Details
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Type:
Bedroom Furniture (8 Weeks)
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Status: Awaiting Quote
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Priority:
Over 6 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Not defined
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Plot:181
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ID Number:093948
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Order No:AS8641/5035
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Model:sunningdale
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Stock_Number:29051
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Serial:1630632
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Size:38x12
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Status Colour:
Awaiting Quote
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Engineer:Mike Westlake
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Park:Home Farm
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Postcode:TA9 4HD
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - plastic trim on the shower room left popped out | lhs door of the wardrobe has a scratch on it |
| Issue Type | Wallboards/Ceiling Boards (8 Weeks) [ 6 ] | Bedroom Furniture (8 Weeks) [ 34 ] |
| Attachment | 11.3.14.jpg [ 56809 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
Hide
Adrienne Barwell (Inactive)
added a comment -
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This has been rejected by ABI van was dispatched 29.9.13
Show
Adrienne Barwell (Inactive)
added a comment - This has been rejected by ABI van was dispatched 29.9.13
| Attachment | 13.3.14 rejection.jpg [ 57025 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
I will ask Steve to try and touch this in, if this fails we will order the part
Show
Adrienne Barwell (Inactive)
added a comment - - edited I will ask Steve to try and touch this in, if this fails we will order the part
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 14/Mar/14 |
worksheet issued
Show
Adrienne Barwell (Inactive)
added a comment - worksheet issued
| Attachment | CCF17032014_00011.jpg [ 57286 ] |
Steve advises that he cannot touch this in as the customer wants new. l/h out of 4 in the main bedroom
Show
Adrienne Barwell (Inactive)
added a comment - Steve advises that he cannot touch this in as the customer wants new. l/h out of 4 in the main bedroom
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Attachment | 1630632.pdf [ 57308 ] |
I have discussed this with Gavin and he would like to speak to Tim about this before I order the parts
Show
Adrienne Barwell (Inactive)
added a comment - I have discussed this with Gavin and he would like to speak to Tim about this before I order the parts
| Attachment | 18.3.14 e-mail to Gav.jpg [ 57312 ] |
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
I have heard nothing further so I am ordering the part
Show
Adrienne Barwell (Inactive)
added a comment - I have heard nothing further so I am ordering the part
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Order No | AS8641/5035 |
| Attachment | screenshot-1.jpg [ 59973 ] |
| ID Number | 093948 |
| Attachment | screenshot-2.jpg [ 64974 ] |
Have chased ABI for an update
Show
Claire Folland
added a comment - Have chased ABI for an update
Dan has advised he is just waiting for the wardrobe door to be cut which will be today, as soon as it has been booked in with the warehouse he will arrange for it to be dispatched
Show
Claire Folland
added a comment - Dan has advised he is just waiting for the wardrobe door to be cut which will be today, as soon as it has been booked in with the warehouse he will arrange for it to be dispatched
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
parts have arrived, I will issue a worksheet for these to be delivered to Home Farm next week
Show
Adrienne Barwell (Inactive)
added a comment - parts have arrived, I will issue a worksheet for these to be delivered to Home Farm next week
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 23/Jul/14 4:04 PM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 14/Mar/14 | 24/Jul/14 |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 24/Jul/14 | 31/Jul/14 |
Work Completed 31.07.14
Show
Ellie W (Inactive)
added a comment - Work Completed 31.07.14
| Attachment | CCF04082014_00009.jpg [ 68592 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Pre-Owned Ver 2.0 [ 103967 ] | Pre-Owned Ver 2.5 [ 113916 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
9m 6s | 1 | Claire Folland | 11/Mar/14 11:26 AM | |||||
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1d 21h 39m | 1 | Adrienne Barwell (Inactive) | 13/Mar/14 9:05 AM | |||||
|
8s | 1 | Adrienne Barwell (Inactive) | 13/Mar/14 9:05 AM | |||||
|
40m 20s | 1 | Adrienne Barwell (Inactive) | 13/Mar/14 9:46 AM | |||||
|
8s | 2 | Adrienne Barwell (Inactive) | 18/Mar/14 9:55 AM | |||||
|
6s | 2 | Adrienne Barwell (Inactive) | 25/Apr/14 12:13 PM | |||||
|
3s | 2 | Adrienne Barwell (Inactive) | 25/Apr/14 12:13 PM | |||||
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19s | 2 | Adrienne Barwell (Inactive) | 25/Apr/14 12:14 PM | |||||
|
89d 2h 52m | 2 | Adrienne Barwell (Inactive) | 23/Jul/14 3:06 PM | |||||
|
1m 1s | 2 | Adrienne Barwell (Inactive) | 23/Jul/14 3:07 PM | |||||
|
36s | 2 | Adrienne Barwell (Inactive) | 23/Jul/14 3:08 PM | |||||
|
16d 19h 31m | 2 | temp | 04/Aug/14 10:42 AM | |||||
|
5s | 1 | temp | 04/Aug/14 10:42 AM | |||||
|
4117d 6h 23m | 1 | 11/Nov/25 4:06 PM | ||||||
|
38d 1h 29m | 3 | 11/Nov/25 4:06 PM |
