Details
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Type:
Chassis (8 Weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Northam Farm
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Park_Code:NORT05
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Park_Postcode:TA8 2SE
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Park_Contact:Phil Scott 07770747185
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Park_Email:Hannah [Sales@NorthamFarm.Co.UK]
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Park_Phone:01278 751244
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ID Number:W0012773 W0013651
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Model:vista platinum
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Stock_Number:31460
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Serial:1457009
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Size:30x12
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Status Colour:
Awaiting Quote
Description
this has been reported before but the customer has only recieved 1, all 4 have gone rusty
Activity
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Isabel Smith (Inactive)
added a comment -
Permalink
Delivery note from the suppliers attached.
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Isabel Smith (Inactive)
added a comment - Delivery note from the suppliers attached.
Amy is still chasing the supplier on this issue.
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Isabel Smith (Inactive)
added a comment - Amy is still chasing the supplier on this issue.
Amy has said that she will find out what has happened regarding this issue she is going to ask the supplier and the delivery company for a delivery note.
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Isabel Smith (Inactive)
added a comment - Amy has said that she will find out what has happened regarding this issue she is going to ask the supplier and the delivery company for a delivery note.
Steve has said that there is no one at the park by the name of JIll. I will find out where the stabilisers have gone.
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Isabel Smith (Inactive)
added a comment - Steve has said that there is no one at the park by the name of JIll. I will find out where the stabilisers have gone.
Steve to attend
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Adrienne Barwell (Inactive)
added a comment - Steve to attend
I have printed and filed a worksheet for this issue see screenshot attached.
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Isabel Smith (Inactive)
added a comment - I have printed and filed a worksheet for this issue see screenshot attached.
Amy from ABI has said that they should have been delivered they are chasing.
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Isabel Smith (Inactive)
added a comment - Amy from ABI has said that they should have been delivered they are chasing.
Helen has advised the suppliers have agreed to send out another 3, they will be at the park this week
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Claire Folland
added a comment - Helen has advised the suppliers have agreed to send out another 3, they will be at the park this week
Helen has advised the suppliers have rejected this as the van was out of warranty, emailed back advising the suppliers already sent 1 out instead of 4, she will go back to the supplier
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Claire Folland
added a comment - Helen has advised the suppliers have rejected this as the van was out of warranty, emailed back advising the suppliers already sent 1 out instead of 4, she will go back to the supplier
emailed Helen asking for an update
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Claire Folland
added a comment - emailed Helen asking for an update
ABI have referred this over to the supplier again
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Claire Folland
added a comment - ABI have referred this over to the supplier again
Gateway have rejected this as it falls out of the 1 year warranty, this has already been reported before but only 1 was supplied, will re-submit the claim
Show
Claire Folland
added a comment - Gateway have rejected this as it falls out of the 1 year warranty, this has already been reported before but only 1 was supplied, will re-submit the claim
emailed Helen asking for an update
Show
Claire Folland
added a comment - emailed Helen asking for an update
Robin has emailed me asking for an update, advised this has been referred over to the suppliers
Show
Claire Folland
added a comment - Robin has emailed me asking for an update, advised this has been referred over to the suppliers
Lisa has advised there is no schedule date yet
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Claire Folland
added a comment - Lisa has advised there is no schedule date yet
emailed Lisa asking for an update
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Claire Folland
added a comment - emailed Lisa asking for an update
Recieved acknowledgement from ABI
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Claire Folland
added a comment - Recieved acknowledgement from ABI
submitted into ABI
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Claire Folland
added a comment - submitted into ABI