Details

    • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Ulwell Cottage Caravan Park
    • Park_Code:
      ULWE01
    • Park_Postcode:
      BH19 3DG
    • Park_Contact:
      Mrs Jenny Scadden
    • Park_Email:
      enq@ulwellcottagepark.co.uk
    • Park_Phone:
      01929422823
    • Plot:
      Boo Too
    • ID Number:
      SBH005383
    • Model:
      Loire
    • Stock_Number:
      31476
    • Serial:
      020849h
    • Size:
      28x10
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. SKM_C224e16071415474.pdf
      266 kB
      Adrienne Barwell
    1. wallboardswift.jpg
      102 kB
    Progress
    Unresolved Sub-Tasks

    Sub-Tasks

    1. Update Customer Update Customer (today) Awaiting Quote Charleen Sibley
     

      Activity

      Charleen Sibley created issue -
      Charleen Sibley made changes -
      Field Original Value New Value
      Park_Contact Mrs Jenny Scadden
      Park_Postcode BH19 3DG
      Park_Email enq@ulwellcottagepark.co.uk
      Park_Phone 1929422823
      Park_Code ULWE01
      Park_Key_Account No
      Park_Address2 Ulwell
      Park_City Swanage
      Park_Address Ulwell Cottage Caravan Park
      Hide
      Charleen Sibley added a comment -
      SBH005383 - Claim submitted to Swift, issue picked up on a PDI.
      Show
      Charleen Sibley added a comment - SBH005383 - Claim submitted to Swift, issue picked up on a PDI.
      Charleen Sibley made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Charleen Sibley made changes -
      ID Number SBH005383
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Hide
      Charleen Sibley added a comment -
      Swift have rejected this due to time scales - issued a worksheet for us to attend as goodwill.
      Show
      Charleen Sibley added a comment - Swift have rejected this due to time scales - issued a worksheet for us to attend as goodwill.
      Charleen Sibley made changes -
      Attachment wallboardswift.jpg [ 120608 ]
      Charleen Sibley made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Charleen Sibley made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Charleen Sibley [ charleen sibley ] Adrienne Barwell [ adrienne ]
      Charleen Sibley made changes -
      Project Swift [ 10018 ] Good Will [ 10454 ]
      Key SWIFT-10997 GW-2554
      Workflow Manufacturers ver 2.2 [ 180021 ] Pre-Owned Ver 2.5 [ 184408 ]
      Responsibility SurfBay Attending [ 10042 ]
      Times Scheduled 0
      Debbie Bartlett (Inactive) made changes -
      Plot Thassos Boo Too
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Keith to attend
      Show
      Adrienne Barwell (Inactive) added a comment - Keith to attend
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Keith advised that we have provided the wrong description, it is the whole wallboard to be wall papered not just above the door. He did not bring enough paper with him. Keith has advised that he has fitted a button to mark. Customer with happy with repair.
      Show
      Adrienne Barwell (Inactive) added a comment - Keith advised that we have provided the wrong description, it is the whole wallboard to be wall papered not just above the door. He did not bring enough paper with him. Keith has advised that he has fitted a button to mark. Customer with happy with repair.
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment SKM_C224e16071415474.pdf [ 123451 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      1h 4m 1 charleen sibley 16/Mar/16 3:14 PM
      Submitted Submitted Acknowledged Acknowledged
      83d 31m 1 charleen sibley 07/Jun/16 4:46 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      8s 1 charleen sibley 07/Jun/16 4:46 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      10d 9m 1 Adrienne Barwell (Inactive) 17/Jun/16 4:56 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      27d 52m 1 Adrienne Barwell (Inactive) 14/Jul/16 5:48 PM
      Resolved Resolved Complete Complete
      24s 1 Adrienne Barwell (Inactive) 14/Jul/16 5:48 PM
      Complete Complete Reopened Reopened
      3445d 14h 21m 1 20/Dec/25 7:09 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      6s 1 20/Dec/25 7:09 AM

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            Created:
            Updated: