Good Will
  1. Good Will
  2. GW-166

Boiler Cupboard- hinges have gone rusty - Order 6 might only require ??

        Details

        • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
        • Status: Complete
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Completed
        • Labels:
          None
        • Park_Company:
           Smytham Manor Leisure
        • Park_Code:
          SMYT01
        • Park_Postcode:
          EX38 8PU
        • Park_Email:
          tina.smythamsales@gmail.com / info@smytham.co.uk
        • Park_Phone:
          Tina Gregory 07849 399327 / 01805 622110.
        • Plot:
          BW2
        • ID Number:
          SBH003019
        • Order No:
          AS8866/5041
        • Model:
          Burgundy
        • Stock_Number:
          29120
        • Serial:
          11817h
        • Status Colour:
          Complete Complete
        • Part Number:
          1707085 + 1707086
        • Part Number 2:
          1708752
        • PER:
          SBH001219
        • Park:
          Smytham Manor
        • Postcode:
          EX38 8PU
        1. PDF File
          05.11.14 gw -166 complted work sheet.pdf
          185 kB
          Lorraine Pryor
        1. 02.10.14 worksheet.jpg
          142 kB
        2. 03.09.14 PART NO FOR HINGES.jpg
          105 kB
        3. 03.09.14 PER PART NO.jpg
          186 kB
        4. 03.09.14 stock charged.jpg
          237 kB
        5. 03.09014 swift order.jpg
          116 kB
        6. 12.03.14 Smytham Manor- 11817H.jpg
          509 kB
        7. 27.08.14 Per.jpg
          201 kB

          Activity

          Ascending order - Click to sort in descending order
          Lorraine Pryor (Inactive) created issue -
          Lorraine Pryor (Inactive) made changes -
          Field Original Value New Value
          Issue Type Bedroom Furniture (8 Weeks) [ 34 ] Kitchen Cupboards (8 Weeks) [ 31 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          I have issue a work sheet for our engineer to look at the issued raised, asking then to see what they can do / take photos and report back.
          Looking at Paradox this van was delivered to park 23.10.13 and its a demo van.
          Show
          Lorraine Pryor (Inactive) added a comment - I have issue a work sheet for our engineer to look at the issued raised, asking then to see what they can do / take photos and report back. Looking at Paradox this van was delivered to park 23.10.13 and its a demo van.
          Lorraine Pryor (Inactive) made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Lorraine Pryor (Inactive) made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Lorraine Pryor (Inactive) made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Lorraine Pryor (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Lorraine Pryor (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Work Scheduled 14/Mar/14
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          I have spoken to Ade we are going out on Friday to this site so I will pop the work sheet in the engineers tray
          Show
          Lorraine Pryor (Inactive) added a comment - I have spoken to Ade we are going out on Friday to this site so I will pop the work sheet in the engineers tray
          Linda Trunkfield (Inactive) made changes -
          Project Pre-Owned After Care [ 10050 ] Good Will [ 10454 ]
          Key PREOW-516 GW-166
          Make swift
          Customer Code smyt01
          Linda Trunkfield (Inactive) made changes -
          Part Number 1707085 + 1708752
          Linda Trunkfield (Inactive) made changes -
          Part Number 2 1708752
          Part Number 1707085 + 1708752 1707085 + 1707086
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Over 6 Weeks [ 27 ]
          Maureen Hooper (Inactive) made changes -
          Assignee Lorraine Pryor [ lorraine ] Adrienne Barwell [ adrienne ]
          Adrienne Barwell (Inactive) made changes -
          Assignee Adrienne Barwell [ adrienne ] Lorraine Pryor [ lorraine ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          Again this is sitting on open I will close this off
          Show
          Lorraine Pryor (Inactive) added a comment - Again this is sitting on open I will close this off
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          The issue has just been emailed to: *adrienne@surfbay.co.uk*, \\
          with subject: *(GW-166) Boiler Cupboard- hinges have gone rusty * \\
           \\
          and content:\\
          ----
          Ade,

          This one has been assigned to Mo then me, is this another one that just needs parts order again ?

          Can you let me know so I can action it?
          thanks
          Rain
          Show
          Lorraine Pryor (Inactive) added a comment - The issue has just been emailed to: * adrienne@surfbay.co.uk *, \\ with subject: *( GW-166 ) Boiler Cupboard- hinges have gone rusty * \\  \\ and content:\\ ---- Ade, This one has been assigned to Mo then me, is this another one that just needs parts order again ? Can you let me know so I can action it? thanks Rain
          Lorraine Pryor (Inactive) made changes -
          PER SBH001219
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          I have search on Swift but cant find the part number for these, I have submitted an enquiry into Swift to get the part number today, Once I get this I will then place then on order
          Show
          Lorraine Pryor (Inactive) added a comment - I have search on Swift but cant find the part number for these, I have submitted an enquiry into Swift to get the part number today, Once I get this I will then place then on order
          Lorraine Pryor (Inactive) made changes -
          Attachment 27.08.14 Per.jpg [ 70749 ]
          Lorraine Pryor (Inactive) made changes -
          Attachment 03.09.14 PART NO FOR HINGES.jpg [ 71385 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          Our Repsonse:
          1707085 HINGE 110 DEGREE 1708752 HINGE PLATE w/o SCREWS
          Show
          Lorraine Pryor (Inactive) added a comment - Our Repsonse: 1707085 HINGE 110 DEGREE 1708752 HINGE PLATE w/o SCREWS
          Lorraine Pryor (Inactive) made changes -
          Attachment 03.09.14 PER PART NO.jpg [ 71386 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          I have order 6 of each part , but this may only require 3 or 4 so I will charge 3 of each to the stock no.
          Show
          Lorraine Pryor (Inactive) added a comment - I have order 6 of each part , but this may only require 3 or 4 so I will charge 3 of each to the stock no.
          Lorraine Pryor (Inactive) made changes -
          Attachment 03.09.14 stock charged.jpg [ 71387 ]
          Lorraine Pryor (Inactive) made changes -
          Summary Boiler Cupboard- hinges have gone rusty Boiler Cupboard- hinges have gone rusty - Order 6 might only require ??
          Lorraine Pryor (Inactive) made changes -
          Order No AS8866/5041
          ID Number SBH003019
          Lorraine Pryor (Inactive) made changes -
          Attachment 03.09014 swift order.jpg [ 71388 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment - - edited
          I have checked on Swift and these part show that they was due in w/c 15.09.14.
          I will email claire to see if she had the parts in as a worksheet has been issued and there is not notes on Jira
          Show
          Lorraine Pryor (Inactive) added a comment - - edited I have checked on Swift and these part show that they was due in w/c 15.09.14. I will email claire to see if she had the parts in as a worksheet has been issued and there is not notes on Jira
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          The issue has just been emailed to: *claire@surfbay.co.uk*, \\
          with subject: *(GW-166) Boiler Cupboard- hinges have gone rusty - Order 6 might only require ?? * \\
           \\
          and content:\\
          ----
          Claire did you deal with the parts on this one as it states that a work sheet has been issued but there are not notes on jira to say the outstanding part came in or work sheet issue ?
          Can you let me know.
          thanks
          lorraine
          Show
          Lorraine Pryor (Inactive) added a comment - The issue has just been emailed to: * claire@surfbay.co.uk *, \\ with subject: *( GW-166 ) Boiler Cupboard- hinges have gone rusty - Order 6 might only require ?? * \\  \\ and content:\\ ---- Claire did you deal with the parts on this one as it states that a work sheet has been issued but there are not notes on jira to say the outstanding part came in or work sheet issue ? Can you let me know. thanks lorraine
          Hide
          Permalink
          Claire Folland added a comment -
          found parts in store, left on Lorraine's desk, i did not issue a worksheet for this,
          Show
          Claire Folland added a comment - found parts in store, left on Lorraine's desk, i did not issue a worksheet for this,
          Lorraine Pryor (Inactive) made changes -
          Times Scheduled 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          Part have been passed to me, I will issue a work sheet today and label parts up.
          Show
          Lorraine Pryor (Inactive) added a comment - Part have been passed to me, I will issue a work sheet today and label parts up.
          Lorraine Pryor (Inactive) made changes -
          Attachment 02.10.14 worksheet.jpg [ 74282 ]
          Adrienne Barwell (Inactive) made changes -
          Park_Company Smytham Manor Leisure (640)
          Adrienne Barwell (Inactive) made changes -
          Workflow Pre-Owned Ver 2.0 [ 103829 ] Pre-Owned Ver 2.5 [ 113278 ]
          made changes -
          Park_Code SMYT01
          made changes -
          Park_Address
          made changes -
          Park_Key_Account false
          made changes -
          Park_Email
          made changes -
          Park_Phone
          made changes -
          Park_Address2
          made changes -
          Park_Postcode
          made changes -
          Park_City
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_Address2 Little Torrington
          Park_Address Smytham Manor
          made changes -
          Park_Postcode EX38 8PU
          made changes -
          Park_Phone
          made changes -
          Park_Contact
          made changes -
          Park_City
          Adrienne Barwell (Inactive) made changes -
          Priority Over 6 Weeks [ 27 ] Over 8 Weeks [ 25 ]
          made changes -
          Park_Phone 01805 622110
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_City
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Keith confirmed that everything on this unit is complete and that there is nothing outstanding for this unit.

          Paperwork passed back to Lorraine
          Show
          Adrienne Barwell (Inactive) added a comment - Keith confirmed that everything on this unit is complete and that there is nothing outstanding for this unit. Paperwork passed back to Lorraine
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Lorraine Pryor (Inactive) made changes -
          Attachment 05.11.14 gw -166 complted work sheet.pdf [ 76823 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          work sheet has been passed to me, I have scanned this and attached to jira.
          Comments state " All good & all problems solved no outstanding Jobs! "
          I will close this off now.
          Show
          Lorraine Pryor (Inactive) added a comment - work sheet has been passed to me, I have scanned this and attached to jira. Comments state " All good & all problems solved no outstanding Jobs! " I will close this off now.
          Lorraine Pryor (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Lorraine Pryor (Inactive) made changes -
          Status Complete [ 6 ] Complete [ 6 ]
          made changes -
          Park_Key_Account false
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account No
          made changes -
          Park_City
          made changes -
          Park_Email
          made changes -
          Park_Contact
          made changes -
          Park_City
          made changes -
          Park_Key_Account NoYes No
          made changes -
          Park_Email
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Received invoice from Swift - adjusted sage stock - completed order
          Show
          Ellie W (Inactive) added a comment - Received invoice from Swift - adjusted sage stock - completed order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		6m 17s 1 Lorraine Pryor (Inactive) 12/Mar/14 1:33 PM
          Quotation supplied Quotation supplied Quotation accepted Quotation accepted
          		45s 1 Lorraine Pryor (Inactive) 12/Mar/14 1:34 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		1m 7s 1 Lorraine Pryor (Inactive) 12/Mar/14 1:35 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		3s 1 Lorraine Pryor (Inactive) 12/Mar/14 1:35 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		6s 1 Lorraine Pryor (Inactive) 12/Mar/14 1:35 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		203d 21h 55m 1 Lorraine Pryor (Inactive) 02/Oct/14 12:30 PM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		32d 3h 1m 1 Adrienne Barwell (Inactive) 03/Nov/14 2:32 PM
          Resolved Resolved Complete Complete
          		1d 19h 22m 1 Lorraine Pryor (Inactive) 05/Nov/14 9:54 AM
          Complete Complete Complete Complete
          		19s 1 Lorraine Pryor (Inactive) 05/Nov/14 9:55 AM

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