[GW-881] PDI reports light shade missing in the twin bedroom - Surfbay Customer Care

Details

Type: Lampshades/lights (2 weeks)
Status: Awaiting Quote
Priority: Over 8 Weeks
Resolution: Unresolved
Labels:
None

Park_Company:

South Bay Holiday Park
Park_Code:
SOUT10
Park_Postcode:
TQ5 9QW
Park_Contact:
James Adkins
Park_Email:
southbay-sales@jfhols.co.uk
Park_Phone:
01803853004
Plot:
..
ID Number:
SBH004322 sbh003260
Order No:
AS9301/5035
Model:
Soleil
Stock_Number:
30310
Serial:
16539h
Size:
35x12
Status Colour:
Awaiting Quote

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Attachments

CCF17062015_00001.jpg

620 kB

17/Jun/15 9:46 AM

Activity

Ascending order - Click to sort in descending order

Ellie W (Inactive) created issue - 01/Apr/15 10:27 AM

Ellie W (Inactive) made changes - 01/Apr/15 10:27 AM

Field	Original Value	New Value
Issue Type	Bedroom Furniture (8 Weeks) [ 34 ]	Lampshades/lights (2 weeks) [ 9 ]

Ellie W (Inactive) made changes - 01/Apr/15 10:27 AM

Due Date

27/May/15

15/Apr/15

Ellie W (Inactive) made changes - 01/Apr/15 11:04 AM

ID Number

SBH004332

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Ellie W (Inactive) added a comment - 01/Apr/15 11:05 AM

Submitted into Swift

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Ellie W (Inactive) added a comment - 01/Apr/15 11:05 AM Submitted into Swift

Ellie W (Inactive) made changes - 01/Apr/15 11:05 AM

Status

Open [ 1 ]

Submitted [ 10001 ]

Ellie W (Inactive) made changes - 01/Apr/15 12:06 PM

ID Number

SBH004332

SBH004322

Adrienne Barwell (Inactive) made changes - 10/Apr/15 12:26 PM

Assignee

Ellie W [ temp ]

Claire Folland [ claire ]

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Adrienne Barwell (Inactive) added a comment - 10/Apr/15 12:28 PM

This issue has been rejected by Swift

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Adrienne Barwell (Inactive) added a comment - 10/Apr/15 12:28 PM This issue has been rejected by Swift

Adrienne Barwell (Inactive) made changes - 10/Apr/15 12:28 PM

Status

Submitted [ 10001 ]

Acknowledged [ 10005 ]

Adrienne Barwell (Inactive) made changes - 10/Apr/15 12:29 PM

Status

Acknowledged [ 10005 ]

Rejected [ 10002 ]

made changes - 29/Apr/15 3:22 PM

Park_Address2

made changes - 29/Apr/15 3:22 PM

Park_Email

made changes - 29/Apr/15 3:26 PM

Park_Key_Account

true

Yes

made changes - 29/Apr/15 3:53 PM

Park_Address2

made changes - 29/Apr/15 3:53 PM

Park_Email

made changes - 29/Apr/15 3:58 PM

Park_Key_Account

Yes

Claire Folland made changes - 06/May/15 9:50 AM

Project	Swift [ 10018 ]	Good Will [ 10454 ]
Key	SWIFT-7874	GW-881
Workflow	Manufacturers ver 2.2 [ 160211 ]	Pre-Owned Ver 2.5 [ 162107 ]
Category	Manufacturer Attending [ 10045 ]
Times Scheduled	0
Hire_or_Retail	Retail [ 10251 ]

Claire Folland made changes - 06/May/15 10:02 AM

Status	Rejected [ 10002 ]	Resolved [ 5 ]
Resolution		Completed [ 1 ]

Claire Folland made changes - 06/May/15 10:02 AM

Resolution	Completed [ 1 ]
Status	Resolved [ 5 ]	Reopened [ 4 ]

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Claire Folland added a comment - 06/May/15 10:02 AM

checked this van was an ex demo, ordered light

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Claire Folland added a comment - 06/May/15 10:02 AM checked this van was an ex demo, ordered light

Claire Folland made changes - 13/May/15 10:34 AM

ID Number

SBH004322

SBH004322 sbh003260

Claire Folland made changes - 13/May/15 10:34 AM

Order No

AS9301/5035

Claire Folland made changes - 13/May/15 10:34 AM

Status

Reopened [ 4 ]

Awaiting Quote [ 10006 ]

Claire Folland made changes - 13/May/15 10:34 AM

Status

Awaiting Quote [ 10006 ]

Quotation supplied [ 10007 ]

Claire Folland made changes - 13/May/15 10:34 AM

Status

Quotation supplied [ 10007 ]

Quotation accepted [ 10008 ]

Claire Folland made changes - 13/May/15 10:34 AM

Status

Quotation accepted [ 10008 ]

Parts ordered [ 3 ]

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Claire Folland added a comment - 13/May/15 10:34 AM

Light on order

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Claire Folland added a comment - 13/May/15 10:34 AM Light on order

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Claire Folland added a comment - 20/May/15 3:03 PM

light is now showing in stock at Swift

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Claire Folland added a comment - 20/May/15 3:03 PM light is now showing in stock at Swift

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Claire Folland added a comment - 27/May/15 4:55 PM

this has not been dispatched yet

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Claire Folland added a comment - 27/May/15 4:55 PM this has not been dispatched yet

made changes - 29/May/15 9:24 AM

Park_Email

made changes - 29/May/15 9:24 AM

Park_Key_Account

yes

Yes

made changes - 29/May/15 9:24 AM

Park_Email

made changes - 29/May/15 9:24 AM

Park_Key_Account

yes

Yes

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Claire Folland added a comment - 04/Jun/15 2:52 PM

this is showing as dispatched, should be on this weeks delivery

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Claire Folland added a comment - 04/Jun/15 2:52 PM this is showing as dispatched, should be on this weeks delivery

Adrienne Barwell (Inactive) made changes - 08/Jun/15 11:18 AM

Priority

Normal [ 21 ]

Over 8 Weeks [ 25 ]

Claire Folland made changes - 08/Jun/15 1:39 PM

Status	Parts ordered [ 3 ]	Parts Recieved [ 10003 ]
Plot
Parts in		08/Jun/15 1:39 PM

Claire Folland made changes - 08/Jun/15 1:39 PM

Status

Parts Recieved [ 10003 ]

Worksheet Issued [ 10004 ]

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Claire Folland added a comment - 08/Jun/15 1:40 PM

lightshade in stock, issued worksheet as there are other items on this van

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Claire Folland added a comment - 08/Jun/15 1:40 PM lightshade in stock, issued worksheet as there are other items on this van

Claire Folland made changes - 17/Jun/15 9:46 AM

Attachment

CCF17062015_00001.jpg [ 94309 ]

Claire Folland made changes - 17/Jun/15 9:46 AM

Times Scheduled		1
Status	Worksheet Issued [ 10004 ]	Engineer Scheduled [ 10000 ]

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Claire Folland added a comment - 17/Jun/15 9:46 AM

complete by Keith 11-6-15

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Claire Folland added a comment - 17/Jun/15 9:46 AM complete by Keith 11-6-15

Claire Folland made changes - 17/Jun/15 9:46 AM

Status	Engineer Scheduled [ 10000 ]	Resolved [ 5 ]
Resolution		Completed [ 1 ]

Claire Folland made changes - 17/Jun/15 9:46 AM

Status

Resolved [ 5 ]

Complete [ 6 ]

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Ellie W (Inactive) added a comment - 09/Jul/15 2:06 PM

Charged to Stock Number

Show

Ellie W (Inactive) added a comment - 09/Jul/15 2:06 PM Charged to Stock Number

made changes - 14/Jul/15 4:00 PM

Park_Email

made changes - 14/Jul/15 4:00 PM

Park_Key_Account

NoYes

Yes

made changes - 09/Sep/15 1:35 PM

Park_Email

made changes - 20/Dec/25 7:03 AM

Resolution	Completed [ 1 ]
Status	Complete [ 6 ]	Reopened [ 4 ]

made changes - 20/Dec/25 10:03 AM

Status

Reopened [ 4 ]

Awaiting Quote [ 10006 ]

Transition

Time In Source Status

Execution Times

Last Executer

Last Execution Date

Open

Submitted

37m 55s

1

temp

01/Apr/15 11:05 AM

Submitted

Acknowledged

9d 1h 23m

1

Adrienne Barwell (Inactive)

10/Apr/15 12:28 PM

Acknowledged

Rejected

38s

1

Adrienne Barwell (Inactive)

10/Apr/15 12:29 PM

Rejected

Resolved

25d 21h 32m

1

Claire Folland

06/May/15 10:02 AM

Resolved

Reopened

1s

1

Claire Folland

06/May/15 10:02 AM

Awaiting Quote

Quotation supplied

2s

1

Claire Folland

13/May/15 10:34 AM

Quotation supplied

Quotation accepted

1s

1

Claire Folland

13/May/15 10:34 AM

Quotation accepted

Parts ordered

2s

1

Claire Folland

13/May/15 10:34 AM

Parts ordered

Parts Recieved

26d 3h 4m

1

Claire Folland

08/Jun/15 1:39 PM

Parts Recieved

Worksheet Issued

4s

1

Claire Folland

08/Jun/15 1:39 PM

Worksheet Issued

Engineer Scheduled

8d 20h 6m

1

Claire Folland

17/Jun/15 9:46 AM

Engineer Scheduled

Resolved

19s

1

Claire Folland

17/Jun/15 9:46 AM

Resolved

Complete

1s

1

Claire Folland

17/Jun/15 9:46 AM

Complete

Reopened

3838d 22h 17m

1

20/Dec/25 7:03 AM

Reopened

Awaiting Quote

7d 3h 31m

2

20/Dec/25 10:03 AM

People

Assignee:

Claire Folland

Reporter:

Ellie W (Inactive)

Participants:

Adrienne Barwell, Claire Folland, Ellie W

Watchers:

0 Start watching this issue

Dates

Due:

15/Apr/15

Created:

01/Apr/15 10:27 AM

Updated:

20/Dec/25 10:03 AM

Parts in:

08/Jun/15 1:39 PM