Good Will
  1. Good Will
  2. GW-367

Floor is creaking in the main bedroom

        Details

        • Type: Floor (8 Weeks) Floor (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Boscrege Caravan Park
        • Park_Code:
          BOSC01
        • Park_Postcode:
          TR13 9TG
        • Park_Contact:
          undefined
        • Park_Email:
          boscregecaravanpark@gmail.com
        • Park_Phone:
          01736 762231
        • Plot:
          ..
        • ID Number:
          W0001114
        • Model:
          Connoisseur
        • Stock_Number:
          26939
        • Serial:
          1460430
        • Size:
          38x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Park:
          Boscrege
        • Postcode:
          TR13 9TG

          Issue Links

          Same Van

          Floor (8 Weeks) - Floors ABI-4855 Floor is creaking in the main bedroom

          • Normal - Normal Priority
          • Complete

            Activity

            Ascending order - Click to sort in descending order
            Adrienne Barwell (Inactive) created issue -
            Adrienne Barwell (Inactive) made changes -
            Field Original Value New Value
            Project ABI [ 10014 ] Good Will [ 10454 ]
            Key ABI-5011 GW-367
            Workflow Manufacturers ver 2.0 [ 111548 ] Pre-Owned Ver 2.0 [ 111549 ]
            Status Open [ 1 ] Awaiting Quote [ 10006 ]
            Category Undecided [ 10040 ]
            Customer Code bosc01
            Times Scheduled 0
            Hire_or_Retail Retail [ 10251 ]
            Adrienne Barwell (Inactive) made changes -
            Link This issue Same Van ABI-4855 [ ABI-4855 ]
            Claire Folland made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Claire Folland made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Claire Folland made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Claire Folland made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Parts in 26/Aug/14 10:05 AM
            Claire Folland made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Hide
            Permalink
            Claire Folland added a comment -
            issued worksheet for us to attend
            Show
            Claire Folland added a comment - issued worksheet for us to attend
            Hide
            Permalink
            Lorraine Pryor (Inactive) added a comment -
            I have advise Suzie that the work has been issued and we will be sending an engineer out to have a look I cant advise her of a date as yet.
            I did say that ABI have rejected this and she said that she purchased the van in June, the base for the van was done sept and it wasn't sold until late September so it should be in warranty ?
            Show
            Lorraine Pryor (Inactive) added a comment - I have advise Suzie that the work has been issued and we will be sending an engineer out to have a look I cant advise her of a date as yet. I did say that ABI have rejected this and she said that she purchased the van in June, the base for the van was done sept and it wasn't sold until late September so it should be in warranty ?
            Adrienne Barwell (Inactive) made changes -
            Assignee CCare Temp [ temp ] Maureen Hooper [ maureenh ]
            Maureen Hooper (Inactive) made changes -
            Park_Company Boscrege Caravan Park (72)
            Maureen Hooper (Inactive) made changes -
            Park_Contact mr Armstrong
            Park_Postcode TR13 9TG
            Park_Phone 1736762231
            Park_Code BOSC01
            Park_City Helston
            Park_Address Ashton
            made changes -
            Park_Email
            made changes -
            Park_Address2
            made changes -
            Park_Phone 1736762231 01736 762231
            made changes -
            Park_Key_Account false
            Park_Phone 1736762231 01736 762231
            made changes -
            Park_Key_Account false
            Adrienne Barwell (Inactive) made changes -
            Workflow Pre-Owned Ver 2.0 [ 111549 ] Pre-Owned Ver 2.5 [ 113296 ]
            Adrienne Barwell (Inactive) made changes -
            Priority Normal [ 21 ] Over 6 Weeks [ 27 ]
            Adrienne Barwell (Inactive) made changes -
            Priority Over 6 Weeks [ 27 ] Over 8 Weeks [ 25 ]
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            This one is waiting to be scheduled in, worksheet has been issued in August
            Show
            Maureen Hooper (Inactive) added a comment - This one is waiting to be scheduled in, worksheet has been issued in August
            made changes -
            Park_Email
            made changes -
            Park_Address2
            made changes -
            Park_Email
            made changes -
            Park_Address2
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            I cannot find any trace of the previous worksheet issue by Claire in August, so have issued another one
            Show
            Maureen Hooper (Inactive) added a comment - I cannot find any trace of the previous worksheet issue by Claire in August, so have issued another one
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Keith advised that he attended to this issue this week
            Show
            Adrienne Barwell (Inactive) added a comment - Keith advised that he attended to this issue this week
            Adrienne Barwell (Inactive) made changes -
            Times Scheduled 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Adrienne Barwell (Inactive) made changes -
            Work Scheduled 08/Dec/14
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            made changes -
            Park_Address2
            made changes -
            Park_Email
            made changes -
            Park_Address2
            made changes -
            Park_Email
            made changes -
            Park_Key_Account false 1
            made changes -
            Park_Address2
            made changes -
            Park_Email
            made changes -
            Park_Key_Account No
            made changes -
            Park_Key_Account No
            made changes -
            Park_Key_Account No
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            made changes -
            Status Complete [ 6 ] Complete [ 6 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Awaiting Quote Awaiting Quote
            		18s 1 Adrienne Barwell (Inactive) 22/Aug/14 3:44 PM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		3d 18h 21m 1 Claire Folland 26/Aug/14 10:05 AM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		1s 1 Claire Folland 26/Aug/14 10:05 AM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		3s 1 Claire Folland 26/Aug/14 10:05 AM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		4s 1 Claire Folland 26/Aug/14 10:05 AM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		2s 1 Claire Folland 26/Aug/14 10:06 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		108d 57m 1 Adrienne Barwell (Inactive) 12/Dec/14 10:03 AM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		12s 1 Adrienne Barwell (Inactive) 12/Dec/14 10:03 AM
            Resolved Resolved Complete Complete
            		139d 4h 50m 1 Adrienne Barwell (Inactive) 30/Apr/15 3:53 PM
            Complete Complete Complete Complete
            		3970d 2h 51m 1 13/Mar/26 5:44 PM
            Complete Complete Reopened Reopened
            		1s 1 13/Mar/26 5:44 PM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		6s 1 13/Mar/26 5:44 PM

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