Details

    • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Not defined
    • ID Number:
      sbh002992
    • Order No:
      AS8704/5035
    • Model:
      Adventurer
    • Stock_Number:
      29029
    • Serial:
      12882h
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Part Number:
      1707918
    • Engineer:
      Keith Russell
    • Park:
      Little Bodieve
    • Postcode:
      PL27 6EG
    1. 11.7.14.jpg
      115 kB
    2. 14.08.14.jpg
      166 kB
    3. CCF02092014_00022.jpg
      821 kB
    4. CCF07072014_00019.jpg
      628 kB
    5. CCF11062014_00000.jpg
      606 kB
    6. CCF11082014_00032.jpg
      730 kB
    7. CCF22072014_00000.jpg
      648 kB
    8. screenshot-1.jpg
      187 kB

      Activity

      Adrienne Barwell (Inactive) created issue -
      Hide
      Adrienne Barwell (Inactive) added a comment -
      This van was delivered over a year ago but we will do this as a gesture of goodwill
      Show
      Adrienne Barwell (Inactive) added a comment - This van was delivered over a year ago but we will do this as a gesture of goodwill
      Adrienne Barwell (Inactive) made changes -
      Field Original Value New Value
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Adrienne Barwell (Inactive) made changes -
      Summary Lounge mirror missing Mirror from the double bedroom cracked
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Parts Expected 09/Jun/14
      Parts ordered 02/Jun/14 3:44 PM
      Part Number 1707918
      Order No AS8704/5035
      Adrienne Barwell (Inactive) made changes -
      ID Number sbh002965
      Hide
      Adrienne Barwell (Inactive) added a comment -
      The mirror is in stock at Swift and will hopefully be delivered next week
      Show
      Adrienne Barwell (Inactive) added a comment - The mirror is in stock at Swift and will hopefully be delivered next week
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.jpg [ 63094 ]
      Claire Folland made changes -
      Attachment CCF11062014_00000.jpg [ 63966 ]
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Parts in 11/Jun/14 10:51 AM
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Hide
      Claire Folland added a comment -
      replacement mirror in stock, delivery note 73297
      Show
      Claire Folland added a comment - replacement mirror in stock, delivery note 73297
      Hide
      Adrienne Barwell (Inactive) added a comment -
      invoice received from Swift £9.49
      Show
      Adrienne Barwell (Inactive) added a comment - invoice received from Swift £9.49
      Maureen Hooper (Inactive) made changes -
      Assignee Adrienne Barwell [ adrienne ] Maureen Hooper [ maureenh ]
      Hide
      Ellie W (Inactive) added a comment -
      Wrong sized mirror ordered, should be 600x800
      Show
      Ellie W (Inactive) added a comment - Wrong sized mirror ordered, should be 600x800
      Ellie W (Inactive) made changes -
      Attachment CCF07072014_00019.jpg [ 65979 ]
      Claire Folland made changes -
      Attachment 11.7.14.jpg [ 66533 ]
      Claire Folland made changes -
      ID Number sbh002965 sbh002992
      Claire Folland made changes -
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Claire Folland made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Claire Folland made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Claire Folland made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Claire Folland made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Claire Folland added a comment -
      Ordered another mirror
      Show
      Claire Folland added a comment - Ordered another mirror
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Parts in 11/Jun/14 10:51 AM 23/Jul/14 10:51 AM
      Claire Folland made changes -
      Attachment CCF22072014_00000.jpg [ 67481 ]
      Hide
      Claire Folland added a comment -
      replacement mirror in stock delivery note 76471
      Show
      Claire Folland added a comment - replacement mirror in stock delivery note 76471
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Hide
      Ellie W (Inactive) added a comment -
      The van was occupied, need to call and check first but try again in approximately 1 month
      Show
      Ellie W (Inactive) added a comment - The van was occupied, need to call and check first but try again in approximately 1 month
      Ellie W (Inactive) made changes -
      Attachment CCF11082014_00032.jpg [ 69414 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      I have been passed the work sheet, info has already been put on jira.
      I'll issue a new work sheet for this job and put a note on it.
      Show
      Lorraine Pryor (Inactive) added a comment - I have been passed the work sheet, info has already been put on jira. I'll issue a new work sheet for this job and put a note on it.
      Lorraine Pryor (Inactive) made changes -
      Attachment 14.08.14.jpg [ 69808 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Hide
      Ellie W (Inactive) added a comment -
      Keith attended this again, the park have requested that the mirror is delivered to site and they can put it in the unit when it is empty
      Show
      Ellie W (Inactive) added a comment - Keith attended this again, the park have requested that the mirror is delivered to site and they can put it in the unit when it is empty
      Ellie W (Inactive) made changes -
      Attachment CCF02092014_00022.jpg [ 71208 ]
      Ellie W (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Pre-Owned Ver 2.0 [ 108072 ] Pre-Owned Ver 2.5 [ 113958 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      invoice received £16.41 mirror
      Show
      Adrienne Barwell (Inactive) added a comment - invoice received £16.41 mirror
      Adrienne Barwell (Inactive) made changes -
      Assignee Maureen Hooper [ maureenh ] Adrienne Barwell [ adrienne ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Resolved Resolved Reopened Reopened
      2s 1 Claire Folland 11/Jul/14 2:36 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      48s 2 Claire Folland 11/Jul/14 2:37 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      3s 2 Claire Folland 11/Jul/14 2:37 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      18m 7s 2 Claire Folland 11/Jul/14 2:37 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      20d 14h 21m 2 Claire Folland 23/Jul/14 9:52 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      47s 2 Claire Folland 23/Jul/14 9:53 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      67d 6h 45m 2 Adrienne Barwell (Inactive) 29/Aug/14 11:53 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      12s 2 Adrienne Barwell (Inactive) 29/Aug/14 11:53 AM
      Resolved Resolved Complete Complete
      3d 22h 51m 1 temp 02/Sep/14 10:44 AM
      Complete Complete Complete Complete
      4088d 6h 19m 1 11/Nov/25 4:04 PM
      Complete Complete Reopened Reopened
      15s 1 11/Nov/25 4:04 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      13s 2 11/Nov/25 4:04 PM

        People

        • Watchers:
          1 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Parts in:
            Parts ordered:
            Parts Expected: