Good Will
  1. Good Will
  2. GW-4523

Lounge - Sofa staple marks on the wooden part of the sofa

    Details

    • Type: Dining Furniture (8 Weeks) Dining Furniture (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Brightholme Holiday Park - Holiday Resort Unity
    • Park_Code:
      BRIG01
    • Park_Postcode:
      TA8 2QY
    • Park_Contact:
      Elly Peters
    • Park_Email:
      admin@brean.com
    • Park_Phone:
      01278751327
    • Plot:
      26
    • Order No:
      AS10965/50353
    • Model:
      Loire
    • Stock_Number:
      32706
    • Serial:
      021974H
    • Size:
      35 X 12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. SKM_C224e17060608170.pdf
      284 kB
      Isabel Smith
    1. Email from Emma.png
      375 kB
    2. Parts Enquiry.png
      512 kB
    3. screenshot-1.png
      294 kB
    4. screenshot-2.png
      289 kB
    5. Swift Order Ack.png
      365 kB
    6. Swift Parts Order.png
      256 kB
    7. Worksheet .png
      314 kB

      Activity

      Hide
      Marion Pratt (Inactive) added a comment -
      SWIFT INVOICE - 01742532

      SOFA BASE FIXED TOP - £13.00
      Show
      Marion Pratt (Inactive) added a comment - SWIFT INVOICE - 01742532 SOFA BASE FIXED TOP - £13.00
      Hide
      Rose Crisp (Inactive) added a comment -
      Rang the park @ 15.48 to check when we could attend, there was no answer so left a message for them to get back to me.
      Show
      Rose Crisp (Inactive) added a comment - Rang the park @ 15.48 to check when we could attend, there was no answer so left a message for them to get back to me.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Final part is due w/c 21/8/17
      Show
      Adrienne Barwell (Inactive) added a comment - Final part is due w/c 21/8/17
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have asked Rose to find out when we can gain entry to carry out repairs to this unit
      Show
      Adrienne Barwell (Inactive) added a comment - I have asked Rose to find out when we can gain entry to carry out repairs to this unit
      Hide
      Claire Folland added a comment -
      Received following parts on swift delivery, 9836332, 9840928, 9840929, 9841022, checked the swift system, still waiting for one more part to come in
      Show
      Claire Folland added a comment - Received following parts on swift delivery, 9836332, 9840928, 9840929, 9841022, checked the swift system, still waiting for one more part to come in
      Hide
      Claire Folland added a comment -
      received 2 parts for this, part numbers 9840927 and 9840932, labelled and put on rack
      Show
      Claire Folland added a comment - received 2 parts for this, part numbers 9840927 and 9840932, labelled and put on rack
      Hide
      Summer Stangroom (Inactive) added a comment -
      I have ordered the parts as Ade instructed on Swift, see screenshots attached.
      Show
      Summer Stangroom (Inactive) added a comment - I have ordered the parts as Ade instructed on Swift, see screenshots attached.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Emma would like to go ahead with this order
      Show
      Adrienne Barwell (Inactive) added a comment - Emma would like to go ahead with this order
      Hide
      Charleen Sibley added a comment -
      I have emailed Emma to ask her what she wants me to do about this - I await a reply.
      Show
      Charleen Sibley added a comment - I have emailed Emma to ask her what she wants me to do about this - I await a reply.
      Hide
      Summer Stangroom (Inactive) added a comment -
      Parts numbers: Part numbers for the front panel and base panels of the sofa that backs onto the front of the van are; 9836332 FRONT PANEL LOUNGE BED 1791x283 Quantity: 1 9840927 SOFA BASE 1340X660MM FRONT SOFA Quantity: 1 9840928 SOFA BASE 735X446MM FRONT SOFA Quantity: 1 Part numbers for the front panel and base panels of the sofa that backs onto the offside of the van are; 9840929 BED FRONT 2440X283MM O/S SOFA Quantity: 1 9840930 SOFA BASE FIXED TOP 874X735MM Quantity: 1 9840932 LOOSE LID 1140X608 O/S SOFA BASE Quantity: 2 Thanks
      Show
      Summer Stangroom (Inactive) added a comment - Parts numbers: Part numbers for the front panel and base panels of the sofa that backs onto the front of the van are; 9836332 FRONT PANEL LOUNGE BED 1791x283 Quantity: 1 9840927 SOFA BASE 1340X660MM FRONT SOFA Quantity: 1 9840928 SOFA BASE 735X446MM FRONT SOFA Quantity: 1 Part numbers for the front panel and base panels of the sofa that backs onto the offside of the van are; 9840929 BED FRONT 2440X283MM O/S SOFA Quantity: 1 9840930 SOFA BASE FIXED TOP 874X735MM Quantity: 1 9840932 LOOSE LID 1140X608 O/S SOFA BASE Quantity: 2 Thanks
      Hide
      Isabel Smith (Inactive) added a comment -
      I have submitted a parts enquiry for this issue so we can have a price for how much it would cost to replace the damaged part.
      Show
      Isabel Smith (Inactive) added a comment - I have submitted a parts enquiry for this issue so we can have a price for how much it would cost to replace the damaged part.
      Hide
      Isabel Smith (Inactive) added a comment -
      Matt has said that he is not able to improve on what Baris has already done on waxing out the staple marks. He has said that to fully improve this we would require a new board. To replace this it would take 1 and 1/2 hours and I am not sure how much it would cost to replace. Ade and Emma would have to discuss if they would like us to do this.
      Show
      Isabel Smith (Inactive) added a comment - Matt has said that he is not able to improve on what Baris has already done on waxing out the staple marks. He has said that to fully improve this we would require a new board. To replace this it would take 1 and 1/2 hours and I am not sure how much it would cost to replace. Ade and Emma would have to discuss if they would like us to do this.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Matt to attend
      Show
      Adrienne Barwell (Inactive) added a comment - Matt to attend
      Hide
      Isabel Smith (Inactive) added a comment -
      Emma has emailed across a list of issues worksheet printed and filed for us to attend. Van is an ex demo and she is happy for us to do as good will.
      Show
      Isabel Smith (Inactive) added a comment - Emma has emailed across a list of issues worksheet printed and filed for us to attend. Van is an ex demo and she is happy for us to do as good will.

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Work Scheduled: