Details
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Type:
Kitchen Cupboards (8 Weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Bowleaze Cove - Waterside Holidays
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Park_Code:WATE01
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Park_Postcode:DT3 6PP
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Park_Contact:Jon Walker
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Park_Email:WARRANTY@WATERSIDEHOLIDAYS.CO.UK // info@watersideholidays.co.uk
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Park_Phone:01305833103 / Sophie Direct: 01305 836848
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Plot:green 37
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ID Number:sbh003246
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Order No:AS9278/5035
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Model:champagne
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Stock_Number:30001
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Serial:15882h
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Size:41x13
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Status Colour:
Awaiting Quote
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Part Number:1714362
Description
swift will not accept this under warranty, will supply as good will, this this the brown door above the white door
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Key_Account | true | |
| Park_Postcode | DT3 6PP | |
| Park_Email | INFO@WATERSIDEHOLIDAYS.CO.UK | |
| Park_Phone | 01305833103 | |
| Park_Code | WATE01 | |
| Park_Address2 | Bowleaze Cove | |
| Park_City | Weymouth | |
| Park_Address | Waterside Holiday Park & Spa |
Hide
Claire Folland
added a comment -
Permalink
i forgot to order this, have put a parts enquiry into swift
Show
Claire Folland
added a comment - i forgot to order this, have put a parts enquiry into swift
| Attachment | 1.4.15.jpg [ 87176 ] |
Tara has chased this up todaGreen 37 – SG1582H
3 x bad scratches on cupboard door, right hand side of the sink wall cupboard in kitchen
This was rejected by swift my colleague Claire is waiting for the part number to be able to order this.
I will ask her to chase this up
3 x bad scratches on cupboard door, right hand side of the sink wall cupboard in kitchen
This was rejected by swift my colleague Claire is waiting for the part number to be able to order this.
I will ask her to chase this up
Show
Lorraine Pryor (Inactive)
added a comment - Tara has chased this up todaGreen 37 – SG1582H
3 x bad scratches on cupboard door, right hand side of the sink wall cupboard in kitchen
This was rejected by swift my colleague Claire is waiting for the part number to be able to order this.
I will ask her to chase this up
The issue has just been emailed to: *claire@surfbay.co.uk*, \\
with subject: *(GW-776) kitchen wall cupboard door rhs of sink scratched * \\
\\
and content:\\
----
Claire
TaGreen 37 – SG1582H
This was rejected by swift my colleague Claire is waiting for the part number to be able to order this.
I will ask her to chase this up
thanks
lorraine
with subject: *(GW-776) kitchen wall cupboard door rhs of sink scratched * \\
\\
and content:\\
----
Claire
TaGreen 37 – SG1582H
This was rejected by swift my colleague Claire is waiting for the part number to be able to order this.
I will ask her to chase this up
thanks
lorraine
Show
Lorraine Pryor (Inactive)
added a comment - The issue has just been emailed to: * claire@surfbay.co.uk *, \\
with subject: *( GW-776 ) kitchen wall cupboard door rhs of sink scratched * \\
\\
and content:\\
----
Claire
TaGreen 37 – SG1582H
This was rejected by swift my colleague Claire is waiting for the part number to be able to order this.
I will ask her to chase this up
thanks
lorraine
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | true | Yes |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | Yes |
| Attachment | 6.5.15.jpg [ 89846 ] |
| Part Number | 1714362 |
| Order No | AS9278/5035 |
| Attachment | screenshot-1.jpg [ 89851 ] |
| ID Number | sbh003246 |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
new door on order with swift
Show
Claire Folland
added a comment - new door on order with swift
checked swift system, this is still on order
Show
Claire Folland
added a comment - checked swift system, this is still on order
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | yes | Yes |
this is showing as in stock at swift, should be on the next delivery
Show
Claire Folland
added a comment - this is showing as in stock at swift, should be on the next delivery
Part received and put on Dorset rack. Worksheet issued.
Show
Karen Watson (Inactive)
added a comment - Part received and put on Dorset rack. Worksheet issued.
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
Scheduled 1.6.15
Show
Adrienne Barwell (Inactive)
added a comment - Scheduled 1.6.15
| Work Scheduled | 01/Jun/15 |
| Attachment | Worksheet GW-776.jpg [ 93180 ] |
Engineer attended to fit replacement kitchen door but van let and could not access. New worksheet issued to be rescheduled for a return visit
Show
Karen Watson (Inactive)
added a comment - Engineer attended to fit replacement kitchen door but van let and could not access. New worksheet issued to be rescheduled for a return visit
| Attachment | New worksheet issued.jpg [ 93181 ] |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
scheduled Thursday 11.6.15
Show
Adrienne Barwell (Inactive)
added a comment - scheduled Thursday 11.6.15
RE-scheduled 15.6.15
Show
Adrienne Barwell (Inactive)
added a comment - RE-scheduled 15.6.15
Steve attended but the van was let. Karen has issued a new worksheet
Show
Claire Folland
added a comment - Steve attended but the van was let. Karen has issued a new worksheet
worksheet still in file
Show
Claire Folland
added a comment - worksheet still in file
| Times Scheduled | 1 | 2 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 01/Jun/15 | 08/Jul/15 |
| Plot |
Keith Scheduled 9/7/15
Show
Adrienne Barwell (Inactive)
added a comment - Keith Scheduled 9/7/15
Adjusted Stock on Sage
Show
Ellie W (Inactive)
added a comment - Adjusted Stock on Sage
Claire said that Keith has been back out to this unit. She has a worksheet on her desk but has not scanned it to JIRA
Show
Adrienne Barwell (Inactive)
added a comment - Claire said that Keith has been back out to this unit. She has a worksheet on her desk but has not scanned it to JIRA
| Attachment | CCF24082015_00004.jpg [ 99886 ] |
scanned worksheet to Jira, keith advised the part was damaged but the van was let, no one has chased this from the park, will move to resolved
Show
Claire Folland
added a comment - scanned worksheet to Jira, keith advised the part was damaged but the van was let, no one has chased this from the park, will move to resolved
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
40d 18h 28m | 1 | Claire Folland | 06/May/15 9:46 AM | |||||
|
1s | 1 | Claire Folland | 06/May/15 9:46 AM | |||||
|
2s | 1 | Claire Folland | 06/May/15 9:46 AM | |||||
|
23d 44m | 1 | Karen Watson (Inactive) | 29/May/15 10:30 AM | |||||
|
5s | 1 | Karen Watson (Inactive) | 29/May/15 10:30 AM | |||||
|
4h 35m | 1 | Adrienne Barwell (Inactive) | 29/May/15 3:05 PM | |||||
|
35d 1h 35m | 1 | Adrienne Barwell (Inactive) | 03/Jul/15 4:41 PM | |||||
|
51d 22h 59m | 1 | Claire Folland | 24/Aug/15 3:41 PM | |||||
|
687d 19h 12m | 1 | Rose Crisp (Inactive) | 12/Jul/17 10:53 AM | |||||
|
3082d 21h 10m | 1 | 20/Dec/25 7:04 AM | ||||||
|
17s | 1 | 20/Dec/25 7:04 AM | ||||||
|
6s | 1 | 20/Dec/25 7:04 AM |
