Details
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Type:
Bedroom Furniture (8 Weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Not defined
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Plot:C61
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Model:Moselle
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Stock_Number:29377
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Serial:14484h
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Size:38x12
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Status Colour:
Awaiting Quote
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Part Number:1713916
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Engineer:Keith Russell
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Park:Ladram Bay
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Postcode:EX9 7BX
Description
This issue was not picked up on the first PDI but the van was not sited when the first PDI was done.
I am sending Steve to see if he can rectify the issues picked up by the customer.
I am sending Steve to see if he can rectify the issues picked up by the customer.
Issue Links
- Same Van
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SWIFT-6362
Chip on shelf in the main bedroom wardrobe
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- Complete
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SWIFT-6939
Dining chair pads on the feet are different to the other three and therefore make a different noise when you move it
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- Complete
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SWIFT-6920
Mark of the side of the wardrobe touched in by Swift but it has made it worse
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- Complete
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SWIFT-6921
bathroom skirting damaged and needs to be replaced
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- Complete
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SWIFT-6940
Corner trim above the fire is damaged and needs replacement
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- Complete
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Description |
This issue was not picked up on the first PDI but the van was not sited when the first PDI was done. Steve tried to move this but squashed the pipes at the back, I will have to ask Swift to attend |
This issue was not picked up on the first PDI but the van was not sited when the first PDI was done. I am sending Steve to see if he can rectify the issues picked up by the customer. |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
Hide
Linda Trunkfield (Inactive)
added a comment -
Permalink
Adrienne has submitted this into swift see swift-6362
Show
Linda Trunkfield (Inactive)
added a comment - Adrienne has submitted this into swift see swift-6362
| Link |
This issue Same Van |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Link |
This issue Same Van |
| Link |
This issue Same Van |
| Link |
This issue Same Van |
| Link |
This issue Same Van |
| Link |
This issue Same Van |
| Link |
This issue Same Van |
| Workflow | Pre-Owned Ver 2.0 [ 104233 ] | Pre-Owned Ver 2.5 [ 113950 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 1m | 1 | Linda Trunkfield (Inactive) | 20/Mar/14 2:43 PM | |||||
|
6s | 1 | Linda Trunkfield (Inactive) | 20/Mar/14 2:43 PM | |||||
|
4s | 1 | Linda Trunkfield (Inactive) | 20/Mar/14 2:44 PM | |||||
|
13s | 1 | Linda Trunkfield (Inactive) | 20/Mar/14 2:44 PM | |||||
|
5s | 1 | Linda Trunkfield (Inactive) | 20/Mar/14 2:44 PM | |||||
|
12d 18h 26m | 1 | Linda Trunkfield (Inactive) | 02/Apr/14 10:11 AM | |||||
|
5s | 1 | Linda Trunkfield (Inactive) | 02/Apr/14 10:11 AM | |||||
|
3s | 1 | Linda Trunkfield (Inactive) | 02/Apr/14 10:11 AM | |||||
|
4241d 6h 51m | 1 | 11/Nov/25 4:02 PM | ||||||
|
7s | 1 | 11/Nov/25 4:03 PM | ||||||
|
16s | 1 | 11/Nov/25 4:03 PM |
