Details
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Type:
Missing items (4 weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Highlands End Caravan Park Ltd
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Park_Code:HIGH03
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Park_Postcode:DT6 6AR
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Park_Contact:m cox
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Park_Email:Sales@wdlh.co.uk
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Park_Phone:01308 422139
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Plot:not sited
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ID Number:099225
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Order No:AS9290/5035
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Model:Oakley
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Stock_Number:30727
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Serial:1730905
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Size:36x12
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Status Colour:
Awaiting Quote
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Key_Account | true | |
| Park_Contact | m cox | |
| Park_Postcode | DT6 6AR | |
| Park_Phone | 01308 422139 | |
| Park_Code | HIGH03 | |
| Park_Address2 | Eype | |
| Park_City | Bridport | |
| Park_Address | Highlands End Farm |
| Attachment | CCF08042015_00000.jpg [ 87504 ] | |
| Attachment | CCF08042015_00001.jpg [ 87505 ] | |
| Attachment | CCF08042015_00002.jpg [ 87506 ] | |
| Attachment | CCF08042015_00003.jpg [ 87507 ] |
| Attachment | 8.4.15.jpg [ 87508 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Hide
Claire Folland
added a comment -
Permalink
submitted claim into ABI
Show
Claire Folland
added a comment - submitted claim into ABI
| Attachment | 14.4.15.jpg [ 87905 ] |
| Attachment | 14.4.15.jpg [ 87906 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
ABI have rejected claim, not reported within the time scale
Show
Claire Folland
added a comment - ABI have rejected claim, not reported within the time scale
made changes -
| Park_Email |
made changes -
| Park_Key_Account | true | 2 |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | Yes |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
ordered 2 tie backs with ABI
Show
Claire Folland
added a comment - ordered 2 tie backs with ABI
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Order No | AS9290/5035 |
| Attachment | screenshot-1.jpg [ 90228 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
these are now on order with ABI
Show
Claire Folland
added a comment - these are now on order with ABI
| ID Number | 099225 |
| Attachment | screenshot-2.jpg [ 90734 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
on order
Show
Claire Folland
added a comment - on order
still on order
Show
Claire Folland
added a comment - still on order
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
Val from the park has contacted me to say that the customer had come into the office asking about these tie backs - I will send Dan and email to ask when these are likely to arrive
Show
Ellie W (Inactive)
added a comment - Val from the park has contacted me to say that the customer had come into the office asking about these tie backs - I will send Dan and email to ask when these are likely to arrive
| Attachment | 15.6.15.jpg [ 94030 ] |
Emailed Dan from ABI and chased this up and updated the park
Show
Ellie W (Inactive)
added a comment - - edited Emailed Dan from ABI and chased this up and updated the park
emailed Dan asking for an update
Show
Claire Folland
added a comment - emailed Dan asking for an update
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
Part received and posted on to park. Claire to let park know on it's way.
Show
Karen Watson (Inactive)
added a comment - - edited Part received and posted on to park. Claire to let park know on it's way.
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Email |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4m | 1 | Claire Folland | 08/Apr/15 10:53 AM | |||||
|
5d 23h 55m | 1 | Claire Folland | 14/Apr/15 10:48 AM | |||||
|
3s | 1 | Claire Folland | 14/Apr/15 10:48 AM | |||||
|
21d 23h 19m | 1 | Claire Folland | 06/May/15 10:08 AM | |||||
|
30s | 1 | Claire Folland | 06/May/15 10:08 AM | |||||
|
3s | 1 | Claire Folland | 08/May/15 11:42 AM | |||||
|
1s | 1 | Claire Folland | 08/May/15 11:42 AM | |||||
|
5d 3h 14m | 1 | Claire Folland | 13/May/15 2:56 PM | |||||
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36d 18h 6m | 1 | Karen Watson (Inactive) | 19/Jun/15 9:03 AM | |||||
|
11m 5s | 1 | Karen Watson (Inactive) | 19/Jun/15 9:14 AM | |||||
|
2s | 1 | Karen Watson (Inactive) | 19/Jun/15 9:14 AM | |||||
|
3920d 10h 36m | 1 | 13/Mar/26 6:50 PM | ||||||
|
1 | 13/Mar/26 6:50 PM | |||||||
|
2d 1h 33m | 2 | 13/Mar/26 6:50 PM |
