PDI_Missed_Items
  1. PDI_Missed_Items
  2. PDIM-62

Blinds in the front window are stained

        Details

        • Type: Blinds (8 Weeks) Blinds (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Manager escalations Manager escalations
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           South Bay Holiday Park
        • Park_Code:
          SOUT10
        • Park_Postcode:
          TQ5 9QW
        • Park_Contact:
          James Adkins
        • Park_Email:
          southbay-sales@jfhols.co.uk
        • Park_Phone:
          01803853004
        • Plot:
          B2
        • Stock_Number:
          30637
        • Serial:
          18104h
        • Size:
          38x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        1. 11.3.15.jpg
          206 kB
        2. CCF15072015_00003.jpg
          659 kB

          Activity

          Ascending order - Click to sort in descending order
          Ellie W (Inactive) created issue -
          Ellie W (Inactive) made changes -
          Field Original Value New Value
          Park_Key_Account true
          Park_Contact John Fowler Holidays
          Park_Postcode TQ5 9QW
          Park_Phone 1803853004
          Park_Code SOUT10
          Park_City Brixham
          Park_Address St Mary's Road
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Submitted this into Swift - I will move this across to warranty if it is accepted
          Show
          Ellie W (Inactive) added a comment - Submitted this into Swift - I will move this across to warranty if it is accepted
          Ellie W (Inactive) made changes -
          Attachment 11.3.15.jpg [ 85119 ]
          Adrienne Barwell (Inactive) made changes -
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          made changes -
          Park_Address2
          made changes -
          Park_Email
          made changes -
          Park_Key_Account true Yes
          made changes -
          Park_Address2
          made changes -
          Park_Email
          made changes -
          Park_Key_Account Yes
          Claire Folland made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Claire Folland made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Hide
          Permalink
          Claire Folland added a comment -
          checked the swift, system this has been rejected as the van was dispatched 11.2.15
          Show
          Claire Folland added a comment - checked the swift, system this has been rejected as the van was dispatched 11.2.15
          Hide
          Permalink
          Claire Folland added a comment -
          will issue a worksheet to see if these can be cleaned
          Show
          Claire Folland added a comment - will issue a worksheet to see if these can be cleaned
          made changes -
          Park_Email
          made changes -
          Park_Key_Account  yes Yes
          made changes -
          Park_Address St Mary's Road South Bay Holiday Park
          made changes -
          Park_Address2 St Mary's Road
          made changes -
          Park_Key_Account Yes  yes
          made changes -
          Park_Key_Account  yes Yes
          made changes -
          Park_Email
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          This issue is over 12 weeks old, I am moving it to managers escalations and have asked Claire to advise why it has taken 12 weeks to sort out.
          Show
          Adrienne Barwell (Inactive) added a comment - This issue is over 12 weeks old, I am moving it to managers escalations and have asked Claire to advise why it has taken 12 weeks to sort out.
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Manager escalations [ 10000 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Awaiting worksheet
          Show
          Adrienne Barwell (Inactive) added a comment - Awaiting worksheet
          Hide
          Permalink
          Claire Folland added a comment -
          worksheet put in file
          Show
          Claire Folland added a comment - worksheet put in file
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Keith Scheduled 10/7/15
          Show
          Adrienne Barwell (Inactive) added a comment - Keith Scheduled 10/7/15
          Adrienne Barwell (Inactive) made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Adrienne Barwell (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Adrienne Barwell (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Work Scheduled 10/Jul/15
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          paperwork returned from Keith but not yet processed
          Show
          Adrienne Barwell (Inactive) added a comment - paperwork returned from Keith but not yet processed
          made changes -
          Park_Email
          made changes -
          Park_Key_Account NoYes Yes
          Claire Folland made changes -
          Attachment CCF15072015_00003.jpg [ 97232 ]
          Hide
          Permalink
          Claire Folland added a comment -
          Keith has attended, he has advised swift to supply 5 new blind blades, we will not get this under warranty, both the customer and the park have never chased this, Ade has ageed to move this to resolve
          Show
          Claire Folland added a comment - Keith has attended, he has advised swift to supply 5 new blind blades, we will not get this under warranty, both the customer and the park have never chased this, Ade has ageed to move this to resolve
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          made changes -
          Park_Email
          Rose Crisp (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		51d 18m 1 Claire Folland 01/May/15 2:03 PM
          Quotation supplied Quotation supplied Quotation accepted Quotation accepted
          		1s 1 Claire Folland 01/May/15 2:03 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		63d 2h 43m 1 Adrienne Barwell (Inactive) 03/Jul/15 4:47 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		2s 1 Adrienne Barwell (Inactive) 03/Jul/15 4:47 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		8s 1 Adrienne Barwell (Inactive) 03/Jul/15 4:47 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		2s 1 Adrienne Barwell (Inactive) 03/Jul/15 4:47 PM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		11d 18h 4m 1 Claire Folland 15/Jul/15 10:52 AM
          Resolved Resolved Complete Complete
          		727d 23h 59m 1 Rose Crisp (Inactive) 12/Jul/17 10:52 AM
          Complete Complete Reopened Reopened
          		2877d 9h 31m 1 28/May/25 8:23 PM
          Reopened Reopened Awaiting Quote Awaiting Quote
          		22s 1 28/May/25 8:23 PM

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              Dates

              • Due:
                Created:
                Updated:
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