Details
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Type:
Fridges/Freezers (2 Weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Wood Farm Caravan Park
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Park_Code:WOOD02
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Park_Postcode:DT6 6BT
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Park_Contact:Mr & Mrs Brown
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Park_Email:reception@woodfarm.co.uk
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Park_Phone:01297560431 // Reception: 01297 560697
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Plot:5
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Order No:AS9232/5035
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Model:Summer Breeze
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Stock_Number:30608
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Serial:1721009
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Size:28x10
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Status Colour:
Awaiting Quote
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Part Number:13CKR0011.4
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Key_Account | false | |
| Park_Contact | Mr & Mrs Brown | |
| Park_Postcode | DT6 6BT | |
| Park_Phone | 1297560431 | |
| Park_Code | WOOD02 | |
| Park_City | Charmouth | |
| Park_Address | Axminster Road |
| Attachment | Fridge.jpg [ 86140 ] | |
| Attachment | Fridge 2.jpg [ 86141 ] |
| Attachment | Submitted to ABI.jpg [ 86177 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Warranty claim rejected.jpg [ 86330 ] |
| Attachment | Appealed warranty claim rejection.jpg [ 86331 ] |
| Attachment | Appeal rejected.jpg [ 86381 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Attachment | Quote request to ABI 02.04.15.jpg [ 87212 ] |
| Attachment | Quote from ABI 11.04.15.jpg [ 87677 ] |
| Attachment | Order placed with ABI - 14.04.15.jpg [ 87926 ] |
| Parts ordered | 14/Apr/15 11:30 AM | |
| Order No | AS9232/5035 | |
| Part Number | 13CKR0011.4 |
| Attachment | ABI acknowledged order 14.04.15.jpg [ 87965 ] |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Email |
made changes -
| Park_Address2 |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Key_Account | No |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 07/May/15 11:18 AM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 13/May/15 |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Attachment | Woksheet GW-808.jpg [ 91930 ] |
| Attachment | Email to ABI.jpg [ 91931 ] |
| Attachment | Further email to ABI.jpg [ 91935 ] |
| Attachment | Email from ABI.jpg [ 93220 ] |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Attachment | Email to ABI.jpg [ 93878 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |