Good Will
  1. Good Will
  2. GW-9904

Exterior damage park advised this was done at factory

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Orchard Caravan Park
        • Park_Code:
          ORCH07
        • Park_Postcode:
          PO41 0TS
        • Park_Email:
          karen@orchards-holiday-park.co.uk
        • Park_Phone:
          01983 531350
        • Plot:
          24
        • ID Number:
          SBH014272
        • Model:
          LOIRE
        • Stock_Number:
          40510
        • Serial:
          042591H
        • Size:
          38 x 12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        1. PDF File
          QUOT-3728.pdf
          209 kB
          Duncan Thomson
        1. 1.jpg
          859 kB
        2. 2.jpg
          640 kB
        3. 3.jpg
          500 kB
        4. Quote sent.png
          196 kB
        5. screenshot-1.png
          146 kB
        6. screenshot-2.png
          264 kB
        7. screenshot-3.png
          253 kB
        8. screenshot-4.png
          296 kB
        9. screenshot-5.png
          116 kB

          Issue Links

          Customer Problem with

          Exterior Panels (8 Weeks) - Exterior Panels QUOT-3727 Transport Damage

          • Normal - Normal Priority
          • Assessment Sheet Issued

            Activity

            Ascending order - Click to sort in descending order
            Heather Barbieri (Inactive) created issue -
            Heather Barbieri (Inactive) made changes -
            Field Original Value New Value
            Park_Postcode PO41 0TS
            Park_Email karen@orchards-holiday-park.co.uk
            Park_Phone 01983 531350
            Park_Code ORCH07
            Park_Key_Account No
            Park_Address2 Main Road
            Park_City Newbridge
            Park_Address Orchard Caravan Park
            Heather Barbieri (Inactive) made changes -
            Attachment 1.jpg [ 352676 ]
            Attachment 2.jpg [ 352677 ]
            Attachment 3.jpg [ 352678 ]
            Heather Barbieri (Inactive) made changes -
            Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
            Assignee Heather Barbieri [ heather ] Charleen Sibley [ charleen sibley ]
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-1.png [ 352685 ]
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-2.png [ 352686 ]
            Duncan Thomson made changes -
            Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
            Duncan Thomson made changes -
            Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
            Assignee Duncan Thomson [ duncan ] Heather Barbieri [ heather ]
            Plot
            Duncan Thomson made changes -
            Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
            Duncan Thomson made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Manufacturer Swift
            Duncan Thomson made changes -
            Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            2 engineers 1 day plus travel inc ferry
            Show
            Duncan Thomson added a comment - 2 engineers 1 day plus travel inc ferry
            Duncan Thomson made changes -
            Attachment QUOT-3728.pdf [ 354894 ]
            Duncan Thomson made changes -
            Assignee Heather Barbieri [ heather ] Duncan Thomson [ duncan ]
            Duncan Thomson made changes -
            Link This issue Customer Problem with QUOT-3727 [ QUOT-3727 ]
            Duncan Thomson made changes -
            Attachment Quote sent.png [ 354897 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            quote sent to park along with 3727
            Show
            Duncan Thomson added a comment - quote sent to park along with 3727
            Heather Barbieri (Inactive) made changes -
            Summary Transport damage to be charged to transport company Transport damage park advised this was done at factory
            Heather Barbieri (Inactive) made changes -
            Plot 25 24
            Heather Barbieri (Inactive) made changes -
            Summary Transport damage park advised this was done at factory Exterior damage park advised this was done at factory
            Heather Barbieri (Inactive) made changes -
            Project Quotes [ 10020 ] Swift [ 10018 ]
            Key QUOT-3728 SWIFT-31397
            Workflow Quotes ver 3.1 [ 247896 ] Manufacturers ver 2.2 [ 248615 ]
            Status Waiting for Customer [ 10350 ] Open [ 1 ]
            Quote outcome None [ 12253 ]
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-3.png [ 355071 ]
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            submitted to swift park state it was done at factory
            Show
            Heather Barbieri (Inactive) added a comment - submitted to swift park state it was done at factory
            Heather Barbieri (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            ID Number SBH014272
            Heather Barbieri (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            rejected not on paperwork when left factory
            Show
            Heather Barbieri (Inactive) added a comment - rejected not on paperwork when left factory
            Heather Barbieri (Inactive) made changes -
            Status Acknowledged [ 10005 ] Rejected [ 10002 ]
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            Matt has asked me to send the corner capping direct to the park as Good will
            Show
            Heather Barbieri (Inactive) added a comment - Matt has asked me to send the corner capping direct to the park as Good will
            Heather Barbieri (Inactive) made changes -
            Status Rejected [ 10002 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Heather Barbieri (Inactive) made changes -
            Project Swift [ 10018 ] Good Will [ 10454 ]
            Key SWIFT-31397 GW-9904
            Workflow Manufacturers ver 2.2 [ 248615 ] Pre-Owned Ver 2.5 [ 249143 ]
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-4.png [ 357146 ]
            Heather Barbieri (Inactive) made changes -
            Resolution Completed [ 1 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-5.png [ 357147 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Assessment Sheet Issued Assessment Sheet Issued
            		1h 13m 1 Heather Barbieri (Inactive) 29/Mar/23 12:52 PM
            Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
            		28d 5h 8m 1 Duncan Thomson 26/Apr/23 6:00 PM
            Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
            		4s 1 Duncan Thomson 26/Apr/23 6:00 PM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		27s 1 Duncan Thomson 26/Apr/23 6:01 PM
            Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
            		1s 1 Duncan Thomson 26/Apr/23 6:01 PM
            Waiting for Customer Waiting for Customer Open Open
            		1d 15h 34m 1 Heather Barbieri (Inactive) 28/Apr/23 9:35 AM
            Open Open Submitted Submitted
            		3m 44s 1 Heather Barbieri (Inactive) 28/Apr/23 9:39 AM
            Submitted Submitted Acknowledged Acknowledged
            		20d 4h 16m 1 Heather Barbieri (Inactive) 18/May/23 1:55 PM
            Acknowledged Acknowledged Rejected Rejected
            		28s 1 Heather Barbieri (Inactive) 18/May/23 1:55 PM
            Rejected Rejected Resolved Resolved
            		1d 1h 47m 1 Heather Barbieri (Inactive) 19/May/23 3:43 PM
            Resolved Resolved Reopened Reopened
            		30m 42s 1 Heather Barbieri (Inactive) 19/May/23 4:14 PM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		735d 16h 39m 1 24/May/25 8:53 AM

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                Dates

                • Created:
                  Updated: