Good Will
  1. Good Will
  2. GW-2981

Atlas trim that holds the two parts of the lodge together charge to stock no

    Details

    • Type: Structure (8 Weeks) Structure (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Padstow Touring Park
    • Park_Code:
      PADS01
    • Park_Postcode:
      PL28 8LE
    • Park_Contact:
      0
    • Park_Email:
      bookings@padstowtouringpark.co.uk // mail@padstowtouringpark.co.uk
    • Park_Phone:
      01841 532289
    • ID Number:
      This is at the touring park site.
    • Order No:
      P.O.N10290
    • Model:
      Lilac Lodge
    • Serial:
      AT012990/07
    • Status Colour:
      Awaiting Quote Awaiting Quote

      Description

      Please Update customer as per latest status change
      1. CCF26012017_00002.jpg
        685 kB
      2. screenshot-1.png
        326 kB
      3. screenshot-2.png
        326 kB
      4. screenshot-3.png
        209 kB
      5. screenshot-4.png
        254 kB

        Activity

        Lorraine Pryor (Inactive) created issue -
        Lorraine Pryor (Inactive) made changes -
        Field Original Value New Value
        Summary Atlas trim that holds the two parts of the lodge together Atlas trim that holds the two parts of the lodge together charge to stock no
        Lorraine Pryor (Inactive) made changes -
        Due Date 13/Sep/16
        Lorraine Pryor (Inactive) made changes -
        Issue Type Update Customer (today) [ 10302 ] Customer Satisfied? [ 10500 ]
        Workflow Update Customer [ 186468 ] Manufacturers ver 2.2 [ 186471 ]
        Lorraine Pryor (Inactive) made changes -
        Parent ATL-2425 [ 63531 ]
        Issue Type Customer Satisfied? [ 10500 ] Structure (8 Weeks) [ 39 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        This issue was reported by Alex from the park saying that he had no trims to put the van together I check with Big bill and was told that everything was in the van for this to be put together, what he meant was a completely new set of trims/ parts.
        Darren then spoken to Mayflower who was putting the unit together fro the park and he ask them to get photos of parts need as Atlas would want them to get the correct parts as yet I have still not had any photos .
        So I will drop ade an email asking her to chase/ speak to Darren/ speak re this as the park will be chasing us sooner or later from this
        They di say that matt has promised these as it was a show van and Gavin has also said order then but I can do anything with out photo.
        it would have to be charge to the stock no,
        Show
        Lorraine Pryor (Inactive) added a comment - This issue was reported by Alex from the park saying that he had no trims to put the van together I check with Big bill and was told that everything was in the van for this to be put together, what he meant was a completely new set of trims/ parts. Darren then spoken to Mayflower who was putting the unit together fro the park and he ask them to get photos of parts need as Atlas would want them to get the correct parts as yet I have still not had any photos . So I will drop ade an email asking her to chase/ speak to Darren/ speak re this as the park will be chasing us sooner or later from this They di say that matt has promised these as it was a show van and Gavin has also said order then but I can do anything with out photo. it would have to be charge to the stock no,
        Adrienne Barwell (Inactive) made changes -
        Project Atlas [ 10040 ] Good Will [ 10454 ]
        Key ATL-3145 GW-2981
        Workflow Manufacturers ver 2.2 [ 186471 ] Pre-Owned Ver 2.5 [ 186607 ]
        Status Open [ 1 ] Awaiting Quote [ 10006 ]
        Responsibility Undecided [ 10040 ]
        Times Scheduled 0
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Lorraine has received an e-mail from Mayflower confirming parts that are required
        Show
        Adrienne Barwell (Inactive) added a comment - Lorraine has received an e-mail from Mayflower confirming parts that are required
        Adrienne Barwell (Inactive) made changes -
        Assignee Debbie Bartlett [ debbieb ] Lorraine Pryor [ lorraine ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Nominal code 50351 to be used on the purchase order
        Show
        Adrienne Barwell (Inactive) added a comment - Nominal code 50351 to be used on the purchase order
        Debbie Bartlett (Inactive) made changes -
        Attachment screenshot-1.png [ 125920 ]
        Debbie Bartlett (Inactive) made changes -
        Attachment screenshot-2.png [ 125921 ]
        Hide
        Debbie Bartlett (Inactive) added a comment -
        I have emailed Katrina twice requesting a price for the parts as Gavin would like this sorted ASAP. I will chase this tomorrow.
        Show
        Debbie Bartlett (Inactive) added a comment - I have emailed Katrina twice requesting a price for the parts as Gavin would like this sorted ASAP. I will chase this tomorrow.
        Hide
        Debbie Bartlett (Inactive) added a comment - - edited
        The cost of the roof beam , capping & jointer inc delivery & VAT will be £232.06. Parts placed on order. Screen shot attached. P.O.N10290
        Show
        Debbie Bartlett (Inactive) added a comment - - edited The cost of the roof beam , capping & jointer inc delivery & VAT will be £232.06. Parts placed on order. Screen shot attached. P.O.N10290
        Debbie Bartlett (Inactive) made changes -
        Attachment screenshot-3.png [ 127653 ]
        Debbie Bartlett (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Debbie Bartlett (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Debbie Bartlett (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Adrienne Barwell (Inactive) made changes -
        Assignee Lorraine Pryor [ lorraine ] Debbie Bartlett [ debbieb ]
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
        Debbie Bartlett (Inactive) made changes -
        Order No P.O.N10290
        Debbie Bartlett (Inactive) made changes -
        Assignee Debbie Bartlett [ debbieb ] Isabel Smith [ monica ]
        Isabel Smith (Inactive) made changes -
        Park_Company Surf Bay Leisure (Brean) Padstow Holiday Park
        Isabel Smith (Inactive) made changes -
        Park_Postcode TA8 2RP PL28 8LB
        Park_Phone 01278 751157 01841 532289 /Alex 07590684118
        Park_Code .. PADS02
        Park_Address2 Weston Road Cliffedown
        Park_City Brean Padstow
        Park_Address Surf Bay Leisure (Brean) Padstow Holiday Park
        Isabel Smith (Inactive) made changes -
        ID Number This is at the touring park site.
        Isabel Smith (Inactive) made changes -
        Assignee Isabel Smith [ monica ] Debbie Bartlett [ debbieb ]
        Hide
        Debbie Bartlett (Inactive) added a comment -
        Parts received. Parts labelled and in the stock room. Work sheet printed and filed.Screen shot attached.
        Show
        Debbie Bartlett (Inactive) added a comment - Parts received. Parts labelled and in the stock room. Work sheet printed and filed.Screen shot attached.
        Debbie Bartlett (Inactive) made changes -
        Attachment screenshot-4.png [ 138542 ]
        Adrienne Barwell (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Assignee Debbie Bartlett [ debbieb ] Claire Folland [ claire ]
        Plot
        Adrienne Barwell (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
        Adrienne Barwell (Inactive) made changes -
        Times Scheduled 1
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Deb to update the site
        Show
        Adrienne Barwell (Inactive) added a comment - Deb to update the site
        Adrienne Barwell (Inactive) made changes -
        Work Scheduled 16/Jan/17
        Debbie Bartlett (Inactive) made changes -
        Attachment CCF26012017_00002.jpg [ 140421 ]
        Debbie Bartlett (Inactive) made changes -
        Park_Address2
        Debbie Bartlett (Inactive) made changes -
        Park_Contact 0
        Park_Postcode PL28 8LE PL28 8LB
        Park_Phone 01841 532289 01841 532289 /Alex 07590684118
        Park_Address2 Cliffedown
        Park_Address Padstow Touring Park Padstow Holiday Park
        Debbie Bartlett (Inactive) made changes -
        Park_Email
        Debbie Bartlett (Inactive) made changes -
        Park_Email mail@padstowholidaypark.co.uk
        Park_Code PADS01 PADS02
        Debbie Bartlett (Inactive) made changes -
        Park_Company Padstow Holiday Park Padstow Touring Park
        Debbie Bartlett (Inactive) made changes -
        Park_Contact 0
        Park_Postcode PL28 8LB PL28 8LE
        Park_Email mail@padstowholidaypark.co.uk
        Park_Phone 01841 532289 /Alex 07590684118 01841 532289
        Park_Code PADS02 PADS01
        Park_Address2 Cliffedown
        Park_Address Padstow Holiday Park Padstow Touring Park
        Hide
        Debbie Bartlett (Inactive) added a comment -
        Work sheet returned, job completed. Screen shot attached.
        Show
        Debbie Bartlett (Inactive) added a comment - Work sheet returned, job completed. Screen shot attached.
        Debbie Bartlett (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Debbie Bartlett (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Debbie Bartlett (Inactive) made changes -
        Status Complete [ 6 ] Complete [ 6 ]
        made changes -
        Status Complete [ 6 ] Complete [ 6 ]
        made changes -
        Status Complete [ 6 ] Complete [ 6 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Awaiting Quote Awaiting Quote
        1d 19h 18m 1 Adrienne Barwell (Inactive) 21/Jul/16 10:10 AM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        50d 6h 1m 1 debbieb 09/Sep/16 4:11 PM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        1s 1 debbieb 09/Sep/16 4:11 PM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        3s 1 debbieb 09/Sep/16 4:11 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        125d 20h 45m 1 Adrienne Barwell (Inactive) 13/Jan/17 11:57 AM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        4s 1 Adrienne Barwell (Inactive) 13/Jan/17 11:57 AM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        1s 1 Adrienne Barwell (Inactive) 13/Jan/17 11:57 AM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        12d 22h 50m 1 debbieb 26/Jan/17 10:48 AM
        Resolved Resolved Complete Complete
        38s 1 debbieb 26/Jan/17 10:48 AM
        Complete Complete Complete Complete
        3044d 21h 2m 3 29/May/25 8:51 AM
        Complete Complete Reopened Reopened
        4s 1 29/May/25 8:51 AM
        Reopened Reopened Awaiting Quote Awaiting Quote
        1m 4s 1 29/May/25 8:52 AM

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