Good Will
  1. Good Will
  2. GW-3737

Owner added additonal spec of 6 extra main door keys which did not get delivered with the van.

        Details

        • Type: Locks & Keys (4 weeks) Locks & Keys (4 weeks)
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Southern Mills
        • Plot:
          46
        • Model:
          Bordeaux
        • Stock_Number:
          32173
        • Serial:
          021566h
        • Size:
          35x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        1. PDF File
          SKM_C224e16082413483.pdf
          300 kB
          Charleen Sibley
        1. screenshot-1.png
          101 kB

          Issue Links

          Same Van

          Missing items (4 weeks) - Missing items SWIFT-12006 customer ordered 6 extra keys, only recieved 1

          • Over 8 Weeks - Over 8 Weeks
          • Complete

            Activity

            Ascending order - Click to sort in descending order
            Charleen Sibley created issue -
            Hide
            Permalink
            Charleen Sibley added a comment -
            SBH001883 - Parts enquiry subitted for the keys so I can order them.
            Show
            Charleen Sibley added a comment - SBH001883 - Parts enquiry subitted for the keys so I can order them.
            Charleen Sibley made changes -
            Field Original Value New Value
            Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
            Adrienne Barwell (Inactive) made changes -
            Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
            Charleen Sibley made changes -
            Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
            Hide
            Permalink
            Charleen Sibley added a comment -
            We have now received these but only 3 arrived - need 3 more. Claire has advised these are waiting dispatch.
            Show
            Charleen Sibley added a comment - We have now received these but only 3 arrived - need 3 more. Claire has advised these are waiting dispatch.
            Hide
            Permalink
            Charleen Sibley added a comment -
            Dispatch note returned with customer says "3 keys delivered 3 to get".
            Show
            Charleen Sibley added a comment - Dispatch note returned with customer says "3 keys delivered 3 to get".
            Charleen Sibley made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Charleen Sibley made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Charleen Sibley made changes -
            Attachment SKM_C224e16082413483.pdf [ 126439 ]
            Adrienne Barwell (Inactive) made changes -
            Comment [ I have asked Isabel to find out the latest update for this issue and update JIRA ]
            Adrienne Barwell (Inactive) made changes -
            Assignee Charleen Sibley [ charleen sibley ] Debbie Bartlett [ debbieb ]
            Adrienne Barwell (Inactive) made changes -
            Attachment screenshot-1.png [ 134574 ]
            Adrienne Barwell (Inactive) made changes -
            Responsibility Undecided [ 10040 ] Parts Only [ 10044 ]
            Adrienne Barwell (Inactive) made changes -
            Project Swift [ 10018 ] Good Will [ 10454 ]
            Key SWIFT-12160 GW-3737
            Workflow Manufacturers ver 2.2 [ 183763 ] Pre-Owned Ver 2.5 [ 190518 ]
            Responsibility Parts Only [ 10044 ]
            Times Scheduled 0
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            I have found another issue for the same thing on the system. I will link the two and close this one off
            Show
            Adrienne Barwell (Inactive) added a comment - I have found another issue for the same thing on the system. I will link the two and close this one off
            Adrienne Barwell (Inactive) made changes -
            Link This issue Same Van SWIFT-12006 [ SWIFT-12006 ]
            Adrienne Barwell (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Assignee Debbie Bartlett [ debbieb ] Claire Folland [ claire ]
            Plot
            Adrienne Barwell (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Resolved [ 5 ]
            Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
            Resolution Completed [ 1 ]
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Awaiting Customer Info Awaiting Customer Info
            		2d 21h 12m 1 charleen sibley 27/May/16 1:24 PM
            Awaiting Customer Info Awaiting Customer Info Submitted Submitted
            		81d 23h 21m 1 charleen sibley 17/Aug/16 12:45 PM
            Submitted Submitted Acknowledged Acknowledged
            		7d 23h 11m 1 charleen sibley 25/Aug/16 11:57 AM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		4s 1 charleen sibley 25/Aug/16 11:57 AM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		90d 1h 43m 1 Adrienne Barwell (Inactive) 23/Nov/16 12:41 PM
            Parts Recieved Parts Recieved Resolved Resolved
            		3s 1 Adrienne Barwell (Inactive) 23/Nov/16 12:41 PM
            Resolved Resolved Complete Complete
            		1s 1 Adrienne Barwell (Inactive) 23/Nov/16 12:41 PM
            Complete Complete Reopened Reopened
            		3276d 16h 10m 1 13/Nov/25 4:51 AM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		12s 1 13/Nov/25 4:51 AM

              People

              • Watchers:
                0 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated: