PDI_Missed_Items
  1. PDI_Missed_Items
  2. PDIM-26

The customer has advised that one of the drawers in the kitchen is not running properly

        Details

        • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Not defined
        • Plot:
          C61
        • Model:
          Moselle
        • Stock_Number:
          29377
        • Serial:
          14484h
        • Size:
          38x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Part Number:
          1713916
        • Engineer:
          Keith Russell
        • Park:
          Ladram Bay
        • Postcode:
          EX9 7BX

          Description

          This issue was not picked up on the first PDI but the van was not sited when the first PDI was done.

          I am sending Steve to see if he can rectify the issues picked up by the customer.

            Activity

            Ascending order - Click to sort in descending order
            Linda Trunkfield (Inactive) created issue -
            Linda Trunkfield (Inactive) made changes -
            Field Original Value New Value
            Issue Type Floor (8 Weeks) [ 24 ] Kitchen Cupboards (8 Weeks) [ 31 ]
            Linda Trunkfield (Inactive) made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Linda Trunkfield (Inactive) made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Linda Trunkfield (Inactive) made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Linda Trunkfield (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Linda Trunkfield (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Adrienne Barwell (Inactive) made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            comp by Steve
            Show
            Adrienne Barwell (Inactive) added a comment - comp by Steve
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Adrienne Barwell (Inactive) made changes -
            Attachment CCF25032014_00003.jpg [ 57668 ]
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Pre-Owned Ver 2.0 [ 104235 ] Pre-Owned Ver 2.5 [ 113941 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		59m 9s 1 Linda Trunkfield (Inactive) 20/Mar/14 2:44 PM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		2s 1 Linda Trunkfield (Inactive) 20/Mar/14 2:44 PM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		7s 1 Linda Trunkfield (Inactive) 20/Mar/14 2:44 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		10s 1 Linda Trunkfield (Inactive) 20/Mar/14 2:44 PM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		4s 1 Linda Trunkfield (Inactive) 20/Mar/14 2:44 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		4d 20h 49m 1 Adrienne Barwell (Inactive) 25/Mar/14 11:34 AM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		6s 1 Adrienne Barwell (Inactive) 25/Mar/14 11:34 AM
            Resolved Resolved Complete Complete
            		13s 1 Adrienne Barwell (Inactive) 25/Mar/14 11:34 AM
            Complete Complete Reopened Reopened
            		4249d 4h 28m 1 11/Nov/25 4:02 PM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		12s 1 11/Nov/25 4:03 PM

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                Dates

                • Due:
                  Created:
                  Updated: