Details

    • Type: Fridges/Freezers (2 Weeks) Fridges/Freezers (2 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Wood Farm Caravan Park
    • Park_Code:
      WOOD02
    • Park_Postcode:
      DT6 6BT
    • Park_Contact:
      Mr & Mrs Brown
    • Park_Email:
      reception@woodfarm.co.uk
    • Park_Phone:
      01297560431 // Reception: 01297 560697
    • Plot:
      5
    • Order No:
      AS9232/5035
    • Model:
      Summer Breeze
    • Stock_Number:
      30608
    • Serial:
      1721009
    • Size:
      28x10
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Part Number:
      13CKR0011.4
    1. ABI acknowledged order 14.04.15.jpg
      260 kB
    2. Appealed warranty claim rejection.jpg
      202 kB
    3. Appeal rejected.jpg
      235 kB
    4. Email from ABI.jpg
      219 kB
    5. Email to ABI.jpg
      218 kB
    6. Email to ABI.jpg
      186 kB
    7. Fridge.jpg
      13 kB
    8. Fridge 2.jpg
      19 kB
    9. Further email to ABI.jpg
      218 kB
    10. Order placed with ABI - 14.04.15.jpg
      175 kB
    11. Quote from ABI 11.04.15.jpg
      260 kB
    12. Quote request to ABI 02.04.15.jpg
      152 kB
    13. Submitted to ABI.jpg
      186 kB
    14. Warranty claim rejected.jpg
      242 kB
    15. Woksheet GW-808.jpg
      649 kB

      Activity

      Karen Watson (Inactive) created issue -
      Karen Watson (Inactive) made changes -
      Field Original Value New Value
      Park_Key_Account false
      Park_Contact Mr & Mrs Brown
      Park_Postcode DT6 6BT
      Park_Phone 1297560431
      Park_Code WOOD02
      Park_City Charmouth
      Park_Address Axminster Road
      Karen Watson (Inactive) made changes -
      Attachment Fridge.jpg [ 86140 ]
      Attachment Fridge 2.jpg [ 86141 ]
      Karen Watson (Inactive) made changes -
      Attachment Submitted to ABI.jpg [ 86177 ]
      Karen Watson (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Karen Watson (Inactive) made changes -
      Attachment Warranty claim rejected.jpg [ 86330 ]
      Karen Watson (Inactive) made changes -
      Karen Watson (Inactive) made changes -
      Attachment Appeal rejected.jpg [ 86381 ]
      Karen Watson (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Karen Watson (Inactive) made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Karen Watson (Inactive) made changes -
      Attachment Quote request to ABI 02.04.15.jpg [ 87212 ]
      Karen Watson (Inactive) made changes -
      Attachment Quote from ABI 11.04.15.jpg [ 87677 ]
      Karen Watson (Inactive) made changes -
      Karen Watson (Inactive) made changes -
      Parts ordered 14/Apr/15 11:30 AM
      Order No AS9232/5035
      Part Number 13CKR0011.4
      Karen Watson (Inactive) made changes -
      Project ABI [ 10014 ] Good Will [ 10454 ]
      Key ABI-5741 GW-808
      Workflow Manufacturers ver 2.2 [ 159826 ] Pre-Owned Ver 2.5 [ 161139 ]
      Category Manufacturer Attending [ 10045 ]
      Times Scheduled 0
      Hire_or_Retail Hire_fleet [ 10250 ]
      Karen Watson (Inactive) made changes -
      made changes -
      Park_Key_Account false
      made changes -
      Park_Email
      made changes -
      Park_Address2
      made changes -
      Park_Key_Account No
      made changes -
      Park_Key_Account No
      Claire Folland made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Claire Folland made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Claire Folland made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Claire Folland made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Claire Folland made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Parts in 07/May/15 11:18 AM
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Work Scheduled 13/May/15
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Karen Watson (Inactive) made changes -
      Attachment Woksheet GW-808.jpg [ 91930 ]
      Karen Watson (Inactive) made changes -
      Attachment Email to ABI.jpg [ 91931 ]
      Karen Watson (Inactive) made changes -
      Attachment Further email to ABI.jpg [ 91935 ]
      Karen Watson (Inactive) made changes -
      Attachment Email from ABI.jpg [ 93220 ]
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Karen Watson (Inactive) made changes -
      Attachment Email to ABI.jpg [ 93878 ]
      Karen Watson (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Karen Watson (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Karen Watson (Inactive) made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Parts in:
            Parts ordered:
            Work Scheduled: