Good Will
  1. Good Will
  2. GW-4524

Dining room - Partition is coming away at the bottom

    Details

    • Type: Dining Furniture (8 Weeks) Dining Furniture (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Coastholme Holiday Park
    • Park_Code:
      COAS01
    • Park_Postcode:
      TA8 2QY
    • Park_Email:
      enquiries@brightholmeholidaypark.co.uk
    • Park_Phone:
      01278751327
    • Plot:
      26
    • Order No:
      AS10965/50353
    • Model:
      Loire
    • Stock_Number:
      32706
    • Serial:
      021974H
    • Size:
      35 X 12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. SKM_C224e17060610380.pdf
      291 kB
      Summer Stangroom
    1. Worksheet .png
      313 kB
    2. Swift Parts Order.png
      248 kB
    3. Swift Parts Enquiry.png
      328 kB
    4. Swift Order Ack.png
      358 kB
    5. screenshot-1.png
      217 kB
    6. pic4.JPG
      1.50 MB
    7. pic3.JPG
      2.09 MB
    8. pic2.jpg
      1.71 MB
    9. pic1.JPG
      1.86 MB
    10. Email from Emma.png
      397 kB
    11. dispatched.png
      223 kB

      Activity

      Hide
      Charleen Sibley added a comment -
      I have emailed the park to see if we can attend to this one on Monday 4/9/17.
      Show
      Charleen Sibley added a comment - I have emailed the park to see if we can attend to this one on Monday 4/9/17.
      Hide
      Claire Folland added a comment - - edited
      i marked this being in stock for the other job rather then this one, labelled and put on rack, issued worksheet, advised Ade
      Show
      Claire Folland added a comment - - edited i marked this being in stock for the other job rather then this one, labelled and put on rack, issued worksheet, advised Ade
      Hide
      Rose Crisp (Inactive) added a comment -
      Rang the park @ 15.48 to check when we could attend, there was no answer so left a message for them to get back to me.
      Show
      Rose Crisp (Inactive) added a comment - Rang the park @ 15.48 to check when we could attend, there was no answer so left a message for them to get back to me.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Swift have advised that this was dispatched 17.7.17
      Show
      Adrienne Barwell (Inactive) added a comment - Swift have advised that this was dispatched 17.7.17
      Hide
      Adrienne Barwell (Inactive) added a comment -
      This is actually damage from water ingress from the radiator and should have been claimed under warranty
      Show
      Adrienne Barwell (Inactive) added a comment - This is actually damage from water ingress from the radiator and should have been claimed under warranty
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have asked Rose to find out when we can gain entry to carry out repairs to this unit
      Show
      Adrienne Barwell (Inactive) added a comment - I have asked Rose to find out when we can gain entry to carry out repairs to this unit
      Hide
      Marion Pratt (Inactive) added a comment -
      SWIFT INVOICE - 01733485

      BACK REST - 9841022 - £15.60
      CARRIAGE - 6.50
      Show
      Marion Pratt (Inactive) added a comment - SWIFT INVOICE - 01733485 BACK REST - 9841022 - £15.60 CARRIAGE - 6.50
      Hide
      Summer Stangroom (Inactive) added a comment -
      I have ordered the parts as Ade instructed on Swift, see screenshots attached.
      Show
      Summer Stangroom (Inactive) added a comment - I have ordered the parts as Ade instructed on Swift, see screenshots attached.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Emma would like us to go ahead with this order, I have asked Summer to place the part on order on the connect system
      Show
      Adrienne Barwell (Inactive) added a comment - Emma would like us to go ahead with this order, I have asked Summer to place the part on order on the connect system
      Hide
      Charleen Sibley added a comment -
      I have emailed Emma L to ask her she wants me to cover this.
      Show
      Charleen Sibley added a comment - I have emailed Emma L to ask her she wants me to cover this.
      Hide
      Summer Stangroom (Inactive) added a comment -
      Part number is: 9841022
      Emailed this to Char.
      Show
      Summer Stangroom (Inactive) added a comment - Part number is: 9841022 Emailed this to Char.
      Hide
      Charleen Sibley added a comment -
      SBH002450
      Show
      Charleen Sibley added a comment - SBH002450
      Hide
      Charleen Sibley added a comment -
      Had to do another parts enquiry SBH002445 as they closed the other one off.
      Show
      Charleen Sibley added a comment - Had to do another parts enquiry SBH002445 as they closed the other one off.
      Hide
      Charleen Sibley added a comment -
      Parts Enquiry Ref: SBH002418 for the part to see how much this is going to cost first.
      Show
      Charleen Sibley added a comment - Parts Enquiry Ref: SBH002418 for the part to see how much this is going to cost first.
      Hide
      Summer Stangroom (Inactive) added a comment -
      Matt attended this one (see PDF attached) and stated that this is the back board of seat where radiator is attached. It seems that at some point the bottom of this board has suffered water damage (leak from radiator possibly?) and has caused the chipboard to swell. Matt could not rectify and it requires a new back board. He think it will take 2 hours approx to do. I have emailed Char if she's happy for this to go ahead and order.
      Show
      Summer Stangroom (Inactive) added a comment - Matt attended this one (see PDF attached) and stated that this is the back board of seat where radiator is attached. It seems that at some point the bottom of this board has suffered water damage (leak from radiator possibly?) and has caused the chipboard to swell. Matt could not rectify and it requires a new back board. He think it will take 2 hours approx to do. I have emailed Char if she's happy for this to go ahead and order.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Matt to attend
      Show
      Adrienne Barwell (Inactive) added a comment - Matt to attend
      Hide
      Isabel Smith (Inactive) added a comment -
      Emma has emailed across a list of issues worksheet printed and filed for us to attend. Van is an ex demo and she is happy for us to do as good will.
      Show
      Isabel Smith (Inactive) added a comment - Emma has emailed across a list of issues worksheet printed and filed for us to attend. Van is an ex demo and she is happy for us to do as good will.

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