Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Sunningcrest Holiday Park
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Park_Code:SUNN01
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Park_Postcode:TA8 2RA
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Park_Email:sue@sunningcrest.co.uk
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Park_Phone:01278 751470
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Model:Jasmine Lodge
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Serial:AT007916/02
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Size:38x12
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Status Colour:
Awaiting Quote
Issue Links
- Same Van
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PROB-9
Sue is not happy with the standard of hinges and handles used on her ABI units
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- Complete
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1. |
Check Parts |  |
Complete | Claire Folland | |
2. |
Update Customer | |
Complete | Claire Folland |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | TA8 2RA | |
| Park_Phone | 01278 751470 | |
| Park_Code | SUNN01 | |
| Park_Key_Account | No | |
| Park_Address2 | Coast Road, Brean | |
| Park_City | Burnham on Sea | |
| Park_Address | Sunningcrest Caravan Park |
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Adrienne Barwell (Inactive)
added a comment -
Permalink
I have advised that I will order some replacements for Sue at Sunningcrest, but I feel that Atlas will drag their heels with this, I will therefore try and obtain these from Arleigh
Show
Adrienne Barwell (Inactive)
added a comment - I have advised that I will order some replacements for Sue at Sunningcrest, but I feel that Atlas will drag their heels with this, I will therefore try and obtain these from Arleigh
| Attachment | screenshot-1.png [ 118382 ] |
| Attachment | screenshot-2.png [ 118383 ] |
| Attachment | screenshot-3.png [ 118384 ] |
| Attachment | screenshot-4.png [ 118385 ] |
| Attachment | screenshot-5.png [ 118386 ] |
| Model | Sunningdale | Jasmine Lodge |
| Serial | 1630477 | AT007916/02 |
| Stock_Number | 28805 |
| Plot | 41 |
I have checked the Arleigh website and cannot find these handles in the system.
Show
Adrienne Barwell (Inactive)
added a comment - I have checked the Arleigh website and cannot find these handles in the system.
| Summary | Replacement door handles and hinges required | Replacement door handles |
| Summary | Replacement door handles | Replacement door handles and hinges |
| Attachment | order to Atlas.png [ 118639 ] |
Sue has chased this order, I have confirmed that I have not had a response from Atlas but know that the lady I need to speak to is away until next week. I will give it a chase on Monday.
Show
Adrienne Barwell (Inactive)
added a comment - Sue has chased this order, I have confirmed that I have not had a response from Atlas but know that the lady I need to speak to is away until next week. I will give it a chase on Monday.
| Attachment | screenshot-6.png [ 120764 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
| Plot |
recieved door hinges and handles from Atlas, issued worksheet
Show
Claire Folland
added a comment - recieved door hinges and handles from Atlas, issued worksheet
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
Steve to attend on Wednesday
Show
Adrienne Barwell (Inactive)
added a comment - Steve to attend on Wednesday
delivered by Keith 30.6.16
Show
Adrienne Barwell (Inactive)
added a comment - delivered by Keith 30.6.16
| Attachment | SKM_C224e16070410136.pdf [ 122528 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
35d 18h 56m | 1 | Claire Folland | 22/Jun/16 11:52 AM | |||||
|
2s | 1 | Claire Folland | 22/Jun/16 11:52 AM | |||||
|
5s | 1 | Claire Folland | 22/Jun/16 11:52 AM | |||||
|
3s | 1 | Claire Folland | 22/Jun/16 11:52 AM | |||||
|
2m 47s | 1 | Claire Folland | 22/Jun/16 11:55 AM | |||||
|
2d 2h 56m | 1 | Adrienne Barwell (Inactive) | 24/Jun/16 2:51 PM | |||||
|
9d 20h 42m | 1 | Adrienne Barwell (Inactive) | 04/Jul/16 11:34 AM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 04/Jul/16 11:34 AM | |||||
|
3414d 19h 7m | 1 | 09/Nov/25 5:42 AM | ||||||
|
19s | 1 | 09/Nov/25 5:42 AM | ||||||
|
25s | 1 | 09/Nov/25 5:43 AM |
