Details
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Type:
Fridges/Freezers (2 Weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Wood Farm Caravan Park
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Park_Code:WOOD02
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Park_Postcode:DT6 6BT
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Park_Contact:Mr & Mrs Brown
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Park_Email:reception@woodfarm.co.uk
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Park_Phone:01297560431 // Reception: 01297 560697
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Plot:5
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Order No:AS9232/5035
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Model:Summer Breeze
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Stock_Number:30608
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Serial:1721009
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Size:28x10
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Status Colour:
Awaiting Quote
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Part Number:13CKR0011.4
Activity
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Karen Watson (Inactive)
added a comment -
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PDI identified fault
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Karen Watson (Inactive)
added a comment - PDI identified fault
Email received from Daniel says he has double checked spec. for van (s/n. 1721009) and the fridge supplied was Silver, not white and asked us to double check the serial number of the van. Called park and left message on answermachine asking them to confirm the serial number of the van with the dented fridge door as ABI say fridge put into 1721009 was Silver (not white)
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Karen Watson (Inactive)
added a comment - - edited Email received from Daniel says he has double checked spec. for van (s/n. 1721009) and the fridge supplied was Silver, not white and asked us to double check the serial number of the van. Called park and left message on answermachine asking them to confirm the serial number of the van with the dented fridge door as ABI say fridge put into 1721009 was Silver (not white)
As advised in previous comment, fridge was not supplied with van therefore no claim!!! ABI did not advise us of this so email sent to Daniel advising that as the fridge was not supplied by ABI, would they consider offering us a credit note if we return the fridge door to them.
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Karen Watson (Inactive)
added a comment - As advised in previous comment, fridge was not supplied with van therefore no claim!!! ABI did not advise us of this so email sent to Daniel advising that as the fridge was not supplied by ABI, would they consider offering us a credit note if we return the fridge door to them.
ABI declined to accept back or issue credit note.
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Karen Watson (Inactive)
added a comment - ABI declined to accept back or issue credit note.
Silver fridge door now located in Aftersales stores
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Karen Watson (Inactive)
added a comment - Silver fridge door now located in Aftersales stores
Received invoice from ABI - adjusted stock and completed order on sage
Charged to stock number
Charged to stock number
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Ellie W (Inactive)
added a comment - Received invoice from ABI - adjusted stock and completed order on sage
Charged to stock number