Details
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Type:
Agreed Date/ End of season
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Status: Complete
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Priority:
Over 8 Weeks
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Resolution: Completed
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Labels:None
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Park_Company:Not defined
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Order No:AS8391/5035
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Model:Connoisseur
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Stock_Number:26159
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Serial:1460430
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Status Colour:
Complete
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Parts to be Returned:no
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Park:Boscrege
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Postcode:TR13 9TG
Description
master bedroom curtains x 1pr
headboard x 2
pelmet x 1
headboard x 2
pelmet x 1
Issue Links
- Same Van
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PREOW-276
Darren has asked me to get a quote and order for curtains etc in AMBLESIDE 2013 COLOURS
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- Complete
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Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2s | 1 | Adrienne Barwell (Inactive) | 10/Feb/14 12:22 PM | |||||
|
16d 4h 10m | 1 | Linda Trunkfield (Inactive) | 26/Feb/14 4:33 PM | |||||
|
16d 3h 52m | 2 | Linda Trunkfield (Inactive) | 26/Feb/14 4:33 PM | |||||
|
5s | 2 | Linda Trunkfield (Inactive) | 26/Feb/14 4:33 PM | |||||
|
8s | 2 | Linda Trunkfield (Inactive) | 26/Feb/14 4:33 PM | |||||
|
57d 19h | 2 | Adrienne Barwell (Inactive) | 07/Mar/14 2:16 PM | |||||
|
10s | 2 | Adrienne Barwell (Inactive) | 07/Mar/14 2:16 PM | |||||
|
2h 41m | 2 | Adrienne Barwell (Inactive) | 07/Mar/14 2:16 PM | |||||
|
58d 23h 31m | 2 | Adrienne Barwell (Inactive) | 25/Apr/14 4:53 PM | |||||
|
1173d 16h 27m | 1 | Rose Crisp (Inactive) | 12/Jul/17 9:20 AM |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Pre-Owned Ver 2.0 [ 100300 ] | Pre-Owned Ver 2.5 [ 113587 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Assignee | Sandra Jones [ sjones ] | Adrienne Barwell [ adrienne ] |
| Assignee | Linda Trunkfield [ lindat ] | Sandra Jones [ sjones ] |
| Issue Type | Upholstery (8 weeks) [ 43 ] | Agreed Date/ End of season [ 18 ] |
| Attachment | CCF12032014_00009.jpg [ 57006 ] |
I have asked Darren whether it is okay to post the parts to the customer, he will check that this isn't going to upset Boscrege, and let us know.
Show
Adrienne Barwell (Inactive)
added a comment - I have asked Darren whether it is okay to post the parts to the customer, he will check that this isn't going to upset Boscrege, and let us know.
Mrs Walker called today as they had waited in the van all day for our engineer to arrive,
I have advised her that our engineer did arrive on site today, but had been turned away by the site.
She apologised to us, I said that If our engineer have been turned away would it not be best to post them to her.
When they come back we can send them to her address;
Mr Walker
28 Amal An Avon, Phillack, Hayle, Cornwall, Tr27 4QD
I have advised her that our engineer did arrive on site today, but had been turned away by the site.
She apologised to us, I said that If our engineer have been turned away would it not be best to post them to her.
When they come back we can send them to her address;
Mr Walker
28 Amal An Avon, Phillack, Hayle, Cornwall, Tr27 4QD
Show
Lorraine Pryor (Inactive)
added a comment - Mrs Walker called today as they had waited in the van all day for our engineer to arrive,
I have advised her that our engineer did arrive on site today, but had been turned away by the site.
She apologised to us, I said that If our engineer have been turned away would it not be best to post them to her.
When they come back we can send them to her address;
Mr Walker
28 Amal An Avon, Phillack, Hayle, Cornwall, Tr27 4QD
| Work Scheduled | 06/Feb/14 | 10/Mar/14 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
I have spoken to Mrs Walker and explained the situation and told her we will be back as soon as we have the head boards Mrs Walker would like to be there when we attend so we need to call her on 01736601345 to arrange an appointment.
Show
Linda Trunkfield (Inactive)
added a comment - I have spoken to Mrs Walker and explained the situation and told her we will be back as soon as we have the head boards Mrs Walker would like to be there when we attend so we need to call her on 01736601345 to arrange an appointment.
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
I have spoken to Dan who advised that the head boards are still at factory and he will get them sent to me w/c 03-03-14 - Once we have them the engineers need to cut a wooden pelmet to fit - Keith says this pelmet will not be seen so it doesn't matter what wood is used.
Mrs Walker called today so I can now call her and tell her what is happening
Mrs Walker called today so I can now call her and tell her what is happening
Show
Linda Trunkfield (Inactive)
added a comment - I have spoken to Dan who advised that the head boards are still at factory and he will get them sent to me w/c 03-03-14 - Once we have them the engineers need to cut a wooden pelmet to fit - Keith says this pelmet will not be seen so it doesn't matter what wood is used.
Mrs Walker called today so I can now call her and tell her what is happening
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Linda Trunkfield [ lindat ] |
| Assignee | Linda Trunkfield [ lindat ] | Adrienne Barwell [ adrienne ] |
| Attachment | CCF10022014_00006.jpg [ 54854 ] |
Steve advises: pelmet is longer than the original and thinner - see pics
curtains are the right height
No headboards in the package taken
What about the cushions?
Paperwork passed back to Linda
curtains are the right height
No headboards in the package taken
What about the cushions?
Paperwork passed back to Linda
Show
Adrienne Barwell (Inactive)
added a comment - Steve advises: pelmet is longer than the original and thinner - see pics
curtains are the right height
No headboards in the package taken
What about the cushions?
Paperwork passed back to Linda
| Work Scheduled | 06/Feb/14 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Serial | 1460099 | 1460430 |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
The parts are now in and I have done a worksheet for us to attend when we are next in the area
Show
Linda Trunkfield (Inactive)
added a comment - The parts are now in and I have done a worksheet for us to attend when we are next in the area
I spoke to Dan who advised that the curtains are now in stock and they are just waiting for the pelmets from production, I should have them by the end of next week, then we will be going down to fit.
Show
Linda Trunkfield (Inactive)
added a comment - I spoke to Dan who advised that the curtains are now in stock and they are just waiting for the pelmets from production, I should have them by the end of next week, then we will be going down to fit.
| Attachment | screenshot-8.jpg [ 52818 ] |
Mrs Walker called chasing this order I advised that ABI are still on holiday and I would send an e-mail chasing the curtains and would let her know as soon as Dans e-mails me back.
Show
Linda Trunkfield (Inactive)
added a comment - Mrs Walker called chasing this order I advised that ABI are still on holiday and I would send an e-mail chasing the curtains and would let her know as soon as Dans e-mails me back.
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Workflow | Pre-Owned [ 99043 ] | Pre-Owned Ver 2.0 [ 100300 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Linda Trunkfield [ lindat ] |
| Description |
master bedroom curtains x 1pr headboard x 2 pelmet x 1 scatter cushions x 2 |
master bedroom curtains x 1pr headboard x 2 pelmet x 1 |
| Attachment | screenshot-7.jpg [ 51656 ] |
| Attachment | screenshot-6.jpg [ 51654 ] |
| Order No | AS8391/5035 | |
| Due Date | 25/Sep/13 | 22/Jan/14 |
Dan has sent the re-vised quote for the curtains pelmet and headboard. I have now placed the parts on order.
Show
Linda Trunkfield (Inactive)
added a comment - Dan has sent the re-vised quote for the curtains pelmet and headboard. I have now placed the parts on order.
The parts are marked up on the Cornwall rack, Darren does not want her to have the parts until she is off Boscrege.