Good Will
  1. Good Will
  2. GW-2655

PDI Reports-Poor finish of trim sealing top L/H of hall door/No plastic trim covers over countersunk screws securing vent on side of freezer

    Details

    • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Holiday Resort Unity
    • Park_Code:
      UNIT01
    • Park_Postcode:
      TA8 2RB
    • Park_Contact:
      Elly Peters
    • Park_Email:
    • Park_Phone:
      01278 751602
    • Plot:
      show ground
    • Model:
      Bordeaux
    • Stock_Number:
      32299
    • Serial:
      020135H
    • Size:
      38x12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. SKM_C224e16121510433.pdf
      253 kB
      Isabel Smith
    2. SKM_C224e17011809156.pdf
      281 kB
      Isabel Smith
    1. screenshot-1.png
      255 kB
    2. screenshot-2.png
      214 kB
    3. screenshot-3.png
      276 kB
    4. screenshot-4.png
      258 kB

      Activity

      Debbie Bartlett (Inactive) created issue -
      Debbie Bartlett (Inactive) made changes -
      Field Original Value New Value
      Park_Email asales@surfbay.co.uk
      Park_Phone 01837 680100
      Park_Code SURF99
      Park_Key_Account No
      Park_Address Surf Bay Leisure (Winkleigh)
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-1.png [ 134921 ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Worksheet printed and filed see screen shot attached.
      Show
      Debbie Bartlett (Inactive) added a comment - Worksheet printed and filed see screen shot attached.
      Debbie Bartlett (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Debbie Bartlett (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Debbie Bartlett (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Debbie Bartlett (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Debbie Bartlett (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I am short of engineers and have not been able to schedule this work yet
      Show
      Adrienne Barwell (Inactive) added a comment - I am short of engineers and have not been able to schedule this work yet
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Awaiting worksheet back from the engineers
      Show
      Adrienne Barwell (Inactive) added a comment - Awaiting worksheet back from the engineers
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Isabel Smith (Inactive) made changes -
      Attachment SKM_C224e16121510433.pdf [ 136468 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Worksheet returned. There are no screw caps in stock so we need order to be able to complete this job.
      Show
      Isabel Smith (Inactive) added a comment - Worksheet returned. There are no screw caps in stock so we need order to be able to complete this job.
      Isabel Smith (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Adrienne Barwell [ adrienne ] Debbie Bartlett [ debbieb ]
      Isabel Smith (Inactive) made changes -
      Attachment screenshot-2.png [ 136544 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Order reference 0002/00129088. PO number is AS10558/50353
      Show
      Isabel Smith (Inactive) added a comment - Order reference 0002/00129088. PO number is AS10558/50353
      Isabel Smith (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Isabel Smith (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Isabel Smith (Inactive) made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Isabel Smith (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Isabel Smith (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Isabel Smith (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Parts have arrived I will issue a worksheet for this and make a note to say that they are on Claire's stock shelf. see screen shot attached.
      Show
      Isabel Smith (Inactive) added a comment - Parts have arrived I will issue a worksheet for this and make a note to say that they are on Claire's stock shelf. see screen shot attached.
      Isabel Smith (Inactive) made changes -
      Attachment screenshot-3.png [ 136742 ]
      Isabel Smith (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Isabel Smith (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Awaiting scheduling
      Show
      Adrienne Barwell (Inactive) added a comment - Awaiting scheduling
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Adrienne Barwell [ adrienne ] Isabel Smith [ monica ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Keith to attend
      Show
      Adrienne Barwell (Inactive) added a comment - Keith to attend
      Adrienne Barwell (Inactive) made changes -
      Work Scheduled 09/Jan/17
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Keith to attend
      Show
      Adrienne Barwell (Inactive) added a comment - Keith to attend
      Isabel Smith (Inactive) made changes -
      Park_Company Surf Bay Leisure (Winkleigh) Holiday Resort Unity
      Isabel Smith (Inactive) made changes -
      Park_Contact Stacey
      Park_Postcode TA8 2RB
      Park_Email asales@surfbay.co.uk aftersales@hru.co.uk
      Park_Phone 01837 680100 01278 751602
      Park_Code SURF99 UNIT01
      Park_Key_Account No Yes
      Park_Address2 Brean
      Park_City Burnham on Sea
      Park_Address Surf Bay Leisure (Winkleigh) Unity Farm, Coast Road
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Steve and Matt to attend
      Show
      Adrienne Barwell (Inactive) added a comment - Steve and Matt to attend
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 2 3
      Status Engineer Scheduled [ 10000 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 09/Jan/17 17/Jan/17
      Plot
      Isabel Smith (Inactive) made changes -
      Attachment SKM_C224e17011809156.pdf [ 139352 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Worksheet returned job completed see PDF attached.
      Show
      Isabel Smith (Inactive) added a comment - Worksheet returned job completed see PDF attached.
      Isabel Smith (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Isabel Smith (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Isabel Smith (Inactive) made changes -
      Attachment screenshot-4.png [ 139358 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      I have updated stacey see screen shot atached.
      Show
      Isabel Smith (Inactive) added a comment - I have updated stacey see screen shot atached.
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Resolved Resolved Reopened Reopened
      1s 1 monica 16/Dec/16 10:03 AM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      163d 20h 49m 2 monica 16/Dec/16 10:03 AM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      3s 2 monica 16/Dec/16 10:03 AM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      5s 2 monica 16/Dec/16 10:03 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      5d 2h 17m 2 monica 21/Dec/16 12:21 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      7s 2 monica 21/Dec/16 12:21 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      35d 1h 58m 2 Adrienne Barwell (Inactive) 06/Jan/17 3:05 PM
      Engineer Scheduled Engineer Scheduled Engineer Scheduled Engineer Scheduled
      6d 21h 40m 1 Adrienne Barwell (Inactive) 13/Jan/17 12:46 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      5d 18h 53m 2 monica 18/Jan/17 9:31 AM
      Resolved Resolved Complete Complete
      1s 1 monica 18/Jan/17 9:31 AM
      Complete Complete Reopened Reopened
      3052d 22h 11m 1 29/May/25 8:43 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      27s 2 29/May/25 8:44 AM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Work Scheduled: