Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:South Bay Holiday Park
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Park_Code:SOUT10
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Park_Postcode:TQ5 9QW
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Park_Contact:James Adkins
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Park_Email:southbay-sales@jfhols.co.uk
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Park_Phone:01803853004
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Plot:G35
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ID Number:: SBH005503
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Model:Moselle
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Stock_Number:28739
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Serial:012320h
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Size:38x12
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Status Colour:
Awaiting Quote
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Park:South Bay Holiday park
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Postcode:TQ5 9QW
1. |
Update Customer |  |
Complete | Debbie Bartlett (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Due Date | 18/Apr/16 | 16/May/16 |
| Responsibility | Manufacturer Attending [ 10045 ] | SurfBay Attending [ 10042 ] |
| ID Number | SBH005402 | : SBH005503 |
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Debbie Bartlett (Inactive)
added a comment -
Permalink
: SBH005503 Claim submitted to Swift issue was reported by phone 18/04/16
Show
Debbie Bartlett (Inactive)
added a comment - : SBH005503 Claim submitted to Swift issue was reported by phone 18/04/16
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Awaiting Customer Info [ 10012 ] |
This issue has been placed on query:
As the van was purchased 30/03/2014 it is now out of Swift warranty. However we can still refer this to the supplier for you, please add a photo of the doors to allow us to do this. Supplier referrals cannot be processed without photo attached. Thanks
As the van was purchased 30/03/2014 it is now out of Swift warranty. However we can still refer this to the supplier for you, please add a photo of the doors to allow us to do this. Supplier referrals cannot be processed without photo attached. Thanks
Show
Adrienne Barwell (Inactive)
added a comment - This issue has been placed on query:
As the van was purchased 30/03/2014 it is now out of Swift warranty. However we can still refer this to the supplier for you, please add a photo of the doors to allow us to do this. Supplier referrals cannot be processed without photo attached. Thanks
I have attached a photo to the claim and resubmitted it.
Show
Debbie Bartlett (Inactive)
added a comment - I have attached a photo to the claim and resubmitted it.
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Serial | 12320h | 012320h |
This has been rejected because the photo attached was of an Atlas unit.
Show
Adrienne Barwell (Inactive)
added a comment - This has been rejected because the photo attached was of an Atlas unit.
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key | SWIFT-11395 | GW-2891 |
| Workflow | Manufacturers ver 2.2 [ 181273 ] | Pre-Owned Ver 2.5 [ 186105 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Responsibility | SurfBay Attending [ 10042 ] | |
| Customer Code | sout10 | |
| Hire_or_Retail | Retail [ 10251 ] |
| Park_Company | South bay | South Bay Holiday Park |
| Park_Contact | David Madgwick | |
| Park_Postcode | TQ5 9QW | |
| Park_Phone | 01803853004 | |
| Park_Code | SOUT10 | |
| Park_Key_Account | Yes | |
| Park_Address2 | St Mary's Road | |
| Park_City | Brixham | |
| Park_Address | South Bay Holiday Park |
| Stock_Number | 28739 |
| Attachment | screenshot-1.png [ 123165 ] |
| Plot | G46 | G35 |
comp by Keith
Show
Adrienne Barwell (Inactive)
added a comment - comp by Keith
| Attachment | SKM_C224e16072808056.pdf [ 124412 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4m 19s | 1 | debbieb | 18/Apr/16 2:51 PM | |||||
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6d 19h 34m | 1 | Adrienne Barwell (Inactive) | 25/Apr/16 10:25 AM | |||||
|
18d 52m | 1 | debbieb | 13/May/16 11:18 AM | |||||
|
4s | 1 | debbieb | 13/May/16 11:18 AM | |||||
|
60d 21h 5m | 1 | Adrienne Barwell (Inactive) | 13/Jul/16 8:23 AM | |||||
|
15d 1h 24m | 1 | Adrienne Barwell (Inactive) | 28/Jul/16 9:48 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 28/Jul/16 9:48 AM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 28/Jul/16 9:48 AM | |||||
|
3431d 22h 17m | 1 | 20/Dec/25 7:05 AM | ||||||
|
4m 32s | 1 | 20/Dec/25 7:10 AM | ||||||
|
6s | 1 | 20/Dec/25 7:10 AM |
