Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Headland Caravan & Camping Park
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Park_Code:HEAD01
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Park_Postcode:PL34 0DE
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Park_Contact:Max Francis
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Park_Phone:01840 770239
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Plot:6
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Model:Loire
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Stock_Number:30778
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Serial:018386h
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Size:32x10
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Status Colour:
Awaiting Quote
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Part Number:1715974
Description
Engineer assessed that damaged likely to have occurred prior to fitment.
Issue Links
- Same Van
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SWIFT-7788
Crack (2.5 inches) in the top of external kitchen window moulding
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- Complete
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Key_Account | false | |
| Park_Contact | Max & Sheila Francis | |
| Park_Postcode | PL34 0DE | |
| Park_Phone | 01840 770239 | |
| Park_Code | HEAD01 | |
| Park_Address2 | Atlantic Road | |
| Park_City | Tintagel | |
| Park_Address | Headland Caravan & Camping Park |
| Description | Engineer assessed that damaged likely to have occurred prior fitment. | Engineer assessed that damaged likely to have occurred prior to fitment. |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Attachment | Swift referred to their supplier.jpg [ 88224 ] |
| Serial | 18386h | 018386h |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Email from Swift 15.04.15.jpg [ 88435 ] |
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key | SWIFT-7853 | GW-838 |
| Workflow | Manufacturers ver 2.2 [ 160007 ] | Pre-Owned Ver 2.5 [ 161488 ] |
| Status | Acknowledged [ 10005 ] | Awaiting Quote [ 10006 ] |
| Category | Manufacturer Attending [ 10045 ] | |
| Times Scheduled | 0 | |
| Hire_or_Retail | Hire_fleet [ 10250 ] |
| Size | 32x10 | |
| Model | Loire |
| Attachment | Part ordered 22.04.15.jpg [ 88483 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Parts Expected | 22/Apr/15 | |
| Part Number | 1715974 |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | No |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 21/May/15 10:22 AM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Attachment | Duplicate worksheet issued.jpg [ 93977 ] |
| Link |
This issue Same Van |
| Times Scheduled | 1 | 2 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 30/Jun/15 | |
| Plot |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | no | No |
| Attachment | Worksheet GW-838.jpg [ 95842 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |