Activity
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Adrienne Barwell (Inactive)
added a comment -
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I have informed Mr Snow that we are trying to get Willerby to do something about the ceiling boards under warranty
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Adrienne Barwell (Inactive)
added a comment - I have informed Mr Snow that we are trying to get Willerby to do something about the ceiling boards under warranty
Tony Snow 01628825305
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Adrienne Barwell (Inactive)
added a comment - Tony Snow 01628825305
| Attachment | Willerby Holiday Homes Limited - Mr T Snow.docx [ 57497 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Letter sent to Willerby and e-mailed to Philippa
Show
Adrienne Barwell (Inactive)
added a comment - Letter sent to Willerby and e-mailed to Philippa
| Attachment | 18.3.14 letter of complaint.jpg [ 57498 ] |
Willerby have advised that they will provide the ceiling boards as a gesture of good will but will not fit them. I have spoken to Darren he is going to come back to me and advise whether he would like the labour done as a good will gesture by us
Show
Adrienne Barwell (Inactive)
added a comment - Willerby have advised that they will provide the ceiling boards as a gesture of good will but will not fit them. I have spoken to Darren he is going to come back to me and advise whether he would like the labour done as a good will gesture by us
| Attachment | screenshot-1.jpg [ 57743 ] |
| Attachment | 25.3.14 ceiling board order.jpg [ 57744 ] |
| Attachment | 25.3.14 willerby order.jpg [ 57745 ] |
chased Darren for an update, awaiting his response
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Adrienne Barwell (Inactive)
added a comment - chased Darren for an update, awaiting his response
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
chased Darren, he is still thinking about this one - I have got the ceiling boards on order
Show
Adrienne Barwell (Inactive)
added a comment - chased Darren, he is still thinking about this one - I have got the ceiling boards on order
| ID Number | 360089 |
| Attachment | 27.3.14 order ack.jpg [ 57967 ] |
Updated Mr Snow
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Adrienne Barwell (Inactive)
added a comment - Updated Mr Snow
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
We have replaced most of the ceiling boards but ran out (Steve had used some on another job) I have 25 on order with Lambsons and will give them a chase
Show
Adrienne Barwell (Inactive)
added a comment - We have replaced most of the ceiling boards but ran out (Steve had used some on another job) I have 25 on order with Lambsons and will give them a chase
| Attachment | screenshot-2.jpg [ 66903 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
Work is complete and Mr Snow has advised that they have done a brilliant job
Show
Adrienne Barwell (Inactive)
added a comment - Work is complete and Mr Snow has advised that they have done a brilliant job
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Pre-Owned Ver 2.0 [ 104707 ] | Pre-Owned Ver 2.5 [ 113367 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
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30s | 1 | Adrienne Barwell (Inactive) | 20/Mar/14 8:21 AM | |||||
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1h 4m | 1 | Adrienne Barwell (Inactive) | 20/Mar/14 9:26 AM | |||||
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7d 1h 13m | 1 | Adrienne Barwell (Inactive) | 27/Mar/14 10:39 AM | |||||
|
38m 58s | 1 | Adrienne Barwell (Inactive) | 27/Mar/14 11:18 AM | |||||
|
110d 23h 44m | 1 | Adrienne Barwell (Inactive) | 16/Jul/14 12:03 PM | |||||
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2s | 1 | Adrienne Barwell (Inactive) | 16/Jul/14 12:03 PM | |||||
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3s | 1 | Adrienne Barwell (Inactive) | 16/Jul/14 12:03 PM | |||||
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78d 23h 38m | 1 | Adrienne Barwell (Inactive) | 03/Oct/14 11:42 AM | |||||
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17s | 1 | Adrienne Barwell (Inactive) | 03/Oct/14 11:42 AM | |||||
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1s | 1 | Adrienne Barwell (Inactive) | 03/Oct/14 11:42 AM | |||||
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3890d 8h 38m | 1 | 28/May/25 8:20 PM | ||||||
|
15s | 1 | 28/May/25 8:21 PM |
