Good Will
  1. Good Will
  2. GW-3650

The owner has just arrived on site and they have said that the swift engineer must of scratched the Kitchen door that is located next to the fridge as no one else has been in the van until today.

    Details

    • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       North Morte Farm Holiday Park
    • Park_Code:
      NORT01
    • Park_Postcode:
      EX34 7EG
    • Park_Contact:
      Brian Gilbert
    • Park_Email:
      info@northmortefarm.co.uk
    • Park_Phone:
      01271 870381
    • Stock_Number:
      31820
    • Serial:
      020555h
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. 020555h1.JPG
      28 kB
    2. 020555h2.JPG
      28 kB
    3. 25.01.17 charge to stock no.png
      205 kB
    4. 25.01.17 completed on sage today.png
      158 kB
    5. 25.01.17 stock in and out.png
      140 kB
    6. cupboard 21.JPG
      1.47 MB
    7. screenshot-1.png
      93 kB
    8. screenshot-2.png
      503 kB
    9. screenshot-3.png
      1.18 MB
    10. screenshot-4.png
      412 kB
    11. screenshot-5.png
      424 kB
    12. screenshot-6.png
      179 kB
    13. screenshot-7.png
      142 kB
    14. swift invoice.png
      215 kB

      Activity

      Charleen Sibley created issue -
      Charleen Sibley made changes -
      Field Original Value New Value
      Park_Contact Brian Gilbert
      Park_Postcode EX34 7EG
      Park_Email info@northmortefarm.co.uk
      Park_Phone 01271 870381
      Park_Code NORT01
      Park_Key_Account No
      Park_Address2 Mortehoe
      Park_City Woolacombe
      Hide
      Charleen Sibley added a comment -
      swift connect says "REPLACED GLASS UNIT 07/06/2016.ALAN HAYSOM - ELTHERINGTONS - 13/06/2016 07:36:31" Submitted through to Swift, suggested we could wax out in the first instance.
      Show
      Charleen Sibley added a comment - swift connect says "REPLACED GLASS UNIT 07/06/2016.ALAN HAYSOM - ELTHERINGTONS - 13/06/2016 07:36:31" Submitted through to Swift, suggested we could wax out in the first instance.
      Charleen Sibley made changes -
      Serial 020555h
      Hide
      Charleen Sibley added a comment -
      SBH005839 - submitted to swift.
      Show
      Charleen Sibley added a comment - SBH005839 - submitted to swift.
      Charleen Sibley made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Charleen Sibley made changes -
      Attachment 020555h1.JPG [ 123210 ]
      Attachment 020555h2.JPG [ 123211 ]
      Adrienne Barwell (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.png [ 123670 ]
      Hide
      Adrienne Barwell (Inactive) added a comment - - edited
      This has been referred to Elthringtons
      Show
      Adrienne Barwell (Inactive) added a comment - - edited This has been referred to Elthringtons
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-2.png [ 130819 ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      I have emailed the park asking if they can email a picture of the whole door so we can identify the correct door and size.
      Show
      Debbie Bartlett (Inactive) added a comment - I have emailed the park asking if they can email a picture of the whole door so we can identify the correct door and size.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have asked Isabel to find out the latest update for this issue and update JIRA
      Show
      Adrienne Barwell (Inactive) added a comment - I have asked Isabel to find out the latest update for this issue and update JIRA
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-3.png [ 131852 ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      I have received the photo, attached. I have submitted parts inquiry to swift.
      Show
      Debbie Bartlett (Inactive) added a comment - I have received the photo, attached. I have submitted parts inquiry to swift.
      Debbie Bartlett (Inactive) made changes -
      Attachment cupboard 21.JPG [ 131853 ]
      Charleen Sibley made changes -
      Assignee Charleen Sibley [ charleen sibley ] Debbie Bartlett [ debbieb ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      I have chased this with swift and they have asked for a photo again. I have submitted this and I am awaiting a reply.
      Show
      Debbie Bartlett (Inactive) added a comment - I have chased this with swift and they have asked for a photo again. I have submitted this and I am awaiting a reply.
      Debbie Bartlett (Inactive) made changes -
      Project Swift [ 10018 ] Good Will [ 10454 ]
      Key SWIFT-12887 GW-3650
      Workflow Manufacturers ver 2.2 [ 186120 ] Pre-Owned Ver 2.5 [ 190175 ]
      Status Acknowledged [ 10005 ] Awaiting Quote [ 10006 ]
      Responsibility Undecided [ 10040 ]
      Times Scheduled 0
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-4.png [ 133191 ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      I have placed the door on order SBH004006. P.O.N10442. Screen shot attached.
      Show
      Debbie Bartlett (Inactive) added a comment - I have placed the door on order SBH004006. P.O.N10442. Screen shot attached.
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-5.png [ 133192 ]
      Debbie Bartlett (Inactive) made changes -
      Parts ordered 10/Nov/16 1:09 PM
      Stock_Number 31820
      Debbie Bartlett (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Debbie Bartlett (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Debbie Bartlett (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      swift system is showing the door has been dispatched this week,
      Show
      Debbie Bartlett (Inactive) added a comment - swift system is showing the door has been dispatched this week,
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Debbie Bartlett (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Debbie Bartlett (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Debbie Bartlett (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Hide
      Debbie Bartlett (Inactive) added a comment - - edited
      Door has been delivered to surf Bay.
      Show
      Debbie Bartlett (Inactive) added a comment - - edited Door has been delivered to surf Bay.
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-6.png [ 140222 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-7.png [ 140223 ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Door parcelled up and sent by Fedex.screen shot attached.
      Show
      Debbie Bartlett (Inactive) added a comment - Door parcelled up and sent by Fedex.screen shot attached.
      Debbie Bartlett (Inactive) made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment 25.01.17 completed on sage today.png [ 140262 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment 25.01.17 stock in and out.png [ 140263 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment 25.01.17 charge to stock no.png [ 140264 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      swift invoice scanned to jira stock in and out and charged to van
      Show
      Lorraine Pryor (Inactive) added a comment - swift invoice scanned to jira stock in and out and charged to van
      Lorraine Pryor (Inactive) made changes -
      Attachment swift invoice.png [ 140316 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      12m 5s 1 charleen sibley 13/Jul/16 11:54 AM
      Submitted Submitted Acknowledged Acknowledged
      5d 23h 6m 1 Adrienne Barwell (Inactive) 19/Jul/16 11:01 AM
      Acknowledged Acknowledged Awaiting Quote Awaiting Quote
      114d 2h 59m 1 debbieb 10/Nov/16 1:01 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      21d 3h 26m 1 debbieb 01/Dec/16 4:27 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1s 1 debbieb 01/Dec/16 4:27 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      3s 1 debbieb 01/Dec/16 4:27 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      17d 21h 8m 1 debbieb 19/Dec/16 1:36 PM
      Parts Recieved Parts Recieved Resolved Resolved
      4s 1 debbieb 19/Dec/16 1:36 PM
      Resolved Resolved Complete Complete
      2s 1 debbieb 19/Dec/16 1:36 PM
      Complete Complete Complete Complete
      36d 20h 48m 1 debbieb 25/Jan/17 10:24 AM
      Complete Complete Reopened Reopened
      3045d 5h 31m 1 28/May/25 4:56 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      4m 25s 1 28/May/25 5:01 PM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Parts ordered: