Details
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Type:
Floor (8 Weeks)
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Status: Awaiting Quote
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Priority:
Manager escalations
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Resolution: Unresolved
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Labels:None
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Park_Company:South Bay Holiday Park
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Park_Code:SOUT10
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Park_Postcode:TQ5 9QW
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Park_Contact:James Adkins
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Park_Email:southbay-sales@jfhols.co.uk
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Park_Phone:01803853004
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Plot:B2
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Stock_Number:30637
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Serial:18104h
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Size:38x12
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Status Colour:
Awaiting Quote
Activity
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Claire Folland
added a comment -
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Keith has touched this in, both the park and the customer has never chased this, Ade has agreed to move this to resolve
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Claire Folland
added a comment - Keith has touched this in, both the park and the customer has never chased this, Ade has agreed to move this to resolve
paperwork has returned with Keith and awaiting processing
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Adrienne Barwell (Inactive)
added a comment - paperwork has returned with Keith and awaiting processing
Keith Scheduled 7/7/15
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Adrienne Barwell (Inactive)
added a comment - Keith Scheduled 7/7/15
checked all paperwork and have not recieved this back, unsure which engineer attended, have put another worksheet in file
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Claire Folland
added a comment - checked all paperwork and have not recieved this back, unsure which engineer attended, have put another worksheet in file
Claire to check through her paperwork to see if she has had this worksheet back, if not she needs to speak to the engineers to see who attended an whether they carried out the repair
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Adrienne Barwell (Inactive)
added a comment - Claire to check through her paperwork to see if she has had this worksheet back, if not she needs to speak to the engineers to see who attended an whether they carried out the repair
This issue is over 12 weeks old, I am moving it to managers escalations and have asked Claire to advise why it has taken 12 weeks to sort out.
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Adrienne Barwell (Inactive)
added a comment - This issue is over 12 weeks old, I am moving it to managers escalations and have asked Claire to advise why it has taken 12 weeks to sort out.
waiting for paperwork to come back
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Claire Folland
added a comment - waiting for paperwork to come back
not in the area this week
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Claire Folland
added a comment - not in the area this week
will issue worksheet for us to see if we can touch it in
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Claire Folland
added a comment - will issue worksheet for us to see if we can touch it in
checked the swift, system this has been rejected as the van was dispatched 11.2.15
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Claire Folland
added a comment - checked the swift, system this has been rejected as the van was dispatched 11.2.15
Submitted this into Swift - Will move across to warranty if it is accepted
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Ellie W (Inactive)
added a comment - Submitted this into Swift - Will move across to warranty if it is accepted