Details
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Type:
Structure (8 Weeks)
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Status: Awaiting Quote
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Priority:
Manager escalations
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Resolution: Unresolved
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Labels:None
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Park_Company:Trewiston Farm Caravan Park
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Park_Code:TREW04
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Park_Postcode:PL27 6PX
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Park_Email:trewistonfarm@btinternet.com
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Park_Phone:01208863205
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Model:Concept
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Stock_Number:29420
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Serial:AT010032
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Status Colour:
Awaiting Quote
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Additional Contact Details:
Issue Links
Activity
| Park_Key_Account | No |
| Attachment | screenshot-1.png [ 110704 ] |
| Attachment | screenshot-2.png [ 110705 ] |
| Attachment | screenshot-3.png [ 110706 ] |
| Summary | Cladding supply only | Cladding supply only- when we get cost email Matt Steel |
| Attachment | 08.02.16 GW-1946 emailsConcept Lodge Clading.msg [ 110709 ] |
| Attachment | E-mail to Lorraine.png [ 110745 ] |
Matt has expressed his concern about how long this issue has taken so far and would like this dealt with as a matter of urgency.
Show
Adrienne Barwell (Inactive)
added a comment - Matt has expressed his concern about how long this issue has taken so far and would like this dealt with as a matter of urgency.
Hi Lorraine
Can you get me a photo I think it is just standard plastic cladding.
Regards
Shaun
I have called Matt to ask if he can get a photo of this for me so I can email this over to ECS, he will try and get one for me.
Can you get me a photo I think it is just standard plastic cladding.
Regards
Shaun
I have called Matt to ask if he can get a photo of this for me so I can email this over to ECS, he will try and get one for me.
Show
Lorraine Pryor (Inactive)
added a comment - Hi Lorraine
Can you get me a photo I think it is just standard plastic cladding.
Regards
Shaun
I have called Matt to ask if he can get a photo of this for me so I can email this over to ECS, he will try and get one for me.
Matt has called me to say his been off sick and can I call John at the park to get the photos of the cladding, called
the park and left a message asking for some photos of the cladding.
I will also email them just in case .
the park and left a message asking for some photos of the cladding.
I will also email them just in case .
Show
Lorraine Pryor (Inactive)
added a comment - - edited Matt has called me to say his been off sick and can I call John at the park to get the photos of the cladding, called
the park and left a message asking for some photos of the cladding.
I will also email them just in case .
| Attachment | 17.02.16 Gw-1946 ECS quot for GW-1946.pdf [ 111446 ] |
I have now had an email from Shaun with a quote total 1273.80 which show delivery to Winkleigh and he has also put ref as Quote-1946 and it should be GW-1946 so I have asked him to changed this so our records are straight, I have also asked him if they will deliver the parts to the site at the same cost or is it going to be more ?
Waiting for a reply now.
Waiting for a reply now.
Show
Lorraine Pryor (Inactive)
added a comment - I have now had an email from Shaun with a quote total 1273.80 which show delivery to Winkleigh and he has also put ref as Quote-1946 and it should be GW-1946 so I have asked him to changed this so our records are straight, I have also asked him if they will deliver the parts to the site at the same cost or is it going to be more ?
Waiting for a reply now.
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Manufacturer | ECs to supply only |
| Attachment | screenshot-4.png [ 111452 ] |
| Attachment | screenshot-5.png [ 111453 ] |
| Attachment | screenshot-6.png [ 111478 ] |
| Attachment | screenshot-7.png [ 111479 ] |
| Attachment | screenshot-8.png [ 111480 ] |
| Attachment | screenshot-9.png [ 111586 ] |
Matt has emailed me to say -
Ok thanks, not sure how to go about this one.
Thank you, will let you know
Kind Regard
Matt Steele
So waiting on matt now.
Ok thanks, not sure how to go about this one.
Thank you, will let you know
Kind Regard
Matt Steele
So waiting on matt now.
Show
Lorraine Pryor (Inactive)
added a comment - Matt has emailed me to say -
Ok thanks, not sure how to go about this one.
Thank you, will let you know
Kind Regard
Matt Steele
So waiting on matt now.
| Attachment | 24.02.16 email from ECS.png [ 111857 ] |
Ecs have emailed me back to say : Morning
Yes the delivery cost will be the same on the job for delivery to the site.
Thanks
So still waiting on Matt Steel to come back to us to say what he wants to do about this.
Yes the delivery cost will be the same on the job for delivery to the site.
Thanks
So still waiting on Matt Steel to come back to us to say what he wants to do about this.
Show
Lorraine Pryor (Inactive)
added a comment - Ecs have emailed me back to say : Morning
Yes the delivery cost will be the same on the job for delivery to the site.
Thanks
So still waiting on Matt Steel to come back to us to say what he wants to do about this.
| Priority | Normal [ 21 ] | Manager escalations [ 10000 ] |
No further action, we have paid for the customers carpet instead.
Show
Adrienne Barwell (Inactive)
added a comment - No further action, we have paid for the customers carpet instead.
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
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9d 3h 5m | 1 | Lorraine Pryor (Inactive) | 17/Feb/16 1:14 PM | |||||
|
118d 1h 59m | 1 | Adrienne Barwell (Inactive) | 14/Jun/16 4:14 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 14/Jun/16 4:14 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 14/Jun/16 4:14 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 14/Jun/16 4:14 PM | |||||
|
3472d 14h 15m | 1 | 17/Dec/25 5:30 AM | ||||||
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1s | 1 | 17/Dec/25 5:30 AM | ||||||
|
10s | 1 | 17/Dec/25 5:30 AM |
I have now emailed Shaun @ ECS.