Details
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Type:
Parts required
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Status: Awaiting Quote
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Priority:
Critical
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Resolution: Unresolved
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Labels:None
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Park_Company:Not defined
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Plot:66a
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Model:Burgundy
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Serial:8458h
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Size:35x12
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Status Colour:
Awaiting Quote
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Park:Downton
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Postcode:SO41 0LH
Description
The site called me to find out the part number for a micro switch for the grill, I contacted Ash who gave me the number I then called the site and advised them what part number they wanted, when the part arrived it was incorrect so the site sent me a photo, Ash then advised that this was an old part and no longer available as an assembly he thought a gas engineer may be able to strip it down and replace just the switch which he has ordered for me F-O-C and I will send to the site once we receive it.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key | SWIFT-6414 | GW-149 |
| Issue Type | Oven (2 Weeks) [ 5 ] | Grill [ 100 ] |
| Workflow | Manufacturers ver 2.0 [ 105312 ] | Pre-Owned Ver 2.0 [ 105313 ] |
| Status | Open [ 1 ] | Parts ordered [ 3 ] |
| Category | RTM [ 10043 ] | |
| Customer Code | DOWN01 |
| Issue Type | Grill [ 100 ] | Parts required [ 20 ] |
| Description | The site called me to find out the part number for a micro switch for the grill, I contacted Ash who gave me the number I then called the site and advised them what part number they wanted, when the part arrived it was incorrect so the site sent me a photo, Ash then advised that this was an old part and no longer available as an assembly he thought a gas engineer may be able to strip it down and replace just the switch which he has ordered for me F-O-C and I will send to the site once we receive it. | |
| Due Date | 17/May/11 | 05/May/14 |
| ID Number | sbh001900 |
| Attachment | screenshot-1.jpg [ 58699 ] |
| Attachment | screenshot-2.jpg [ 58700 ] |
| Assignee | Linda Trunkfield [ lindat ] | Sandra Jones [ sjones ] |
| Assignee | Sandra Jones [ sjones ] | Adrienne Barwell [ adrienne ] |
| Assignee | Adrienne Barwell [ adrienne ] | Maureen Hooper [ maureenh ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Pre-Owned Ver 2.0 [ 105313 ] | Pre-Owned Ver 2.5 [ 113649 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |