Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Durdle Door Caravan Park
    • Park_Code:
      DURD01
    • Park_Postcode:
      BH20 5PU
    • Park_Contact:
      Janine Hocking
    • Park_Email:
      Janine.Hocking@lulworth.com
    • Park_Phone:
      01929400200
    • Plot:
      H22
    • ID Number:
      SBH005590
    • Order No:
      SBH003945 / PO10304 - Have to Order again PO10488 / SBH004030
    • Model:
      Biarritz
    • Stock_Number:
      32373
    • Serial:
      021745h
    • Size:
      38x12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Part Number:
      9830102
    1. SKM_C224e16100109320.pdf
      226 kB
      Charleen Sibley
    2. SKM_C224e17011010213.pdf
      236 kB
      Charleen Sibley
    1. 30.01.17 stock out.png
      140 kB
    2. 30.01.17 swift invoice.png
      186 kB
    3. screenshot-1.png
      174 kB
    4. screenshot-2.png
      399 kB
    5. screenshot-3.png
      318 kB
    6. screenshot-4.png
      232 kB
    7. screenshot-5.png
      186 kB
    8. stock put in on sage.png
      158 kB
    9. swift will attend.png
      284 kB
    10. worksheet.png
      113 kB

      Activity

      Charleen Sibley created issue -
      Charleen Sibley made changes -
      Field Original Value New Value
      Park_Postcode BH20 5PU
      Park_Email claire.meakin@lulworth.com
      Park_Phone 01929400200
      Park_Code DURD01
      Park_Key_Account Yes
      Park_Address2 Lulworth Cove
      Park_City Wareham
      Park_Address Durdle Door Caravan Park
      Hide
      Charleen Sibley added a comment -
      Picked up on PDi - submitted to Swift and new handles ordered.
      Show
      Charleen Sibley added a comment - Picked up on PDi - submitted to Swift and new handles ordered.
      Hide
      Charleen Sibley added a comment -
      SBH005590 - new handles orderd as a supplier referral.
      Show
      Charleen Sibley added a comment - SBH005590 - new handles orderd as a supplier referral.
      Charleen Sibley made changes -
      ID Number SBH005590
      Charleen Sibley made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Charleen Sibley added a comment -
      Swift have referred to their supplier. Need to send handles back to Swift.
      Show
      Charleen Sibley added a comment - Swift have referred to their supplier. Need to send handles back to Swift.
      Charleen Sibley made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Charleen Sibley made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Adrienne Barwell (Inactive) made changes -
      Responsibility Manufacturer Attending [ 10045 ] RTM [ 10043 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.png [ 117825 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Elthringtons have studied the photos and referred this back to Swift, not a manufacturing issue
      Show
      Adrienne Barwell (Inactive) added a comment - Elthringtons have studied the photos and referred this back to Swift, not a manufacturing issue
      Hide
      Charleen Sibley added a comment -
      Swift are going to attend w/c 30/05/16
      Show
      Charleen Sibley added a comment - Swift are going to attend w/c 30/05/16
      Charleen Sibley made changes -
      Attachment swift will attend.png [ 118663 ]
      Charleen Sibley made changes -
      Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
      Charleen Sibley made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
      Plot
      Charleen Sibley made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
      Charleen Sibley made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-2.png [ 119541 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-2.png [ 119541 ]
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Charleen Sibley [ charleen sibley ] Ellie W [ temp ]
      Adrienne Barwell (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      comp
      Show
      Adrienne Barwell (Inactive) added a comment - comp
      Hide
      Charleen Sibley added a comment - - edited
      This has been rejected by the supplier so I have ordered as good will PO 10304 - swift order number SBH003945
      Show
      Charleen Sibley added a comment - - edited This has been rejected by the supplier so I have ordered as good will PO 10304 - swift order number SBH003945
      Charleen Sibley made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      Charleen Sibley made changes -
      Project Swift [ 10018 ] Good Will [ 10454 ]
      Key SWIFT-11642 GW-3300
      Workflow Manufacturers ver 2.2 [ 182275 ] Pre-Owned Ver 2.5 [ 188586 ]
      Responsibility RTM [ 10043 ]
      Times Scheduled 1
      Charleen Sibley made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Charleen Sibley made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Charleen Sibley made changes -
      Attachment screenshot-2.png [ 127941 ]
      Charleen Sibley made changes -
      Order No SBH003945 / PO10304
      Charleen Sibley made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Charleen Sibley made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Adrienne Barwell [ adrienne ] Claire Folland [ claire ]
      Plot
      Hide
      Claire Folland added a comment -
      recieved handles from swift, issued worksheet
      Show
      Claire Folland added a comment - recieved handles from swift, issued worksheet
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Hide
      Charleen Sibley added a comment -
      Wrong handle sent - worksheet returned and not completed.
      Show
      Charleen Sibley added a comment - Wrong handle sent - worksheet returned and not completed.
      Charleen Sibley made changes -
      Attachment SKM_C224e16100109320.pdf [ 129262 ]
      Charleen Sibley made changes -
      Assignee Adrienne Barwell [ adrienne ] Charleen Sibley [ charleen sibley ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have left a message with Claire to see whether she has been able to help Charleen with this issue
      Show
      Adrienne Barwell (Inactive) added a comment - I have left a message with Claire to see whether she has been able to help Charleen with this issue
      Hide
      Charleen Sibley added a comment -
      Claire is unable to help with this one - she does not know where the handles have gone so I am ordering 3x sets to replace these. PO 10488 - Swift order number: SBH004030.
      Show
      Charleen Sibley added a comment - Claire is unable to help with this one - she does not know where the handles have gone so I am ordering 3x sets to replace these. PO 10488 - Swift order number: SBH004030.
      Charleen Sibley made changes -
      Order No SBH003945 / PO10304 SBH003945 / PO10304 - Have to Order again PO10488 / SBH004030
      Charleen Sibley made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
      Charleen Sibley made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Charleen Sibley made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Charleen Sibley made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Charleen Sibley made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Charleen Sibley made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Charleen Sibley made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Charleen Sibley made changes -
      Attachment screenshot-3.png [ 134620 ]
      Charleen Sibley made changes -
      Attachment screenshot-4.png [ 134794 ]
      Hide
      Charleen Sibley added a comment -
      Anticipated Date W/C 19/12/16
      Show
      Charleen Sibley added a comment - Anticipated Date W/C 19/12/16
      Charleen Sibley made changes -
      Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      3x sets of handles have been received
      Show
      Adrienne Barwell (Inactive) added a comment - 3x sets of handles have been received
      Adrienne Barwell (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Attachment worksheet.png [ 136196 ]
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      worksheet issued
      Show
      Adrienne Barwell (Inactive) added a comment - worksheet issued
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Steve to attend tomorrow
      Show
      Adrienne Barwell (Inactive) added a comment - Steve to attend tomorrow
      Adrienne Barwell (Inactive) made changes -
      Assignee Adrienne Barwell [ adrienne ] Charleen Sibley [ charleen sibley ]
      Charleen Sibley made changes -
      Attachment SKM_C224e17011010213.pdf [ 138033 ]
      Hide
      Charleen Sibley added a comment -
      Completed 4/1/17
      Show
      Charleen Sibley added a comment - Completed 4/1/17
      Charleen Sibley made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Charleen Sibley made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Lorraine Pryor (Inactive) made changes -
      Part Number 9830102
      Lorraine Pryor (Inactive) made changes -
      Attachment stock put in on sage.png [ 140836 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-5.png [ 140842 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment 30.01.17 stock out.png [ 140845 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment 30.01.17 swift invoice.png [ 140859 ]
      made changes -
      Park_Contact
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      48m 42s 1 charleen sibley 03/May/16 6:58 PM
      Submitted Submitted Acknowledged Acknowledged
      3d 15h 51m 1 charleen sibley 07/May/16 10:49 AM
      Acknowledged Acknowledged Parts ordered Parts ordered
      11s 1 charleen sibley 07/May/16 10:50 AM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      42d 15h 51m 1 Adrienne Barwell (Inactive) 30/Jun/16 8:36 AM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      6s 1 Adrienne Barwell (Inactive) 30/Jun/16 8:36 AM
      Awaiting Payment Awaiting Payment Resolved Resolved
      4s 1 Adrienne Barwell (Inactive) 30/Jun/16 8:36 AM
      Resolved Resolved Reopened Reopened
      1s 1 charleen sibley 23/Nov/16 2:33 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      8s 2 charleen sibley 23/Nov/16 2:33 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      15m 59s 2 charleen sibley 23/Nov/16 2:33 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      7s 2 charleen sibley 23/Nov/16 2:33 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      35d 23h 44m 3 Adrienne Barwell (Inactive) 12/Dec/16 1:18 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      1m 38s 3 Adrienne Barwell (Inactive) 12/Dec/16 1:19 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      86d 2h 53m 3 Adrienne Barwell (Inactive) 03/Jan/17 11:55 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      7d 34m 2 charleen sibley 10/Jan/17 12:30 PM
      Resolved Resolved Complete Complete
      6s 2 charleen sibley 10/Jan/17 12:30 PM
      Complete Complete Complete Complete
      3228d 16h 21m 1 13/Nov/25 4:51 AM
      Complete Complete Reopened Reopened
      76d 7h 12m 2 13/Nov/25 4:51 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      4m 45s 3 13/Nov/25 4:51 AM

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          Dates

          • Due:
            Created:
            Updated: