Details

    • Type: Bedroom Furniture (8 Weeks) Bedroom Furniture (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Graston Copse Caravan Park
    • Park_Code:
      COAS02
    • Park_Postcode:
      DT6 4QP
    • Park_Email:
      GrastonCopse@WDLH.co.uk
    • Park_Phone:
      01308 897361
    • Plot:
      C9
    • Order No:
      P.O.N10200? New order no PO10381
    • Model:
      Oakley
    • Stock_Number:
      31858
    • Serial:
      1731593
    • Size:
      32x12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. 19.5.16.png
      191 kB
    2. CCF25112016_00001.jpg
      598 kB
    3. new email to ABI.png
      212 kB
    4. screenshot-1.png
      172 kB
    5. screenshot-2.png
      204 kB
    6. screenshot-3.png
      350 kB
    7. screenshot-4.png
      350 kB

      Activity

      Charleen Sibley created issue -
      Charleen Sibley made changes -
      Field Original Value New Value
      Park_Postcode DT6 4QP
      Park_Email GrastonCopse@WDLH.co.uk
      Park_Phone 01308 897361
      Park_Code COAS02
      Park_Key_Account Yes
      Park_Address2 Annings Lane, Burton Bradock
      Park_City Bridport
      Park_Address Graston Copse Caravan Park
      Hide
      Charleen Sibley added a comment -
      Issue picked up on PDI submitted to ABI.
      Show
      Charleen Sibley added a comment - Issue picked up on PDI submitted to ABI.
      Charleen Sibley made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Ellie W (Inactive) made changes -
      Attachment 19.5.16.png [ 118717 ]
      Hide
      Ellie W (Inactive) added a comment -
      ABI have rejected this claim
      Show
      Ellie W (Inactive) added a comment - ABI have rejected this claim
      Ellie W (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Ellie W (Inactive) made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Sarah from Graston Copse is chasing for an progress report on all outstanding issues. I have advised that I will get Debbie to give her a call 01308897361
      Message passed to Debbie
      Show
      Adrienne Barwell (Inactive) added a comment - Sarah from Graston Copse is chasing for an progress report on all outstanding issues. I have advised that I will get Debbie to give her a call 01308897361 Message passed to Debbie
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Debbie Bartlett (Inactive) made changes -
      Project ABI [ 10014 ] Good Will [ 10454 ]
      Key ABI-9451 GW-3040
      Workflow Manufacturers ver 2.2 [ 182977 ] Pre-Owned Ver 2.5 [ 187119 ]
      Responsibility Manufacturer Attending [ 10045 ]
      Times Scheduled 0
      Hide
      Debbie Bartlett (Inactive) added a comment - - edited
      This issues was rejected so I have placed the parts on order with ABI. P.O.N 10200
      Show
      Debbie Bartlett (Inactive) added a comment - - edited This issues was rejected so I have placed the parts on order with ABI. P.O.N 10200
      Debbie Bartlett (Inactive) made changes -
      Order No P.O.N10200
      Debbie Bartlett (Inactive) made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Debbie Bartlett (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Debbie Bartlett (Inactive) made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Debbie Bartlett (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Debbie Bartlett (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Debbie Bartlett (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-1.png [ 124807 ]
      Hide
      Claire Folland added a comment -
      Have not recieved mirror yet from ABI
      Show
      Claire Folland added a comment - Have not recieved mirror yet from ABI
      Charleen Sibley made changes -
      Attachment screenshot-2.png [ 129615 ]
      Hide
      Charleen Sibley added a comment -
      Chased ABI about this one await a response.
      Show
      Charleen Sibley added a comment - Chased ABI about this one await a response.
      Charleen Sibley made changes -
      Attachment new email to ABI.png [ 130246 ]
      Hide
      Charleen Sibley added a comment -
      ABI have said this was never ordered, so I have done another purchase order number and re-ordered - email attached. PO10381
      Show
      Charleen Sibley added a comment - ABI have said this was never ordered, so I have done another purchase order number and re-ordered - email attached. PO10381
      Charleen Sibley made changes -
      Order No P.O.N10200 P.O.N10200? New order no PO10381
      Charleen Sibley made changes -
      Attachment screenshot-3.png [ 131038 ]
      Charleen Sibley made changes -
      Attachment screenshot-4.png [ 131039 ]
      Hide
      Charleen Sibley added a comment -
      ABI order number 107652- aniticpated date of delivery 19/11/16
      Show
      Charleen Sibley added a comment - ABI order number 107652- aniticpated date of delivery 19/11/16
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
      Plot
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Hide
      Claire Folland added a comment -
      recieved replacement mirror from ABI, issued worksheet
      Show
      Claire Folland added a comment - recieved replacement mirror from ABI, issued worksheet
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Adrienne Barwell [ adrienne ] Claire Folland [ claire ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Keith to attend
      Show
      Adrienne Barwell (Inactive) added a comment - Keith to attend
      Adrienne Barwell (Inactive) made changes -
      Work Scheduled 23/Nov/16
      Hide
      Charleen Sibley added a comment -
      Updated the park19/11/16 by email
      Show
      Charleen Sibley added a comment - Updated the park19/11/16 by email
      Charleen Sibley made changes -
      Attachment CCF25112016_00001.jpg [ 134764 ]
      Hide
      Charleen Sibley added a comment -
      Replaced 23/11/16
      Show
      Charleen Sibley added a comment - Replaced 23/11/16
      Charleen Sibley made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Charleen Sibley made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      1m 9s 1 charleen sibley 13/May/16 4:34 PM
      Submitted Submitted Acknowledged Acknowledged
      5d 17h 21m 1 temp 19/May/16 9:55 AM
      Acknowledged Acknowledged Rejected Rejected
      9s 1 temp 19/May/16 9:56 AM
      Rejected Rejected Resolved Resolved
      76d 1h 37m 1 debbieb 03/Aug/16 11:34 AM
      Resolved Resolved Reopened Reopened
      1s 1 debbieb 03/Aug/16 11:34 AM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      3s 1 debbieb 03/Aug/16 11:34 AM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      2s 1 debbieb 03/Aug/16 11:34 AM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      3s 1 debbieb 03/Aug/16 11:34 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      104d 22h 55m 1 Claire Folland 16/Nov/16 9:30 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      3s 1 Claire Folland 16/Nov/16 9:30 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      2d 5h 31m 1 Adrienne Barwell (Inactive) 18/Nov/16 3:02 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      6d 18h 24m 1 charleen sibley 25/Nov/16 9:26 AM
      Resolved Resolved Complete Complete
      3s 1 charleen sibley 25/Nov/16 9:26 AM
      Complete Complete Complete Complete
      3274d 19h 23m 1 13/Nov/25 4:50 AM
      Complete Complete Reopened Reopened
      2s 1 13/Nov/25 4:50 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      13s 2 13/Nov/25 4:50 AM

        People

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          Dates

          • Due:
            Created:
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