Details
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Type:
Agreed Date/ End of season
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Southfield Caravan Park
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Park_Code:SOUT04
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Park_Postcode:TA8 2RL
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Park_Contact:Mrs Hicks
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Park_Email:Office@southfield-farm.co.uk
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Park_Phone:01278751233
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Plot:g9
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ID Number:SBH010251
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Model:biarritz
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Stock_Number:34330
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Serial:028642H
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Size:38 x12
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Status Colour:
Awaiting Quote
Activity
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Heather Barbieri (Inactive)
added a comment -
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Steve attended but the parts were never ordered
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Heather Barbieri (Inactive)
added a comment - Steve attended but the parts were never ordered
I have ordered the hinges as good will
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Heather Barbieri (Inactive)
added a comment - I have ordered the hinges as good will
parts received worksheet issued and placed on the rack
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Heather Barbieri (Inactive)
added a comment - parts received worksheet issued and placed on the rack
Wrong parts need to be 12 inch hinges I have raised a PER
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Heather Barbieri (Inactive)
added a comment - Wrong parts need to be 12 inch hinges I have raised a PER
I will ask Duncan to order this
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Heather Barbieri (Inactive)
added a comment - I will ask Duncan to order this
Duncan sent PER to Swift for part number
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Claire Folland
added a comment - Duncan sent PER to Swift for part number
this lady emailed chasing this, Heather was dealing with it but it never got completed, i have found hinges in stock which have the same part number as what swift have provided, steve will call in on wed to have a look
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Claire Folland
added a comment - this lady emailed chasing this, Heather was dealing with it but it never got completed, i have found hinges in stock which have the same part number as what swift have provided, steve will call in on wed to have a look
Thanks Claire,
We are not down the caravan until Friday, but ok to call as the site office holds a key.
It’s the large living room window and they have previously called with the wrong hinges on many occasions, and said they will order the correct ones but it’s never happened.
Hope this can finally get sorted.
Regards
Joy
We are not down the caravan until Friday, but ok to call as the site office holds a key.
It’s the large living room window and they have previously called with the wrong hinges on many occasions, and said they will order the correct ones but it’s never happened.
Hope this can finally get sorted.
Regards
Joy
Show
Claire Folland
added a comment - Thanks Claire,
We are not down the caravan until Friday, but ok to call as the site office holds a key.
It’s the large living room window and they have previously called with the wrong hinges on many occasions, and said they will order the correct ones but it’s never happened.
Hope this can finally get sorted.
Regards
Joy
Chassis No: 028642H
Your Enquiry: Parts Enquiry: Please can you supply the part number for the window hinges for this window: 1723037 WINDOW LOUNGE 632X1175 CLR DG WHITE 4Mm Hybrid Box C/W Cnpy,Atrve,Clps Fitted With Air Filled Thermaglas 2018 Spec
Our Response: Please check photo before ordering. 9832018 HINGES FOR EXTERIOR DOOR Quantity: 1
Your Enquiry: Parts Enquiry: Please can you supply the part number for the window hinges for this window: 1723037 WINDOW LOUNGE 632X1175 CLR DG WHITE 4Mm Hybrid Box C/W Cnpy,Atrve,Clps Fitted With Air Filled Thermaglas 2018 Spec
Our Response: Please check photo before ordering. 9832018 HINGES FOR EXTERIOR DOOR Quantity: 1
Show
Claire Folland
added a comment - Chassis No: 028642H
Your Enquiry: Parts Enquiry: Please can you supply the part number for the window hinges for this window: 1723037 WINDOW LOUNGE 632X1175 CLR DG WHITE 4Mm Hybrid Box C/W Cnpy,Atrve,Clps Fitted With Air Filled Thermaglas 2018 Spec
Our Response: Please check photo before ordering. 9832018 HINGES FOR EXTERIOR DOOR Quantity: 1
steve has advised we require 2 x 12 inch scissor hinges, ordered with swift, updated customer
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Claire Folland
added a comment - steve has advised we require 2 x 12 inch scissor hinges, ordered with swift, updated customer
As soon as these arrive we need to schedule this in asap, customer has been waiting a long time
Show
Claire Folland
added a comment - As soon as these arrive we need to schedule this in asap, customer has been waiting a long time
Swift have sent a door hinge not a window hinge, steve is going to find some in stock, issued worksheet
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Claire Folland
added a comment - Swift have sent a door hinge not a window hinge, steve is going to find some in stock, issued worksheet
Completed by SW 24-10-25
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Duncan Thomson
added a comment - Completed by SW 24-10-25
Replacement part received, can be used as stock. Labelled.
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James Eginton
added a comment - Replacement part received, can be used as stock. Labelled.