Good Will
  1. Good Will
  2. GW-3646

lounge/diner - the light fitting is missing a glass shade - the one over the kitchen table

    Details

    • Type: Lampshades/lights (2 weeks) Lampshades/lights (2 weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Beverley Holidays Parks Goodrington
    • Park_Code:
      BEVE01
    • Park_Postcode:
      TQ4 7JE
    • Park_Email:
      Linda: admin@beverley-holidays.co.uk, sales@beverley-holidays.co.uk (main email)
    • Park_Phone:
      01803 843887
    • Plot:
      12
    • Order No:
      P.O.N10470
    • Model:
      Westwood
    • Stock_Number:
      32443
    • Serial:
      1780359
    • Size:
      43x13
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Part Number:
       
    1. SKM_C224e17012609423.pdf
      262 kB
      Isabel Smith
    1. 17.01.17 put in and out of stock.png
      141 kB
    2. 17.01.17 update cost on sage.png
      140 kB
    3. 18.01.17 Abi invoice.png
      294 kB
    4. 18.01.17 charged to stock.png
      182 kB
    5. screenshot-1.png
      332 kB
    6. screenshot-2.png
      244 kB
    7. screenshot-3.png
      224 kB
    8. screenshot-4.png
      256 kB
    9. screenshot-5.png
      382 kB

      Activity

      Charleen Sibley created issue -
      Charleen Sibley made changes -
      Field Original Value New Value
      Park_Postcode TQ4 7JE
      Park_Email tim@beverley-holidays.co.uk
      Park_Phone 01803 843887
      Park_Code BEVE01
      Park_Key_Account No
      Park_Address2 Goodrington Road
      Park_City Paignton
      Park_Address Beverley Parks Holiday Park
      Charleen Sibley made changes -
      Attachment screenshot-1.png [ 128251 ]
      Hide
      Charleen Sibley added a comment -
      Emailed through from the park - claim submitted to ABI.
      Show
      Charleen Sibley added a comment - Emailed through from the park - claim submitted to ABI.
      Charleen Sibley made changes -
      Attachment screenshot-2.png [ 128252 ]
      Charleen Sibley made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Charleen Sibley made changes -
      Assignee Charleen Sibley [ charleen sibley ] Debbie Bartlett [ debbieb ]
      Debbie Bartlett (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Debbie Bartlett (Inactive) made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Isabel Smith (Inactive) made changes -
      Project ABI [ 10014 ] Good Will [ 10454 ]
      Key ABI-10963 GW-3646
      Workflow Manufacturers ver 2.2 [ 188739 ] Pre-Owned Ver 2.5 [ 190157 ]
      Responsibility Undecided [ 10040 ]
      Times Scheduled 0
      Hide
      Isabel Smith (Inactive) added a comment -
      I have sent an email through to Kristie for a quote on the part.
      Show
      Isabel Smith (Inactive) added a comment - I have sent an email through to Kristie for a quote on the part.
      Isabel Smith (Inactive) made changes -
      Attachment screenshot-3.png [ 133120 ]
      Isabel Smith (Inactive) made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Isabel Smith (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Isabel Smith (Inactive) made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      I have received the quote see screenshot attached.
      Show
      Isabel Smith (Inactive) added a comment - I have received the quote see screenshot attached.
      Isabel Smith (Inactive) made changes -
      Attachment screenshot-4.png [ 133181 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-5.png [ 134058 ]
      Debbie Bartlett (Inactive) made changes -
      Order No P.O.N10470
      Hide
      Debbie Bartlett (Inactive) added a comment - - edited
      Parts ordered for ABI. Email attached. P.O.N10470
      Show
      Debbie Bartlett (Inactive) added a comment - - edited Parts ordered for ABI. Email attached. P.O.N10470
      Debbie Bartlett (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Debbie Bartlett (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Debbie Bartlett (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Debbie Bartlett [ debbieb ] Claire Folland [ claire ]
      Plot
      Hide
      Claire Folland added a comment -
      recieved replacement light shade from ABI, issued worksheet
      Show
      Claire Folland added a comment - recieved replacement light shade from ABI, issued worksheet
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Awaiting scheduling
      Show
      Adrienne Barwell (Inactive) added a comment - Awaiting scheduling
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Awaiting scheduling
      Show
      Adrienne Barwell (Inactive) added a comment - Awaiting scheduling
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Adrienne Barwell [ adrienne ] Claire Folland [ claire ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Matt to attend
      Show
      Adrienne Barwell (Inactive) added a comment - Matt to attend
      Adrienne Barwell (Inactive) made changes -
      Work Scheduled 10/Jan/17
      Adrienne Barwell (Inactive) made changes -
      Assignee Claire Folland [ claire ] Isabel Smith [ monica ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Matt was unable to find this on the shelf. I hav reissued the worksheet.
      Show
      Isabel Smith (Inactive) added a comment - Matt was unable to find this on the shelf. I hav reissued the worksheet.
      Isabel Smith (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Isabel Smith (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Isabel Smith (Inactive) made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Isabel Smith (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Isabel Smith (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Isabel Smith (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Isabel Smith (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Isabel Smith (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Isabel Smith [ monica ] Adrienne Barwell [ adrienne ]
      Lorraine Pryor (Inactive) made changes -
      Attachment 17.01.17 update cost on sage.png [ 139329 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Abi invoice updated sage - parts- cost and will charge to stock no, will scan to jira then pass to darren
      Show
      Lorraine Pryor (Inactive) added a comment - Abi invoice updated sage - parts- cost and will charge to stock no, will scan to jira then pass to darren
      Lorraine Pryor (Inactive) made changes -
      Attachment 17.01.17 put in and out of stock.png [ 139331 ]
      Lorraine Pryor (Inactive) made changes -
      Part Number 15ltg0063.14 x 1 £11.25 plus vat and PP £10.00
      Lorraine Pryor (Inactive) made changes -
      Part Number 15ltg0063.14 x 1 £11.25 plus vat and PP £10.00  
      Lorraine Pryor (Inactive) made changes -
      Attachment 18.01.17 charged to stock.png [ 139338 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment 18.01.17 Abi invoice.png [ 139429 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Adrienne Barwell [ adrienne ] Isabel Smith [ monica ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 2 3
      Status Engineer Scheduled [ 10000 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 10/Jan/17 25/Jan/17
      Plot
      Isabel Smith (Inactive) made changes -
      Attachment SKM_C224e17012609423.pdf [ 140404 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Worksheet returned job completed see PDF attached.
      Show
      Isabel Smith (Inactive) added a comment - Worksheet returned job completed see PDF attached.
      Isabel Smith (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Isabel Smith (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      1m 11s 1 charleen sibley 17/Sep/16 2:01 PM
      Submitted Submitted Acknowledged Acknowledged
      17d 2h 51m 1 debbieb 04/Oct/16 4:52 PM
      Acknowledged Acknowledged Rejected Rejected
      3s 1 debbieb 04/Oct/16 4:52 PM
      Rejected Rejected Resolved Resolved
      36d 42m 1 monica 09/Nov/16 4:35 PM
      Resolved Resolved Reopened Reopened
      3s 2 monica 11/Jan/17 12:27 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      7d 21h 19m 2 monica 11/Jan/17 12:27 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      2s 2 monica 11/Jan/17 12:27 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      6s 2 monica 11/Jan/17 12:27 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      20d 19h 14m 2 monica 11/Jan/17 12:27 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      24s 2 monica 11/Jan/17 12:27 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      45d 3h 28m 2 Adrienne Barwell (Inactive) 24/Jan/17 3:09 PM
      Engineer Scheduled Engineer Scheduled Engineer Scheduled Engineer Scheduled
      24s 1 Adrienne Barwell (Inactive) 24/Jan/17 3:10 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      3d 21h 29m 2 monica 26/Jan/17 10:08 AM
      Resolved Resolved Complete Complete
      1s 1 monica 26/Jan/17 10:08 AM
      Complete Complete Reopened Reopened
      3044d 21h 42m 1 29/May/25 8:51 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      59s 3 29/May/25 8:52 AM

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          Dates

          • Due:
            Created:
            Updated:
            Work Scheduled: