Good Will
  1. Good Will
  2. GW-780

PDI reports No tiebacks provided in the master bedroom

    Details

    • Type: Curtains (8 Weeks) Curtains (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Ladram Bay Holiday Centre
    • Park_Code:
      LADR01
    • Park_Postcode:
      EX9 7BX
    • Park_Email:
      info@ladrambay.co.uk
    • Park_Phone:
      01395 568761
    • Plot:
      B1
    • ID Number:
      W00002189
    • Order No:
      AS9221/5035
    • Model:
      Ashcroft
    • Stock_Number:
      30838
    • Serial:
      1770181
    • Size:
      38x12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. Quote.pdf
      59 kB
      Ellie W
    2. Quote2.pdf
      59 kB
      Ellie W
    3. S (12) - Order Confirmation.pdf
      60 kB
      Ellie W
    1. 11.03.2015.jpg
      178 kB
    2. 11.3.15.jpg
      167 kB
    3. 27.05.15 parts charge to the stock no.jpg
      199 kB

      Activity

      Ellie W (Inactive) created issue -
      Ellie W (Inactive) made changes -
      Field Original Value New Value
      Park_Key_Account true
      Park_Postcode EX9 7BX
      Park_Phone (01395) 568 761
      Park_Code LADR01
      Park_Address2 Otterton
      Park_City Nr Budleigh Salterton
      Hide
      Ellie W (Inactive) added a comment -
      Submitted into ABI
      Show
      Ellie W (Inactive) added a comment - Submitted into ABI
      Ellie W (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Ellie W (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Ellie W (Inactive) added a comment -
      Rejected by ABI as it was not picked up on PDI
      Have emailed ABI and informed them that they were not providing us with dates that vans were being despatched so we could not carry out PDIs in timescale therefore I have asked themt o honour this claim
      Show
      Ellie W (Inactive) added a comment - Rejected by ABI as it was not picked up on PDI Have emailed ABI and informed them that they were not providing us with dates that vans were being despatched so we could not carry out PDIs in timescale therefore I have asked themt o honour this claim
      Ellie W (Inactive) made changes -
      Attachment 11.03.2015.jpg [ 85093 ]
      Ellie W (Inactive) made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Ellie W (Inactive) made changes -
      ID Number W00002189
      Ellie W (Inactive) made changes -
      Attachment 11.3.15.jpg [ 85097 ]
      Adrienne Barwell (Inactive) made changes -
      Assignee Ellie W [ temp ] Lorraine Pryor [ lorraine ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      The issue has just been emailed to: *elliew@surfbay.co.uk*, \\
      with subject: *(ABI-5659) PDI reports No tiebacks provided in the master bedroom * \\
       \\
      and content:\\
      ----
      Ellie,
      Can you chase Diane up on this rejection for me.
      thanks
      Rain
      Show
      Lorraine Pryor (Inactive) added a comment - The issue has just been emailed to: * elliew@surfbay.co.uk *, \\ with subject: *( ABI-5659 ) PDI reports No tiebacks provided in the master bedroom * \\  \\ and content:\\ ---- Ellie, Can you chase Diane up on this rejection for me. thanks Rain
      Hide
      Ellie W (Inactive) added a comment -
      I have spoken to Ade about this and Diane has said that she has a two week time limit on PDIs this was despatched in December so ABi are not going to honour it, I will transfer to goodwill and order the parts from Dan
      Show
      Ellie W (Inactive) added a comment - I have spoken to Ade about this and Diane has said that she has a two week time limit on PDIs this was despatched in December so ABi are not going to honour it, I will transfer to goodwill and order the parts from Dan
      Hide
      Ellie W (Inactive) added a comment -
      Emailed Dan @ ABI to ask for a price on tie backs
      Show
      Ellie W (Inactive) added a comment - Emailed Dan @ ABI to ask for a price on tie backs
      Ellie W (Inactive) made changes -
      Project ABI [ 10014 ] Good Will [ 10454 ]
      Key ABI-5659 GW-780
      Workflow Manufacturers ver 2.2 [ 159083 ] Pre-Owned Ver 2.5 [ 160024 ]
      Category Manufacturer Attending [ 10045 ]
      Times Scheduled 0
      Hire_or_Retail Retail [ 10251 ]
      Ellie W (Inactive) made changes -
      Attachment Quote.pdf [ 86564 ]
      Hide
      Ellie W (Inactive) added a comment -
      Looking at Dan's quote it seems that he has only quoted for one set but I need two sets for both bedrooms - I have emailed him about this, have not ordered these yet
      Show
      Ellie W (Inactive) added a comment - Looking at Dan's quote it seems that he has only quoted for one set but I need two sets for both bedrooms - I have emailed him about this, have not ordered these yet
      Hide
      Ellie W (Inactive) added a comment -
      Dan has replied to me - quoting for 8 tie backs which is too many this time! I have sent him an email to say I need 4 tiebacks altogether (2 sets) one for the master and one for the twin - awaiting response.
      Show
      Ellie W (Inactive) added a comment - Dan has replied to me - quoting for 8 tie backs which is too many this time! I have sent him an email to say I need 4 tiebacks altogether (2 sets) one for the master and one for the twin - awaiting response.
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Ellie is dealing with this one, so not action taken by me
      Show
      Lorraine Pryor (Inactive) added a comment - Ellie is dealing with this one, so not action taken by me
      Hide
      Ellie W (Inactive) added a comment -
      Correct quote provided for tie backs
      Show
      Ellie W (Inactive) added a comment - Correct quote provided for tie backs
      Ellie W (Inactive) made changes -
      Attachment Quote2.pdf [ 87129 ]
      Hide
      Ellie W (Inactive) added a comment -
      AS9221/5035 - Ordered with Dan @ ABI
      Requested that these are sent to park
      Show
      Ellie W (Inactive) added a comment - AS9221/5035 - Ordered with Dan @ ABI Requested that these are sent to park
      Ellie W (Inactive) made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Ellie W (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Ellie W (Inactive) made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Ellie W (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Ellie W (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Ellie W (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Ellie W (Inactive) made changes -
      Order No AS9221/5035
      Hide
      Ellie W (Inactive) added a comment -
      Hi Dan,

      Please can I order these with purchase order Number – AS9221/5035
      Please can I have these sent to park:

      C Williams,
      Ladram Bay,
      Otterton,
      Nr Budleigh Salterton
      Devon
      EX9 7BX

      Many Thanks

      Ellie
      Show
      Ellie W (Inactive) added a comment - Hi Dan, Please can I order these with purchase order Number – AS9221/5035 Please can I have these sent to park: C Williams, Ladram Bay, Otterton, Nr Budleigh Salterton Devon EX9 7BX Many Thanks Ellie
      Hide
      Ellie W (Inactive) added a comment -
      Order Confirmation Received
      Show
      Ellie W (Inactive) added a comment - Order Confirmation Received
      Ellie W (Inactive) made changes -
      Attachment S (12) - Order Confirmation.pdf [ 87192 ]
      made changes -
      Park_Address
      made changes -
      Park_Contact
      made changes -
      Park_Email
      made changes -
      Park_Key_Account true Yes
      made changes -
      Park_Address
      made changes -
      Park_Contact
      made changes -
      Park_Email
      made changes -
      Park_Key_Account Yes
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Spoken to Dan and this part was sent directly to the park, we need to charge the parts to the stock no
      Show
      Lorraine Pryor (Inactive) added a comment - Spoken to Dan and this part was sent directly to the park, we need to charge the parts to the stock no
      Lorraine Pryor (Inactive) made changes -
      Lorraine Pryor (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Parts in 01/May/15 3:16 PM
      Lorraine Pryor (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Lorraine Pryor (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Lorraine Pryor (Inactive) made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      I have also completed the order on sage.
      Show
      Lorraine Pryor (Inactive) added a comment - I have also completed the order on sage.
      made changes -
      Park_Email
      made changes -
      Park_Contact
      made changes -
      Park_Key_Account NoYes Yes
      made changes -
      Park_Key_Account NoYes Yes
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      2m 38s 1 temp 06/Mar/15 2:30 PM
      Submitted Submitted Acknowledged Acknowledged
      4d 21h 17m 1 temp 11/Mar/15 11:48 AM
      Acknowledged Acknowledged Rejected Rejected
      2m 25s 1 temp 11/Mar/15 11:50 AM
      Rejected Rejected Resolved Resolved
      21d 2h 18m 1 temp 01/Apr/15 3:08 PM
      Resolved Resolved Reopened Reopened
      2s 1 temp 01/Apr/15 3:08 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      4s 1 temp 01/Apr/15 3:08 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      4s 1 temp 01/Apr/15 3:08 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      3s 1 temp 01/Apr/15 3:09 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      56d 7m 1 Lorraine Pryor (Inactive) 27/May/15 3:16 PM
      Parts Recieved Parts Recieved Resolved Resolved
      2s 1 Lorraine Pryor (Inactive) 27/May/15 3:16 PM
      Resolved Resolved Complete Complete
      1s 1 Lorraine Pryor (Inactive) 27/May/15 3:17 PM
      Complete Complete Complete Complete
      3943d 4h 57m 2 13/Mar/26 7:14 PM
      Complete Complete Reopened Reopened
      2s 1 13/Mar/26 7:14 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      8s 2 13/Mar/26 7:14 PM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Parts in: