Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Polzeath Beach Holiday Park
    • Park_Code:
      POLZ01
    • Park_Postcode:
      PL27 6ST
    • Park_Contact:
      Louise and Michael Wonnacott
    • Park_Email:
      info@Polzeathbeachholidaypark.com
    • Park_Phone:
      01208863320
    • Plot:
      B28
    • ID Number:
      W0002336
    • Order No:
      AS9195/5035
    • Model:
      Oakley
    • Stock_Number:
      29499
    • Serial:
      1730002
    • Size:
      28x10
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. SKM_C224e15081908401.pdf
      226 kB
      Ellie W
    1. 18.3.15.jpg
      113 kB
    2. 18.3.15.jpg
      126 kB
    3. 20.3.15.jpg
      144 kB
    4. 20.3.15.jpg
      160 kB
    5. 20.3.15.jpg
      142 kB
    6. 20.3.15.jpg
      139 kB
    7. 20.3.15.jpg
      166 kB
    8. CCF13052015_00000.jpg
      643 kB
    9. CCF24042015_00000.jpg
      353 kB
    10. screenshot-1.jpg
      173 kB
    11. screenshot-2.jpg
      196 kB

      Activity

      Ellie W (Inactive) created issue -
      Ellie W (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Terry & Linda Moriaty
      Park_Postcode PL27 6ST
      Park_Phone 1208863320
      Park_Code POLZ01
      Park_Address2 Trenant Nook
      Park_City Polzeath
      Hide
      Ellie W (Inactive) added a comment -
      Submitted into ABI
      Show
      Ellie W (Inactive) added a comment - Submitted into ABI
      Ellie W (Inactive) made changes -
      Attachment 18.3.15.jpg [ 85541 ]
      Ellie W (Inactive) made changes -
      Attachment 18.3.15.jpg [ 85542 ]
      Ellie W (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Ellie W (Inactive) added a comment -
      Claim rejected by ABI as the van is no longer in warranty
      Show
      Ellie W (Inactive) added a comment - Claim rejected by ABI as the van is no longer in warranty
      Ellie W (Inactive) made changes -
      Attachment 20.3.15.jpg [ 85679 ]
      Ellie W (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Ellie W (Inactive) made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Ellie W (Inactive) made changes -
      Project ABI [ 10014 ] Good Will [ 10454 ]
      Key ABI-5707 GW-759
      Workflow Manufacturers ver 2.2 [ 159568 ] Pre-Owned Ver 2.5 [ 159621 ]
      Category Manufacturer Attending [ 10045 ]
      Times Scheduled 0
      Hire_or_Retail Retail [ 10251 ]
      Ellie W (Inactive) made changes -
      ID Number W0002336
      Hide
      Ellie W (Inactive) added a comment -
      Sent Dan @ ABI an email to request a price for the exterior door hinges
      Show
      Ellie W (Inactive) added a comment - Sent Dan @ ABI an email to request a price for the exterior door hinges
      Ellie W (Inactive) made changes -
      Attachment 20.3.15.jpg [ 85681 ]
      Hide
      Ellie W (Inactive) added a comment -
      Quote received from Dan @ ABI
      Show
      Ellie W (Inactive) added a comment - Quote received from Dan @ ABI
      Ellie W (Inactive) made changes -
      Attachment 20.3.15.jpg [ 85691 ]
      Hide
      Ellie W (Inactive) added a comment -
      Ordered with Dan using Purchase Order AS9195/5035
      Show
      Ellie W (Inactive) added a comment - Ordered with Dan using Purchase Order AS9195/5035
      Ellie W (Inactive) made changes -
      Attachment 20.3.15.jpg [ 85692 ]
      Ellie W (Inactive) made changes -
      Order No AS9195/5035
      Ellie W (Inactive) made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Ellie W (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Ellie W (Inactive) made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Ellie W (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Ellie W (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Ellie W (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Ellie W (Inactive) added a comment -
      Order Confirmation Received from ABI
      Show
      Ellie W (Inactive) added a comment - Order Confirmation Received from ABI
      Ellie W (Inactive) made changes -
      Attachment 20.3.15.jpg [ 85707 ]
      Hide
      Ellie W (Inactive) added a comment -
      Parts Received - I have labelled these up and put them in the store and issued a worksheet for the hinges to be fitted.
      Show
      Ellie W (Inactive) added a comment - Parts Received - I have labelled these up and put them in the store and issued a worksheet for the hinges to be fitted.
      Ellie W (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Ellie W (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Ellie W (Inactive) made changes -
      Attachment CCF24042015_00000.jpg [ 88789 ]
      Adrienne Barwell (Inactive) made changes -
      Assignee Ellie W [ temp ] Claire Folland [ claire ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      made changes -
      Park_Address
      made changes -
      Park_Email
      made changes -
      Park_Key_Account No
      made changes -
      Park_Key_Account No
      Hide
      Claire Folland added a comment -
      van was occupied, this needs to be scheduled in again
      Show
      Claire Folland added a comment - van was occupied, this needs to be scheduled in again
      Adrienne Barwell (Inactive) made changes -
      Work Scheduled 06/May/15
      Hide
      Claire Folland added a comment -
      steve has advised ABI have not sent the correct type of hinge needs to be ellbee type, he has not taken a photo, will speak to him to see what type he needs
      Show
      Claire Folland added a comment - steve has advised ABI have not sent the correct type of hinge needs to be ellbee type, he has not taken a photo, will speak to him to see what type he needs
      Claire Folland made changes -
      Attachment CCF13052015_00000.jpg [ 90683 ]
      Hide
      Claire Folland added a comment -
      steve does not think i can get these from Arleigh, will speak to Dan as the hinges he supplied are wrong
      Show
      Claire Folland added a comment - steve does not think i can get these from Arleigh, will speak to Dan as the hinges he supplied are wrong
      Hide
      Claire Folland added a comment -
      have found the wrong hinges out in the store, have emailed Dan
      Show
      Claire Folland added a comment - have found the wrong hinges out in the store, have emailed Dan
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Claire Folland made changes -
      Work Scheduled 06/May/15
      Claire Folland made changes -
      Attachment screenshot-1.jpg [ 92899 ]
      Hide
      Claire Folland added a comment -
      Dan is now sorting this out for me
      Show
      Claire Folland added a comment - Dan is now sorting this out for me
      Claire Folland made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Claire Folland made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Claire Folland made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Claire Folland made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Hide
      Claire Folland added a comment -
      emailed Dan asking for an update
      Show
      Claire Folland added a comment - emailed Dan asking for an update
      Hide
      Claire Folland added a comment -
      emailed Dan asking for an update
      Show
      Claire Folland added a comment - emailed Dan asking for an update
      Claire Folland made changes -
      Attachment screenshot-2.jpg [ 95058 ]
      Hide
      Claire Folland added a comment -
      Dan has ordered these with the supplier, he will chase them for an update
      Show
      Claire Folland added a comment - Dan has ordered these with the supplier, he will chase them for an update
      Hide
      Claire Folland added a comment -
      emailed Dan asking if he knows when these will be sent out
      Show
      Claire Folland added a comment - emailed Dan asking if he knows when these will be sent out
      Hide
      Claire Folland added a comment -
      Dan has advised these should have arrived by now, he will give them another chase
      Show
      Claire Folland added a comment - Dan has advised these should have arrived by now, he will give them another chase
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Hide
      Claire Folland added a comment -
      recieved replacement door hinges, checked with Steve, he thinks these are correct, issued worksheet
      Show
      Claire Folland added a comment - recieved replacement door hinges, checked with Steve, he thinks these are correct, issued worksheet
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Hide
      Karen Watson (Inactive) added a comment -
      Called park and spoke to a man advising engineer (Keith) scheduled to attend to this Wed. 29.07 - Man told me they have advised SB before that they do not want Keith on site there. Apologised not aware no-one else available advised him won't be next week, we'll advise when we can.
      Show
      Karen Watson (Inactive) added a comment - Called park and spoke to a man advising engineer (Keith) scheduled to attend to this Wed. 29.07 - Man told me they have advised SB before that they do not want Keith on site there. Apologised not aware no-one else available advised him won't be next week, we'll advise when we can.
      Hide
      Claire Folland added a comment -
      not been scheduled in this week
      Show
      Claire Folland added a comment - not been scheduled in this week
      Hide
      Karen Watson (Inactive) added a comment -
      Left message with young lady advising Steve to come Monday to fit new hinges on Oakley, pitch B28 - if not OK, to please call me to advise.
      Show
      Karen Watson (Inactive) added a comment - Left message with young lady advising Steve to come Monday to fit new hinges on Oakley, pitch B28 - if not OK, to please call me to advise.
      Karen Watson (Inactive) made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Karen Watson (Inactive) made changes -
      Work Scheduled 10/Aug/15
      Hide
      Ellie W (Inactive) added a comment -
      Worksheet returned - work completed by Keith
      Show
      Ellie W (Inactive) added a comment - Worksheet returned - work completed by Keith
      Ellie W (Inactive) made changes -
      Attachment SKM_C224e15081908401.pdf [ 99664 ]
      Ellie W (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Ellie W (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Park_Email
      made changes -
      Park_Address
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      1m 57s 1 temp 18/Mar/15 3:34 PM
      Submitted Submitted Acknowledged Acknowledged
      1d 18h 1m 1 temp 20/Mar/15 9:35 AM
      Acknowledged Acknowledged Rejected Rejected
      11s 1 temp 20/Mar/15 9:36 AM
      Rejected Rejected Resolved Resolved
      1h 1m 1 temp 20/Mar/15 10:37 AM
      Resolved Resolved Reopened Reopened
      3s 2 Claire Folland 03/Jun/15 2:19 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      7s 2 Claire Folland 04/Jun/15 9:47 AM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      3s 2 Claire Folland 04/Jun/15 9:47 AM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      6s 2 Claire Folland 04/Jun/15 9:47 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      84d 3h 26m 2 Claire Folland 23/Jul/15 1:26 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      1m 44s 2 Claire Folland 23/Jul/15 1:27 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      16d 21h 51m 2 Karen Watson (Inactive) 08/Aug/15 10:00 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      50d 2h 27m 2 temp 19/Aug/15 10:52 AM
      Resolved Resolved Complete Complete
      7s 1 temp 19/Aug/15 10:52 AM
      Complete Complete Reopened Reopened
      3859d 8h 56m 1 13/Mar/26 6:49 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      19h 27m 3 13/Mar/26 6:49 PM

        People

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          Dates

          • Due:
            Created:
            Updated:
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