Details
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Type:
Bedroom Furniture (8 Weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Beverley Holidays Parks Goodrington
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Park_Code:BEVE01
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Park_Postcode:TQ4 7JE
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Park_Email:Linda: admin@beverley-holidays.co.uk, sales@beverley-holidays.co.uk (main email)
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Park_Phone:01803 843887
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Plot:372
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Model:Atlas SAPPHIRE
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Stock_Number:28401
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Serial:AT009308/04
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Size:35 x 12 x 2
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Status Colour:
Awaiting Quote
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Additional Contact Details:
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Park:BEVERLEY PARKS
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Postcode:TQ4 7JE
Issue Links
- Same Van
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ATL-1677
The drawer runner in the main bedroom has been damaged
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- Complete
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Activity
| Summary | CLONE - The drawer runner in the main bedroom has been damaged (top drawer under the wardrobe) | The drawer runner in the main bedroom has been damaged (top drawer under the wardrobe) |
| Due Date | 06/Oct/14 | 29/Dec/14 |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Attachment | 03.11.14 screenshot.jpg [ 76661 ] |
| Attachment | screenshot-05.11.14 email from Katrina.jpg [ 76910 ] |
Katrina from Atlas has replied to say "I will speak to the factory on this one & get a replacement ordered up asap.
I will chase this up again next week as I need a date ASAP
I will chase this up again next week as I need a date ASAP
Show
Lorraine Pryor (Inactive)
added a comment - Katrina from Atlas has replied to say "I will speak to the factory on this one & get a replacement ordered up asap.
I will chase this up again next week as I need a date ASAP
I have today chased Katrina up to see when this part will arrive.
No waiting for a reply.
No waiting for a reply.
Show
Lorraine Pryor (Inactive)
added a comment - I have today chased Katrina up to see when this part will arrive.
No waiting for a reply.
| Attachment | 19.11.14 email to Katrina.jpg [ 78018 ] |
Katrina has emailed to say that part is out for delivery with ECS, so we are waiting for this to arrive.
Show
Lorraine Pryor (Inactive)
added a comment - Katrina has emailed to say that part is out for delivery with ECS, so we are waiting for this to arrive.
| Attachment | 19.11.14 email re part from katrina update.jpg [ 78058 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 16/Oct/14 4:29 PM | 24/Nov/14 4:29 PM |
The larger draw runner has arrived today , I will issue a work sheet for our engineer to fit this.
Show
Lorraine Pryor (Inactive)
added a comment - The larger draw runner has arrived today , I will issue a work sheet for our engineer to fit this.
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Attachment | 24.11.147 gw-562 24.11.14 part delivery note.pdf [ 78370 ] |
| Attachment | 24.11.14 work sheet .jpg [ 78371 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 04/Dec/14 |
paperwork passed to Lorraine
Show
Adrienne Barwell (Inactive)
added a comment - paperwork passed to Lorraine
| Priority | Over 6 Weeks [ 27 ] | Over 8 Weeks [ 25 ] |
I have checked and I've not been given the work sheet for this, I will check if ade still have this to see if it has been completed
Show
Lorraine Pryor (Inactive)
added a comment - I have checked and I've not been given the work sheet for this, I will check if ade still have this to see if it has been completed
I have asked Keith and he didn't complete this, I will check with Steve?
Show
Lorraine Pryor (Inactive)
added a comment - I have asked Keith and he didn't complete this, I will check with Steve?
Tried to call steve to check if he has done this job, no answer
Show
Lorraine Pryor (Inactive)
added a comment - - edited Tried to call steve to check if he has done this job, no answer
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
Comp by Steve, paperwork passed to Lorraine
Show
Adrienne Barwell (Inactive)
added a comment - Comp by Steve, paperwork passed to Lorraine
waiting on stev to call me back to say if this work has been completed or not
Show
Lorraine Pryor (Inactive)
added a comment - waiting on stev to call me back to say if this work has been completed or not
Completed worksheet is on jira it doesn't say it done but steve has confirmed that it been done.
I will close this off now
I will close this off now
Show
Lorraine Pryor (Inactive)
added a comment - Completed worksheet is on jira it doesn't say it done but steve has confirmed that it been done.
I will close this off now
| Attachment | 05.02.15 Completed work sheet for GW-562.pdf [ 83215 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Park_Address2 |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Contact |
made changes -
| Park_Address2 |
made changes -
| Park_Contact |
made changes -
| Park_Address2 |
made changes -
| Park_Key_Account | false | 1 |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Address2 |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | no | No |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
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27s | 1 | Lorraine Pryor (Inactive) | 03/Nov/14 9:59 AM | |||||
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16d 4h 57m | 1 | Lorraine Pryor (Inactive) | 19/Nov/14 2:56 PM | |||||
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2s | 1 | Lorraine Pryor (Inactive) | 19/Nov/14 2:56 PM | |||||
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4d 19h 12m | 1 | Lorraine Pryor (Inactive) | 24/Nov/14 10:08 AM | |||||
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53s | 1 | Lorraine Pryor (Inactive) | 24/Nov/14 10:09 AM | |||||
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7d 4h 8m | 1 | Adrienne Barwell (Inactive) | 01/Dec/14 2:17 PM | |||||
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42d 2h 44m | 1 | Lorraine Pryor (Inactive) | 12/Jan/15 5:02 PM | |||||
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23d 18h 21m | 1 | Lorraine Pryor (Inactive) | 05/Feb/15 11:24 AM | |||||
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28s | 2 | Lorraine Pryor (Inactive) | 05/Feb/15 11:25 AM | |||||
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4054d 6h 18m | 1 | 13/Mar/26 5:44 PM | ||||||
|
7s | 1 | 13/Mar/26 5:44 PM |
I will send an email over to Katrin asking her to order the correct one.
Photo now attached to JIra