Details

    • Type: Missing items (4 weeks) Missing items (4 weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Not defined
    • Model:
      Haywood
    • Stock_Number:
      29198
    • Serial:
      1710009
    • Size:
      36x12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Additional Contact Details:
      Hide
      Mr Smith 077966 70563
      Address is No 1 & No 2 Hayward
      The workshop,
      Red post
      Launcells ex23 9NW
      Show
      Mr Smith 077966 70563 Address is No 1 & No 2 Hayward The workshop, Red post Launcells ex23 9NW
    • Park:
      Red post (private land)
    • Postcode:
      EX23 9NW
    1. 06.10.14.jpg
      142 kB
    2. 21.08.14.jpg
      135 kB
    3. 21.08.14 ABI size of Mirror.jpg
      147 kB
    4. 4.8.14.jpg
      228 kB
    5. CCF02092014_00013.jpg
      965 kB
    6. CCF14102014_00001.jpg
      806 kB
    7. screenshot-1.jpg
      166 kB
    8. screenshot-2.jpg
      127 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - Lounge ceiling centre board is missing a couple of screw caps en-suite mirror is missing
      Issue Type Wallboards/Ceiling Boards (8 Weeks) [ 6 ] Missing items (4 weeks) [ 16 ]
      Maureen Hooper (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Maureen Hooper (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Maureen Hooper (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Maureen Hooper (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Maureen Hooper (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Mr Smith called to complain that the following issue are oustanding on his van:
      Mirror- quilt cover- Cap on screw in, he said that our engineers have been out a couple of time with the wrong screw cap colour and he wants it sorting out.
      He stated that the other issue have been done, so I will close these off and re issue a work sheet for the outstanding issue and ask Maureen to speak to Ade re the quilt cover as he said that this has been agree that we would supply a new one.. If so then we will need to put this on order
      Show
      Lorraine Pryor (Inactive) added a comment - Mr Smith called to complain that the following issue are oustanding on his van: Mirror- quilt cover- Cap on screw in, he said that our engineers have been out a couple of time with the wrong screw cap colour and he wants it sorting out. He stated that the other issue have been done, so I will close these off and re issue a work sheet for the outstanding issue and ask Maureen to speak to Ade re the quilt cover as he said that this has been agree that we would supply a new one.. If so then we will need to put this on order
      Hide
      Lorraine Pryor (Inactive) added a comment -
      I have spoken to Dan he doesn't think that they hold this in, so I have had to send an e-mail to him asking for the size of it and then I will ask Josh/ jane to order it from Carmel Glass, then we can go down and fit it...
      Show
      Lorraine Pryor (Inactive) added a comment - I have spoken to Dan he doesn't think that they hold this in, so I have had to send an e-mail to him asking for the size of it and then I will ask Josh/ jane to order it from Carmel Glass, then we can go down and fit it...
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-1.jpg [ 70478 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-2.jpg [ 70481 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Please read notes above ** I have issued the work sheet for the three outstanding issue and put notes on re the parts for our engineer.
      and I will add a post it note for when the scheduling is done.
      Show
      Lorraine Pryor (Inactive) added a comment - Please read notes above ** I have issued the work sheet for the three outstanding issue and put notes on re the parts for our engineer. and I will add a post it note for when the scheduling is done.
      Lorraine Pryor (Inactive) made changes -
      Attachment 21.08.14 ABI size of Mirror.jpg [ 70493 ]
      Hide
      Lorraine Pryor (Inactive) added a comment - - edited
      Dan has advise me that the size of the mirror is 300 x 700,
      I will forward this onto Josh so he or Jane can order from Carmel glass, when it comes in we will need to fit this.
      Show
      Lorraine Pryor (Inactive) added a comment - - edited Dan has advise me that the size of the mirror is 300 x 700, I will forward this onto Josh so he or Jane can order from Carmel glass, when it comes in we will need to fit this.
      Lorraine Pryor (Inactive) made changes -
      Attachment 21.08.14.jpg [ 70494 ]
      Hide
      Ellie W (Inactive) added a comment -
      Keith has confirmed that the mirror size needs to be 300 x700 - this needs to be fitted when it arrives from Camel glass, have not issued another worksheet as mirror has not arrived yet
      Show
      Ellie W (Inactive) added a comment - Keith has confirmed that the mirror size needs to be 300 x700 - this needs to be fitted when it arrives from Camel glass, have not issued another worksheet as mirror has not arrived yet
      Ellie W (Inactive) made changes -
      Attachment CCF02092014_00013.jpg [ 71200 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Mr Smith has called to chase this mirror up, I have just spoken to Josh to see if they have received this yet, if not can he please chase this up.
      I will take this back to part on order on Jira
      Show
      Lorraine Pryor (Inactive) added a comment - Mr Smith has called to chase this mirror up, I have just spoken to Josh to see if they have received this yet, if not can he please chase this up. I will take this back to part on order on Jira
      Lorraine Pryor (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Lorraine Pryor (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Lorraine Pryor (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Lorraine Pryor (Inactive) made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Lorraine Pryor (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Lorraine Pryor (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Lorraine Pryor (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Lorraine Pryor (Inactive) made changes -
      Contact Details Mr Smith 077966 70563
      Address is No 1 & No 2 Hayward
      The workshop,
      Red post
      Launcells ex23 9NW
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Josh has just told me that the mirror has come in but its been use on another job, I have asked if he can get another one re-ordered ASAP.
      Show
      Lorraine Pryor (Inactive) added a comment - Josh has just told me that the mirror has come in but its been use on another job, I have asked if he can get another one re-ordered ASAP.
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Derek has brought this mirro in to us today, I will issue a worksheet for us to go and fit this.
      Show
      Lorraine Pryor (Inactive) added a comment - Derek has brought this mirro in to us today, I will issue a worksheet for us to go and fit this.
      Lorraine Pryor (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Parts in 06/Oct/14 10:48 AM
      Lorraine Pryor (Inactive) made changes -
      Attachment 06.10.14.jpg [ 74475 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Pre-Owned Ver 2.0 [ 110612 ] Pre-Owned Ver 2.5 [ 113918 ]
      Maureen Hooper (Inactive) made changes -
      Assignee Claire Folland [ claire ] Lorraine Pryor [ lorraine ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      I have spoken to Ade about this and she has listened to my calls with Mr Smith he has not reported Flashing lights to myself. I have called him back on 07796670563 to discuss the issues raised with Mo today.
      I need to know what is still out standing re the chairs are ABI have the seat paid as completed and rough chairs. I also need to know what he means by Flashing lights- which lights are flashing is it when the lights are switch on- all the time etc.
      Show
      Lorraine Pryor (Inactive) added a comment - I have spoken to Ade about this and she has listened to my calls with Mr Smith he has not reported Flashing lights to myself. I have called him back on 07796670563 to discuss the issues raised with Mo today. I need to know what is still out standing re the chairs are ABI have the seat paid as completed and rough chairs. I also need to know what he means by Flashing lights- which lights are flashing is it when the lights are switch on- all the time etc.
      Lorraine Pryor (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Work Scheduled 09/Oct/14
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Steve has gone down today to do this
      Show
      Lorraine Pryor (Inactive) added a comment - Steve has gone down today to do this
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Hide
      Ellie W (Inactive) added a comment -
      Work completed by Keith 9.10.14
      Show
      Ellie W (Inactive) added a comment - Work completed by Keith 9.10.14
      Ellie W (Inactive) made changes -
      Attachment CCF14102014_00001.jpg [ 75196 ]
      Ellie W (Inactive) made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Ellie W (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Ellie W (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Resolved Resolved Reopened Reopened
      2s 1 Lorraine Pryor (Inactive) 22/Sep/14 12:14 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      16d 19h 20m 2 Lorraine Pryor (Inactive) 22/Sep/14 12:14 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      6s 2 Lorraine Pryor (Inactive) 22/Sep/14 12:14 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      7s 2 Lorraine Pryor (Inactive) 22/Sep/14 12:14 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      13d 22h 33m 2 Lorraine Pryor (Inactive) 06/Oct/14 10:48 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      3d 5h 57m 2 Lorraine Pryor (Inactive) 09/Oct/14 4:46 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      36d 19h 8m 2 temp 14/Oct/14 9:20 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      9s 2 temp 14/Oct/14 9:20 AM
      Resolved Resolved Complete Complete
      6s 1 temp 14/Oct/14 9:20 AM
      Complete Complete Complete Complete
      4046d 7h 43m 2 11/Nov/25 4:04 PM
      Complete Complete Reopened Reopened
      10s 1 11/Nov/25 4:04 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      19s 2 11/Nov/25 4:04 PM

        People

        • Watchers:
          2 Start watching this issue

          Dates

          • Created:
            Updated:
            Parts in:
            Work Scheduled: