Good Will
  1. Good Will
  2. GW-640

Two keys required Key No: 2059 and key No: 313

        Details

        • Type: Parts required Parts required
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Durdle Door Caravan Park
        • Park_Code:
          DURD01
        • Park_Postcode:
          BH20 5PU
        • Park_Contact:
          Janine Hocking
        • Park_Email:
          Janine.Hocking@lulworth.com
        • Park_Phone:
          01929400200
        • Plot:
          B59
        • Order No:
          AS9030/5035
        • Model:
          St David
        • Stock_Number:
          28803
        • Serial:
          1442258
        • Size:
          36x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • PER:
          B59
        • Park:
          Durdle Door
        • Postcode:
          BH20 5PU
        1. 2.8.14.jpg
          270 kB
        2. 28.11.14.jpg
          122 kB
        3. 6.8.14.jpg
          167 kB
        4. 7.8.14.jpg
          204 kB
        5. CCF02122014_00000.jpg
          525 kB
        6. CCF07082014_00000.jpg
          812 kB
        7. Claim Completed.jpg
          200 kB
        8. Claim rejected.jpg
          187 kB

          Activity

          Ascending order - Click to sort in descending order
          Maureen Hooper (Inactive) created issue -
          Maureen Hooper (Inactive) made changes -
          Field Original Value New Value
          Attachment 2.8.14.jpg [ 68530 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Ann phoned late Friday afternoon requesting 2 keys for this van, tried putting Warranty Claim in this morning and ABI are saying this is an invalid number.
          Show
          Maureen Hooper (Inactive) added a comment - Ann phoned late Friday afternoon requesting 2 keys for this van, tried putting Warranty Claim in this morning and ABI are saying this is an invalid number.
          Maureen Hooper (Inactive) made changes -
          Attachment 6.8.14.jpg [ 68937 ]
          Maureen Hooper (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Warranty Claim submitted - as could not submit Sat 2.8.14
          Show
          Maureen Hooper (Inactive) added a comment - Warranty Claim submitted - as could not submit Sat 2.8.14
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Claim Rejected 7.8.14
          Show
          Ellie W (Inactive) added a comment - Claim Rejected 7.8.14
          Ellie W (Inactive) made changes -
          Attachment Claim rejected.jpg [ 69152 ]
          Ellie W (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Ellie W (Inactive) made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 7.8.14.jpg [ 69211 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 7.8.14.jpg [ 69211 ]
          Maureen Hooper (Inactive) made changes -
          Project ABI [ 10014 ] Chargeable Parts [ 10030 ]
          Key ABI-4807 CHARGE-1375
          Workflow Manufacturers ver 2.0 [ 110562 ] Copy of New Chargeable Parts [ 110913 ]
          Status Rejected [ 10002 ] Complete [ 6 ]
          Category Undecided [ 10040 ]
          Invoice_Received No [ 10860 ]
          Times Scheduled 0
          Maureen Hooper (Inactive) made changes -
          Status Complete [ 6 ] Open [ 1 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment - - edited
          Moved to chargeable by site request and price requested from Dan at ABI.
          Show
          Maureen Hooper (Inactive) added a comment - - edited Moved to chargeable by site request and price requested from Dan at ABI.
          Maureen Hooper (Inactive) made changes -
          Attachment 7.8.14.jpg [ 69215 ]
          Maureen Hooper (Inactive) made changes -
          Attachment CCF07082014_00000.jpg [ 69236 ]
          Maureen Hooper (Inactive) made changes -
          Status Open [ 1 ] Price quoted [ 10014 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 7.8.14.jpg [ 69299 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 7.8.14.jpg [ 69215 ]
          Ellie W (Inactive) made changes -
          Attachment Claim Completed.jpg [ 69494 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Copy of New Chargeable Parts [ 110913 ] Chargeable Parts ver 2.0 [ 114528 ]
          Adrienne Barwell (Inactive) made changes -
          Park_Company Durdle Door Caravan Park (174)
          Adrienne Barwell (Inactive) made changes -
          Park_Postcode BH20 5PU
          Park_Phone 1929400200
          Park_Code DURD01
          Park_Address2 Lulworth Cove
          Park_City Wareham
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Phoned site to see if the keys had been received. Told Carol will call me back
          Show
          Maureen Hooper (Inactive) added a comment - Phoned site to see if the keys had been received. Told Carol will call me back
          Adrienne Barwell (Inactive) made changes -
          Status Price quoted [ 10014 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Mo to give Carol another call to check that they have received the keys
          Show
          Adrienne Barwell (Inactive) added a comment - Mo to give Carol another call to check that they have received the keys
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Phoned site and left a message on their answer phone asking if these keys have been received yet
          Show
          Maureen Hooper (Inactive) added a comment - Phoned site and left a message on their answer phone asking if these keys have been received yet
          Maureen Hooper (Inactive) made changes -
          Project Chargeable Parts [ 10030 ] Good Will [ 10454 ]
          Key CHARGE-1375 GW-640
          Workflow Chargeable Parts ver 2.0 [ 114528 ] Pre-Owned Ver 2.5 [ 135348 ]
          Invoice_Received No [ 10860 ]
          Customer Code DURD01
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          I have re-ordered these keys on P/O AS9030/5035
          Show
          Maureen Hooper (Inactive) added a comment - I have re-ordered these keys on P/O AS9030/5035
          Maureen Hooper (Inactive) made changes -
          Attachment 28.11.14.jpg [ 78894 ]
          Maureen Hooper (Inactive) made changes -
          Order No AS9030/5035
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Confirmation received from Dan Moon at ABI
          Show
          Maureen Hooper (Inactive) added a comment - Confirmation received from Dan Moon at ABI
          Maureen Hooper (Inactive) made changes -
          Attachment CCF02122014_00000.jpg [ 79006 ]
          Adrienne Barwell (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          parts received and passed to Maureen
          Show
          Adrienne Barwell (Inactive) added a comment - parts received and passed to Maureen
          Maureen Hooper (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Keys sent out in the post to site with compliments slip
          Show
          Maureen Hooper (Inactive) added a comment - Keys sent out in the post to site with compliments slip
          Maureen Hooper (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          made changes -
          Park_Email
          made changes -
          Park_Key_Account false
          made changes -
          Park_Address
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_Contact
          made changes -
          Park_Address
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_Key_Account false
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_Key_Account No
          made changes -
          Park_Contact
          made changes -
          Park_Contact
          made changes -
          Park_Contact
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		3d 23h 39m 1 Maureen Hooper (Inactive) 06/Aug/14 9:48 AM
          Acknowledged Acknowledged Rejected Rejected
          		4s 1 temp 07/Aug/14 10:44 AM
          Rejected Rejected Complete Complete
          		2h 39m 1 Maureen Hooper (Inactive) 07/Aug/14 1:24 PM
          Complete Complete Open Open
          		12s 1 Maureen Hooper (Inactive) 07/Aug/14 1:24 PM
          Open Open Price quoted Price quoted
          		41m 56s 1 Maureen Hooper (Inactive) 07/Aug/14 2:06 PM
          Price quoted Price quoted Submitted Submitted
          		89d 21h 10m 1 Adrienne Barwell (Inactive) 05/Nov/14 10:17 AM
          Submitted Submitted Acknowledged Acknowledged
          		1d 56m 2 Adrienne Barwell (Inactive) 05/Nov/14 10:17 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		2s 1 Adrienne Barwell (Inactive) 05/Nov/14 10:17 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		40d 6h 34m 1 Adrienne Barwell (Inactive) 15/Dec/14 4:52 PM
          Parts Recieved Parts Recieved Resolved Resolved
          		16h 14m 1 Maureen Hooper (Inactive) 16/Dec/14 9:06 AM
          Resolved Resolved Complete Complete
          		27s 1 Maureen Hooper (Inactive) 16/Dec/14 9:06 AM
          Complete Complete Reopened Reopened
          		4105d 8h 37m 1 13/Mar/26 5:43 PM
          Reopened Reopened Awaiting Quote Awaiting Quote
          		11s 1 13/Mar/26 5:44 PM

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              Dates

              • Due:
                Created:
                Updated: