Good Will
  1. Good Will
  2. GW-759

Hinges on the exterior door have gone rusty

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Polzeath Beach Holiday Park
        • Park_Code:
          POLZ01
        • Park_Postcode:
          PL27 6ST
        • Park_Contact:
          Louise and Michael Wonnacott
        • Park_Email:
          info@Polzeathbeachholidaypark.com
        • Park_Phone:
          01208863320
        • Plot:
          B28
        • ID Number:
          W0002336
        • Order No:
          AS9195/5035
        • Model:
          Oakley
        • Stock_Number:
          29499
        • Serial:
          1730002
        • Size:
          28x10
        • Status Colour:
          Awaiting Quote Awaiting Quote
        1. PDF File
          SKM_C224e15081908401.pdf
          226 kB
          Ellie W
        1. 18.3.15.jpg
          113 kB
        2. 18.3.15.jpg
          126 kB
        3. 20.3.15.jpg
          144 kB
        4. 20.3.15.jpg
          160 kB
        5. 20.3.15.jpg
          142 kB
        6. 20.3.15.jpg
          139 kB
        7. 20.3.15.jpg
          166 kB
        8. CCF13052015_00000.jpg
          643 kB
        9. CCF24042015_00000.jpg
          353 kB
        10. screenshot-1.jpg
          173 kB
        11. screenshot-2.jpg
          196 kB

          Activity

          Ascending order - Click to sort in descending order
          Ellie W (Inactive) created issue -
          Ellie W (Inactive) made changes -
          Field Original Value New Value
          Park_Contact Terry & Linda Moriaty
          Park_Postcode PL27 6ST
          Park_Phone 1208863320
          Park_Code POLZ01
          Park_Address2 Trenant Nook
          Park_City Polzeath
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Submitted into ABI
          Show
          Ellie W (Inactive) added a comment - Submitted into ABI
          Ellie W (Inactive) made changes -
          Attachment 18.3.15.jpg [ 85541 ]
          Ellie W (Inactive) made changes -
          Attachment 18.3.15.jpg [ 85542 ]
          Ellie W (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Claim rejected by ABI as the van is no longer in warranty
          Show
          Ellie W (Inactive) added a comment - Claim rejected by ABI as the van is no longer in warranty
          Ellie W (Inactive) made changes -
          Attachment 20.3.15.jpg [ 85679 ]
          Ellie W (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Ellie W (Inactive) made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Ellie W (Inactive) made changes -
          Project ABI [ 10014 ] Good Will [ 10454 ]
          Key ABI-5707 GW-759
          Workflow Manufacturers ver 2.2 [ 159568 ] Pre-Owned Ver 2.5 [ 159621 ]
          Category Manufacturer Attending [ 10045 ]
          Times Scheduled 0
          Hire_or_Retail Retail [ 10251 ]
          Ellie W (Inactive) made changes -
          ID Number W0002336
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Sent Dan @ ABI an email to request a price for the exterior door hinges
          Show
          Ellie W (Inactive) added a comment - Sent Dan @ ABI an email to request a price for the exterior door hinges
          Ellie W (Inactive) made changes -
          Attachment 20.3.15.jpg [ 85681 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Quote received from Dan @ ABI
          Show
          Ellie W (Inactive) added a comment - Quote received from Dan @ ABI
          Ellie W (Inactive) made changes -
          Attachment 20.3.15.jpg [ 85691 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Ordered with Dan using Purchase Order AS9195/5035
          Show
          Ellie W (Inactive) added a comment - Ordered with Dan using Purchase Order AS9195/5035
          Ellie W (Inactive) made changes -
          Attachment 20.3.15.jpg [ 85692 ]
          Ellie W (Inactive) made changes -
          Order No AS9195/5035
          Ellie W (Inactive) made changes -
          Status Rejected [ 10002 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Ellie W (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Ellie W (Inactive) made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Ellie W (Inactive) made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Ellie W (Inactive) made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Ellie W (Inactive) made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Order Confirmation Received from ABI
          Show
          Ellie W (Inactive) added a comment - Order Confirmation Received from ABI
          Ellie W (Inactive) made changes -
          Attachment 20.3.15.jpg [ 85707 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Parts Received - I have labelled these up and put them in the store and issued a worksheet for the hinges to be fitted.
          Show
          Ellie W (Inactive) added a comment - Parts Received - I have labelled these up and put them in the store and issued a worksheet for the hinges to be fitted.
          Ellie W (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Ellie W (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Ellie W (Inactive) made changes -
          Attachment CCF24042015_00000.jpg [ 88789 ]
          Adrienne Barwell (Inactive) made changes -
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          made changes -
          Park_Address
          made changes -
          Park_Email
          made changes -
          Park_Key_Account No
          made changes -
          Park_Key_Account No
          Hide
          Permalink
          Claire Folland added a comment -
          van was occupied, this needs to be scheduled in again
          Show
          Claire Folland added a comment - van was occupied, this needs to be scheduled in again
          Adrienne Barwell (Inactive) made changes -
          Work Scheduled 06/May/15
          Hide
          Permalink
          Claire Folland added a comment -
          steve has advised ABI have not sent the correct type of hinge needs to be ellbee type, he has not taken a photo, will speak to him to see what type he needs
          Show
          Claire Folland added a comment - steve has advised ABI have not sent the correct type of hinge needs to be ellbee type, he has not taken a photo, will speak to him to see what type he needs
          Claire Folland made changes -
          Attachment CCF13052015_00000.jpg [ 90683 ]
          Hide
          Permalink
          Claire Folland added a comment -
          steve does not think i can get these from Arleigh, will speak to Dan as the hinges he supplied are wrong
          Show
          Claire Folland added a comment - steve does not think i can get these from Arleigh, will speak to Dan as the hinges he supplied are wrong
          Hide
          Permalink
          Claire Folland added a comment -
          have found the wrong hinges out in the store, have emailed Dan
          Show
          Claire Folland added a comment - have found the wrong hinges out in the store, have emailed Dan
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Claire Folland made changes -
          Work Scheduled 06/May/15
          Claire Folland made changes -
          Attachment screenshot-1.jpg [ 92899 ]
          Hide
          Permalink
          Claire Folland added a comment -
          Dan is now sorting this out for me
          Show
          Claire Folland added a comment - Dan is now sorting this out for me
          Claire Folland made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Claire Folland made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Claire Folland made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Claire Folland made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
          Hide
          Permalink
          Claire Folland added a comment -
          emailed Dan asking for an update
          Show
          Claire Folland added a comment - emailed Dan asking for an update
          Hide
          Permalink
          Claire Folland added a comment -
          emailed Dan asking for an update
          Show
          Claire Folland added a comment - emailed Dan asking for an update
          Claire Folland made changes -
          Attachment screenshot-2.jpg [ 95058 ]
          Hide
          Permalink
          Claire Folland added a comment -
          Dan has ordered these with the supplier, he will chase them for an update
          Show
          Claire Folland added a comment - Dan has ordered these with the supplier, he will chase them for an update
          Hide
          Permalink
          Claire Folland added a comment -
          emailed Dan asking if he knows when these will be sent out
          Show
          Claire Folland added a comment - emailed Dan asking if he knows when these will be sent out
          Hide
          Permalink
          Claire Folland added a comment -
          Dan has advised these should have arrived by now, he will give them another chase
          Show
          Claire Folland added a comment - Dan has advised these should have arrived by now, he will give them another chase
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Hide
          Permalink
          Claire Folland added a comment -
          recieved replacement door hinges, checked with Steve, he thinks these are correct, issued worksheet
          Show
          Claire Folland added a comment - recieved replacement door hinges, checked with Steve, he thinks these are correct, issued worksheet
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          Called park and spoke to a man advising engineer (Keith) scheduled to attend to this Wed. 29.07 - Man told me they have advised SB before that they do not want Keith on site there. Apologised not aware no-one else available advised him won't be next week, we'll advise when we can.
          Show
          Karen Watson (Inactive) added a comment - Called park and spoke to a man advising engineer (Keith) scheduled to attend to this Wed. 29.07 - Man told me they have advised SB before that they do not want Keith on site there. Apologised not aware no-one else available advised him won't be next week, we'll advise when we can.
          Hide
          Permalink
          Claire Folland added a comment -
          not been scheduled in this week
          Show
          Claire Folland added a comment - not been scheduled in this week
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          Left message with young lady advising Steve to come Monday to fit new hinges on Oakley, pitch B28 - if not OK, to please call me to advise.
          Show
          Karen Watson (Inactive) added a comment - Left message with young lady advising Steve to come Monday to fit new hinges on Oakley, pitch B28 - if not OK, to please call me to advise.
          Karen Watson (Inactive) made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Karen Watson (Inactive) made changes -
          Work Scheduled 10/Aug/15
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Worksheet returned - work completed by Keith
          Show
          Ellie W (Inactive) added a comment - Worksheet returned - work completed by Keith
          Ellie W (Inactive) made changes -
          Attachment SKM_C224e15081908401.pdf [ 99664 ]
          Ellie W (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Ellie W (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          made changes -
          Park_Email
          made changes -
          Park_Address
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		1m 57s 1 temp 18/Mar/15 3:34 PM
          Submitted Submitted Acknowledged Acknowledged
          		1d 18h 1m 1 temp 20/Mar/15 9:35 AM
          Acknowledged Acknowledged Rejected Rejected
          		11s 1 temp 20/Mar/15 9:36 AM
          Rejected Rejected Resolved Resolved
          		1h 1m 1 temp 20/Mar/15 10:37 AM
          Resolved Resolved Reopened Reopened
          		3s 2 Claire Folland 03/Jun/15 2:19 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		7s 2 Claire Folland 04/Jun/15 9:47 AM
          Quotation supplied Quotation supplied Quotation accepted Quotation accepted
          		3s 2 Claire Folland 04/Jun/15 9:47 AM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		6s 2 Claire Folland 04/Jun/15 9:47 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		84d 3h 26m 2 Claire Folland 23/Jul/15 1:26 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		1m 44s 2 Claire Folland 23/Jul/15 1:27 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		16d 21h 51m 2 Karen Watson (Inactive) 08/Aug/15 10:00 AM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		50d 2h 27m 2 temp 19/Aug/15 10:52 AM
          Resolved Resolved Complete Complete
          		7s 1 temp 19/Aug/15 10:52 AM
          Complete Complete Reopened Reopened
          		3859d 8h 56m 1 13/Mar/26 6:49 PM
          Reopened Reopened Awaiting Quote Awaiting Quote
          		19h 27m 3 13/Mar/26 6:49 PM

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              Dates

              • Due:
                Created:
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