Good Will
  1. Good Will
  2. GW-2811

PDI reports twin bedroom window is difficult to open

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           South Bay Holiday Park
        • Park_Code:
          SOUT10
        • Park_Postcode:
          TQ5 9QW
        • Park_Contact:
          James Adkins
        • Park_Email:
          southbay-sales@jfhols.co.uk
        • Park_Phone:
          01803853004
        • Plot:
          Foxdown B
        • ID Number:
          SBH004322/SBH005744
        • Model:
          Soleil
        • Stock_Number:
          30310
        • Serial:
          016539h
        • Size:
          35x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        1. PDF File
          SKM_C224e16071411124.pdf
          258 kB
          Adrienne Barwell
        1. Wally 21.03.15 022.JPG
          458 kB
        2. screenshot-1.jpg
          204 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		32m 37s 1 temp 01/Apr/15 11:05 AM
          Resolved Resolved Reopened Reopened
          		2s 1 Adrienne Barwell (Inactive) 10/Apr/15 12:32 PM
          Submitted Submitted Awaiting Customer Info Awaiting Customer Info
          		3s 1 Adrienne Barwell (Inactive) 10/Apr/15 12:32 PM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		79d 22h 1m 1 Adrienne Barwell (Inactive) 29/Jun/15 10:33 AM
          Acknowledged Acknowledged Rejected Rejected
          		41s 2 Adrienne Barwell (Inactive) 29/Jun/15 10:33 AM
          Rejected Rejected Resolved Resolved
          		2m 33s 2 Adrienne Barwell (Inactive) 29/Jun/15 10:34 AM
          Reopened Reopened Submitted Submitted
          		9m 47s 2 debbieb 13/Jun/16 4:26 PM
          Submitted Submitted Acknowledged Acknowledged
          		20d 20h 48m 3 charleen sibley 25/Jun/16 11:51 AM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		8s 1 charleen sibley 25/Jun/16 11:51 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		6d 5h 4m 1 Adrienne Barwell (Inactive) 01/Jul/16 4:56 PM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		12d 19h 16m 1 Adrienne Barwell (Inactive) 14/Jul/16 12:12 PM
          Resolved Resolved Complete Complete
          		15s 2 Adrienne Barwell (Inactive) 14/Jul/16 12:12 PM
          Complete Complete Complete Complete
          		3240d 20h 25m 1 29/May/25 8:38 AM
          Complete Complete Reopened Reopened
          		350d 5h 42m 2 29/May/25 8:38 AM
          Reopened Reopened Awaiting Quote Awaiting Quote
          		26s 1 29/May/25 8:39 AM
          made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Complete [ 6 ] Complete [ 6 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          complete by Keith
          Show
          Adrienne Barwell (Inactive) added a comment - complete by Keith
          Adrienne Barwell (Inactive) made changes -
          Plot .. Foxdown B
          Adrienne Barwell (Inactive) made changes -
          Attachment SKM_C224e16071411124.pdf [ 123374 ]
          Adrienne Barwell (Inactive) made changes -
          Project Swift [ 10018 ] Good Will [ 10454 ]
          Key SWIFT-7880 GW-2811
          Workflow Manufacturers ver 2.2 [ 160224 ] Pre-Owned Ver 2.5 [ 185605 ]
          Responsibility Manufacturer Attending [ 10045 ]
          Times Scheduled 1
          Hire_or_Retail Retail [ 10251 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Keith to attend
          Show
          Adrienne Barwell (Inactive) added a comment - Keith to attend
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 05/Jul/16
          Plot
          Charleen Sibley made changes -
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Charleen Sibley made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Charleen Sibley made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          Swift have rejected this as the van is out of warranty - issued a worksheet for us to take a look.
          Show
          Charleen Sibley added a comment - Swift have rejected this as the van is out of warranty - issued a worksheet for us to take a look.
          Debbie Bartlett (Inactive) made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Debbie Bartlett (Inactive) made changes -
          ID Number SBH004322 SBH004322/SBH005744
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment - - edited
          Park have reported this issue again by email, I have confirmed that the van is level and sited claim submitted to Swift.
          Show
          Debbie Bartlett (Inactive) added a comment - - edited Park have reported this issue again by email, I have confirmed that the van is level and sited claim submitted to Swift.
          Debbie Bartlett (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Park_Email
          made changes -
          Park_Key_Account NoYes Yes
          made changes -
          Park_Email
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Adrienne Barwell (Inactive) made changes -
          Status Rejected [ 10002 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Awaiting Customer {"timeline":{"events":[{"date":1428665531886,"types":["START"]}]},"ongoingSLAData":{"goalId":15,"startTime":1428665531886,"paused":false},"completeSLAData":[],"metricId":6,"definitionChangeDate":1423667121328,"goalsChangeDate":1417181550104,"goalTimeUpdatedDate":1417181550104}
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          This van is on the showground and hasn't been sited correctly at present. We will re- report this issue when it has been put on a pitch
          Show
          Adrienne Barwell (Inactive) added a comment - This van is on the showground and hasn't been sited correctly at present. We will re- report this issue when it has been put on a pitch
          Adrienne Barwell (Inactive) made changes -
          Serial 16539h 016539h
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          This issue is over 8 weeks old
          Show
          Adrienne Barwell (Inactive) added a comment - This issue is over 8 weeks old
          Hide
          Permalink
          Claire Folland added a comment -
          still no response from Jason
          Show
          Claire Folland added a comment - still no response from Jason
          made changes -
          Park_Key_Account  yes Yes
          made changes -
          Park_Email
          made changes -
          Park_Key_Account  yes Yes
          made changes -
          Park_Email
          Hide
          Permalink
          Claire Folland added a comment -
          this is on show ground 2 for sale, Jason still has not advised if this is a proper pitch
          Show
          Claire Folland added a comment - this is on show ground 2 for sale, Jason still has not advised if this is a proper pitch
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          This is still waiting for us to confirm that the van is level. The site have not come back to us. I am going to close this issue with Swift and we will re-open when we hear back from the site
          Show
          Adrienne Barwell (Inactive) added a comment - This is still waiting for us to confirm that the van is level. The site have not come back to us. I am going to close this issue with Swift and we will re-open when we hear back from the site
          Hide
          Permalink
          Claire Folland added a comment -
          checked the swift system, there is no schedule date yet
          Show
          Claire Folland added a comment - checked the swift system, there is no schedule date yet
          made changes -
          Park_Key_Account Yes
          made changes -
          Park_Email
          made changes -
          Park_Address2
          made changes -
          Park_Key_Account true Yes
          made changes -
          Park_Email
          made changes -
          Park_Address2
          Hide
          Permalink
          Claire Folland added a comment -
          emailed Jason to make sure the van is level and sited correctly
          Show
          Claire Folland added a comment - emailed Jason to make sure the van is level and sited correctly
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.jpg [ 87672 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift would like to know if this van has been sited correctly
          Show
          Adrienne Barwell (Inactive) added a comment - Swift would like to know if this van has been sited correctly
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Adrienne Barwell (Inactive) made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Adrienne Barwell (Inactive) made changes -
          Status Rejected [ 10002 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          This issue has been rejected by Swift
          Show
          Adrienne Barwell (Inactive) added a comment - This issue has been rejected by Swift
          Adrienne Barwell (Inactive) made changes -
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Ellie W (Inactive) made changes -
          ID Number SBH004332 SBH004322
          Ellie W (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Submitted into Swift
          Show
          Ellie W (Inactive) added a comment - Submitted into Swift
          Ellie W (Inactive) made changes -
          ID Number SBH004332
          Ellie W (Inactive) made changes -
          Attachment Wally 21.03.15 022.JPG [ 86983 ]
          Ellie W (Inactive) made changes -
          Due Date 27/May/15 06/May/15
          Ellie W (Inactive) made changes -
          Field Original Value New Value
          Issue Type Upholstery (8 weeks) [ 43 ] Ext Doors & Windows (4 weeks) [ 4 ]
          Ellie W (Inactive) created issue -

            People

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              Dates

              • Due:
                Created:
                Updated:
                Work Scheduled: