Good Will
  1. Good Will
  2. GW-4013

Park reports - Hallway door missing. this van is in our showground

    Details

    • Type: Internal Doors (8 Weeks) Internal Doors (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Surf Bay Leisure (Winkleigh)
    • Park_Code:
      SURF99
    • Park_Postcode:
      EX19 8DW
    • Park_Email:
      warranty@surfbay.co.uk
    • Park_Phone:
      01837 680100
    • Plot:
      Sales
    • ID Number:
      109940
    • Order No:
      AS10762/50353
    • Model:
      Oakley
    • Stock_Number:
      32399
    • Serial:
      1731181
    • Size:
      36 X 12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. SKM_C224e17050908021.pdf
      223 kB
      Summer Stangroom
    1. Urgent order.png
      79 kB
    2. update.png
      84 kB
    3. screenshot-8.png
      252 kB
    4. screenshot-7.png
      252 kB
    5. screenshot-6.png
      288 kB
    6. screenshot-5.png
      524 kB
    7. screenshot-4.png
      94 kB
    8. screenshot-3.png
      88 kB
    9. screenshot-2.png
      82 kB
    10. screenshot-1.png
      271 kB
    11. order ack.png
      87 kB
    12. chased for a delivery date.png
      79 kB
    13. CCF18112017_00000.jpg
      653 kB

      Activity

      Hide
      Isabel Smith (Inactive) added a comment -
      Matt's worksheet says that this job has been completed and the caravan has gone to Berry barton. - they have not complained about missing a door claim closed off.
      Show
      Isabel Smith (Inactive) added a comment - Matt's worksheet says that this job has been completed and the caravan has gone to Berry barton. - they have not complained about missing a door claim closed off.
      Hide
      Charleen Sibley added a comment -
      Matt to do 15/817
      Show
      Charleen Sibley added a comment - Matt to do 15/817
      Hide
      Isabel Smith (Inactive) added a comment - - edited
      Matt has noted that he ran out of time
      Show
      Isabel Smith (Inactive) added a comment - - edited Matt has noted that he ran out of time
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Matt to attend
      Show
      Adrienne Barwell (Inactive) added a comment - Matt to attend
      Hide
      Summer Stangroom (Inactive) added a comment -
      Worksheet came back, work hasn't been done so I have put the worksheet back in the folder.
      Show
      Summer Stangroom (Inactive) added a comment - Worksheet came back, work hasn't been done so I have put the worksheet back in the folder.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Matt to attend
      Show
      Adrienne Barwell (Inactive) added a comment - Matt to attend
      Hide
      Summer Stangroom (Inactive) added a comment - - edited
      Worksheet has come back (see PDF attached), ran out of time, will need to reschedule and I have put the worksheet back.
      Show
      Summer Stangroom (Inactive) added a comment - - edited Worksheet has come back (see PDF attached), ran out of time, will need to reschedule and I have put the worksheet back.
      Hide
      Claire Folland added a comment -
      recieved replacement door from ABI, issued worksheet
      Show
      Claire Folland added a comment - recieved replacement door from ABI, issued worksheet
      Hide
      Adrienne Barwell (Inactive) added a comment -
      ABI, We have an approx. due date from our suppliers of 30/03/2017, once the door comes in I will be able to confirm when the delivery will be.
      Show
      Adrienne Barwell (Inactive) added a comment - ABI, We have an approx. due date from our suppliers of 30/03/2017, once the door comes in I will be able to confirm when the delivery will be.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have chased ABI for a delivery date for the door. Emma is chasing because she has a buyer for the van
      Show
      Adrienne Barwell (Inactive) added a comment - I have chased ABI for a delivery date for the door. Emma is chasing because she has a buyer for the van
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have e-mailed ABI asking them to urgently process this order. Awaiting update from them
      Show
      Adrienne Barwell (Inactive) added a comment - I have e-mailed ABI asking them to urgently process this order. Awaiting update from them
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have checked the notes and the door in the store was the wrong size, I cannot see that Isabel has ordered a replacement
      Show
      Adrienne Barwell (Inactive) added a comment - I have checked the notes and the door in the store was the wrong size, I cannot see that Isabel has ordered a replacement
      Hide
      Adrienne Barwell (Inactive) added a comment -
      The door is still missing, I will check to see if anything is on order
      Show
      Adrienne Barwell (Inactive) added a comment - The door is still missing, I will check to see if anything is on order
      Hide
      Adrienne Barwell (Inactive) added a comment -
      This van is not at Surf Bay Holiday Park yet, it is still at Winkleigh
      Show
      Adrienne Barwell (Inactive) added a comment - This van is not at Surf Bay Holiday Park yet, it is still at Winkleigh
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Steve and Matt to attend on Tuesday
      Show
      Adrienne Barwell (Inactive) added a comment - Steve and Matt to attend on Tuesday
      Hide
      Isabel Smith (Inactive) added a comment -
      When attending another issue on the van Steve found that there was a door missing. There is one in the store that fits. I have checked with ade and claire and they have said that this is signed over for another van. I have issued a worksheet see screen shot attached.
      Show
      Isabel Smith (Inactive) added a comment - When attending another issue on the van Steve found that there was a door missing. There is one in the store that fits. I have checked with ade and claire and they have said that this is signed over for another van. I have issued a worksheet see screen shot attached.

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          Dates

          • Due:
            Created:
            Updated:
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