Details
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Type:
Missing items (4 weeks)
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Status: Complete
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Priority:
Over 8 Weeks
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Resolution: Completed
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Labels:None
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Park_Company:Ladram Bay Holiday Centre
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Park_Code:LADR01
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Park_Postcode:EX9 7BX
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Park_Email:info@ladrambay.co.uk
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Park_Phone:01395 568761
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Plot:..
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ID Number:cc-118255 glen dimplex of 06.10.14
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Model:Soleil
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Stock_Number:29399
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Serial:13367h
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Size:35x12
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Status Colour:
Complete
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Park:Ladram Bay Holiday centre
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Postcode:EX9 7BX
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | 28.07.14 Swift PER.jpg [ 67873 ] |
| Priority | High [ 23 ] | Normal [ 21 ] |
| Manufacturer | Swift | |
| ID Number | SBH003902 | |
| PRN | SBH001200 |
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key |
|
|
| Workflow | Manufacturers ver 2.0 [ 110319 ] | Pre-Owned Ver 2.0 [ 110320 ] |
| Status | Open [ 1 ] | Awaiting Quote [ 10006 ] |
| Manufacturer | Swift | |
| Customer Code | ladr01 |
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Lorraine Pryor (Inactive)
added a comment -
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I have submitted a parts enquiry to get the part no for the oven caps, once We get this we can then order it and charge to the van
Show
Lorraine Pryor (Inactive)
added a comment - I have submitted a parts enquiry to get the part no for the oven caps, once We get this we can then order it and charge to the van
| Attachment | screenshot-1.jpg [ 67874 ] |
| Attachment | screenshot-2.jpg [ 67876 ] |
I have called Gary to ask if he can take a picture of the cap that is missing / size if there is another one so I can again go to Glen dimplex to get this part.
Show
Lorraine Pryor (Inactive)
added a comment - I have called Gary to ask if he can take a picture of the cap that is missing / size if there is another one so I can again go to Glen dimplex to get this part.
I have emailed Glen dimplex to see if they can help us with these missing parts?
Now waiting for a reply.
Now waiting for a reply.
Show
Lorraine Pryor (Inactive)
added a comment - I have emailed Glen dimplex to see if they can help us with these missing parts?
Now waiting for a reply.
| Attachment | 01.10.14.jpg [ 74160 ] |
I have received an email back from Eddie At Glen dimplex to say
"Thanks for the product information
I have ordered a cooker control know and burner cap to be delivered direct to you within the next 5 days
Our service reference is cc-118255.
Once the parts come in I can them pop them in the post to gary
"Thanks for the product information
I have ordered a cooker control know and burner cap to be delivered direct to you within the next 5 days
Our service reference is cc-118255.
Once the parts come in I can them pop them in the post to gary
Show
Lorraine Pryor (Inactive)
added a comment - I have received an email back from Eddie At Glen dimplex to say
"Thanks for the product information
I have ordered a cooker control know and burner cap to be delivered direct to you within the next 5 days
Our service reference is cc-118255.
Once the parts come in I can them pop them in the post to gary
| ID Number | cc-118255 glen dimplex of 06.10.14 |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Manufacturer | Glen dimplex |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Park_Company | Ladram Bay Holiday Centre (278) |
| Park_Key_Account | true | |
| Park_Postcode | EX9 7BX | |
| Park_Phone | (01395) 568 761 | |
| Park_Code | LADR01 | |
| Park_Address2 | Otterton | |
| Park_City | Nr Budleigh Salterton |
| Workflow | Pre-Owned Ver 2.0 [ 110320 ] | Pre-Owned Ver 2.5 [ 113227 ] |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 13/Oct/14 1:45 PM |
Part rec today from glen dimplex in post, I will send to Gary in the post
Show
Lorraine Pryor (Inactive)
added a comment - Part rec today from glen dimplex in post, I will send to Gary in the post
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
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| Park_Key_Account | NoYes | Yes |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3m 39s | 1 | Lorraine Pryor (Inactive) | 28/Jul/14 2:49 PM | |||||
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69d 21h | 1 | Lorraine Pryor (Inactive) | 06/Oct/14 11:49 AM | |||||
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1s | 1 | Lorraine Pryor (Inactive) | 06/Oct/14 11:49 AM | |||||
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2s | 1 | Lorraine Pryor (Inactive) | 06/Oct/14 11:49 AM | |||||
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7d 1h 56m | 1 | Lorraine Pryor (Inactive) | 13/Oct/14 1:45 PM | |||||
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20s | 1 | Lorraine Pryor (Inactive) | 13/Oct/14 1:46 PM | |||||
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1s | 1 | Lorraine Pryor (Inactive) | 13/Oct/14 1:46 PM |
