Details
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Type:
Bedroom Furniture (8 Weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Trewiston Farm Caravan Park
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Park_Code:TREW04
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Park_Postcode:PL27 6PX
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Park_Email:trewistonfarm@btinternet.com
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Park_Phone:01208863205
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Order No:AS9245/5035
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Model:Burgundy
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Stock_Number:30196
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Serial:016369h
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Size:35x12
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Status Colour:
Awaiting Quote
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Part Number:9831007
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Key_Account | false | |
| Park_Postcode | PL27 6PX | |
| Park_Phone | 1208863205 | |
| Park_Code | TREW04 | |
| Park_Address2 | St Minver | |
| Park_City | Wadebridge | |
| Park_Address | Trewiston Farm Caravan Park |
| Attachment | Bedside cabinet.jpg [ 85936 ] | |
| Attachment | Bedside cabinet2.jpg [ 85937 ] |
Hide
Karen Watson (Inactive)
added a comment -
Permalink
PDI identified fault
Show
Karen Watson (Inactive)
added a comment - PDI identified fault
SB to attend. Submitted to Swift and part ordered.
Show
Karen Watson (Inactive)
added a comment - SB to attend. Submitted to Swift and part ordered.
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
Swift have rejected this issue becuase the unit was dispatched in February. We will have to purchase this as goodwill
Show
Adrienne Barwell (Inactive)
added a comment - Swift have rejected this issue becuase the unit was dispatched in February. We will have to purchase this as goodwill
| Attachment | screenshot-1.jpg [ 87658 ] |
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key | SWIFT-7819 | GW-826 |
| Workflow | Manufacturers ver 2.2 [ 159770 ] | Pre-Owned Ver 2.5 [ 161242 ] |
| Category | SurfBay Attending [ 10042 ] | |
| Times Scheduled | 0 | |
| Hire_or_Retail | Retail [ 10251 ] |
| Serial | 16369h | 016369h |
Changed to GW and part ordered.
Show
Karen Watson (Inactive)
added a comment - Changed to GW and part ordered.
| Attachment | Part ordered.jpg [ 88203 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Parts ordered | 17/Apr/15 12:11 PM | |
| Order No | AS9245/5035 | |
| Part Number | 9831007 |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Contact |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Key_Account | No |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
This part is showing as being dispatched on the Swift system, I will issue a worksheet and see if Steve can locate the part and take it with him
Show
Adrienne Barwell (Inactive)
added a comment - This part is showing as being dispatched on the Swift system, I will issue a worksheet and see if Steve can locate the part and take it with him
| Attachment | screenshot-2.jpg [ 94720 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
worksheet issued
Show
Adrienne Barwell (Inactive)
added a comment - worksheet issued
This issue is over 8 weeks old
Show
Adrienne Barwell (Inactive)
added a comment - This issue is over 8 weeks old
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
Scheduled 22.6.15
Show
Adrienne Barwell (Inactive)
added a comment - Scheduled 22.6.15
| Work Scheduled | 22/Jun/15 |
| Attachment | screenshot-3.jpg [ 94721 ] |
Completed worksheet received. Steve has examined cabinet, he managed to remove the mark and advised no replacement now required.
Show
Karen Watson (Inactive)
added a comment - Completed worksheet received. Steve has examined cabinet, he managed to remove the mark and advised no replacement now required.
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | Worksheet GW-826.jpg [ 95435 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
Received invoice from Swift adjusted stock and completed order on Sage
Show
Ellie W (Inactive)
added a comment - Received invoice from Swift adjusted stock and completed order on Sage
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
17m 7s | 1 | Karen Watson (Inactive) | 24/Mar/15 10:35 AM | |||||
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16d 21h 28m | 1 | Adrienne Barwell (Inactive) | 10/Apr/15 9:04 AM | |||||
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2s | 1 | Adrienne Barwell (Inactive) | 10/Apr/15 9:04 AM | |||||
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7d 3h 5m | 1 | Karen Watson (Inactive) | 17/Apr/15 12:09 PM | |||||
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4s | 1 | Karen Watson (Inactive) | 17/Apr/15 12:09 PM | |||||
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3s | 1 | Karen Watson (Inactive) | 17/Apr/15 12:09 PM | |||||
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1s | 1 | Karen Watson (Inactive) | 17/Apr/15 12:09 PM | |||||
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3s | 1 | Karen Watson (Inactive) | 17/Apr/15 12:09 PM | |||||
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63d 1h 59m | 1 | Adrienne Barwell (Inactive) | 19/Jun/15 2:09 PM | |||||
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3s | 1 | Adrienne Barwell (Inactive) | 19/Jun/15 2:09 PM | |||||
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19s | 1 | Adrienne Barwell (Inactive) | 19/Jun/15 2:09 PM | |||||
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7d 19h 57m | 1 | Karen Watson (Inactive) | 27/Jun/15 10:06 AM | |||||
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17s | 1 | Karen Watson (Inactive) | 27/Jun/15 10:06 AM | |||||
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3828d 21h 57m | 1 | 20/Dec/25 7:04 AM | ||||||
|
47s | 1 | 20/Dec/25 7:05 AM | ||||||
|
2h 53m | 2 | 20/Dec/25 9:58 AM |
