Details
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Type:
Carpets and vinyls (8 weeks)
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Status: Awaiting Quote
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Priority:
Manager escalations
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Resolution: Unresolved
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Labels:None
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Park_Company:Ladram Bay Holiday Centre
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Park_Code:LADR01
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Park_Postcode:EX9 7BX
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Park_Email:info@ladrambay.co.uk
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Park_Phone:01395 568761
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ID Number:SBH005363
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Model:Alsace
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Stock_Number:32568
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Serial:020524h
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Size:39x12
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Status Colour:
Awaiting Quote
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Part Number:1719478
| 1. | Update Customer |  |
Awaiting Quote | Charleen Sibley |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | EX9 7BX | |
| Park_Phone | (01395) 568 761 | |
| Park_Code | LADR01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Otterton | |
| Park_City | Nr Budleigh Salterton | |
| Park_Address | Ladram Bay Holiday Centre |
| ID Number | SBH005363 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Hide
Charleen Sibley
added a comment -
Permalink
SBH005363 - Claim submitted to Swift and new carpet divider ordered.
Show
Charleen Sibley
added a comment - SBH005363 - Claim submitted to Swift and new carpet divider ordered.
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Swift have advised that this unit was dispatched on 25th February and we did not report the issue until 9th March - this is nine working days, and we are allowed 10 working days. I am going to appeal against this decision.
Show
Adrienne Barwell (Inactive)
added a comment - Swift have advised that this unit was dispatched on 25th February and we did not report the issue until 9th March - this is nine working days, and we are allowed 10 working days. I am going to appeal against this decision.
| Attachment | alcase 20524h (1).jpg [ 120771 ] |
| Priority | Over 8 Weeks [ 25 ] | Manager escalations [ 10000 ] |
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key | SWIFT-10873 | GW-3184 |
| Workflow | Manufacturers ver 2.2 [ 179647 ] | Pre-Owned Ver 2.5 [ 188019 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Responsibility | SurfBay Attending [ 10042 ] | |
| Times Scheduled | 0 |
Steve has labelled up a part I will issue a worksheet
Show
Adrienne Barwell (Inactive)
added a comment - Steve has labelled up a part I will issue a worksheet
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Claire Folland [ claire ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Attachment | screenshot-1.png [ 126499 ] |
| Part Number | 1719478 |
| Order No | AS10258/50352 | |
| ID Number | SBH005363 | SBH005363 SBH003923 |
| Order No | AS10258/50352 |
| ID Number | SBH005363 SBH003923 | SBH005363 |
I am closing this as the park have not come back to report its not complete.
Show
Debbie Bartlett (Inactive)
added a comment - I am closing this as the park have not come back to report its not complete.
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
39m 57s | 1 | charleen sibley | 09/Mar/16 2:51 PM | |||||
|
91d 54m | 1 | Adrienne Barwell (Inactive) | 08/Jun/16 4:45 PM | |||||
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77d 23h 10m | 1 | Adrienne Barwell (Inactive) | 25/Aug/16 3:56 PM | |||||
|
2m 29s | 1 | Adrienne Barwell (Inactive) | 25/Aug/16 3:59 PM | |||||
|
8s | 1 | Adrienne Barwell (Inactive) | 25/Aug/16 3:59 PM | |||||
|
62d 21h 45m | 1 | debbieb | 27/Oct/16 1:45 PM | |||||
|
4s | 1 | debbieb | 27/Oct/16 1:45 PM | |||||
|
1s | 1 | debbieb | 27/Oct/16 1:45 PM | |||||
|
3303d 15h 45m | 1 | 13/Nov/25 4:31 AM | ||||||
|
35d 3h 38m | 1 | 18/Dec/25 8:09 AM |
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