PDI_Missed_Items
  1. PDI_Missed_Items
  2. PDIM-69

shower riser bracket missing

        Details

        • Type: Missing items (4 weeks) Missing items (4 weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Higher Moor Farm Campsite
        • Park_Code:
          HIGH15
        • Park_Postcode:
          DT3 4BW
        • Park_Email:
          info@highermoorfarm.co.uk
        • Park_Phone:
          01305 815199
        • Order No:
           AS9357/4041
        • Model:
          s-pod
        • Stock_Number:
          31235
        • Serial:
          018499h
        • Size:
          14x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Part Number:
          9830166
        1. PDF File
          Delivery Note 02.07.2015.pdf
          620 kB
          Ellie W
        1. CCF24072015_00001.jpg
          643 kB
        2. Expected delivery .jpg
          239 kB
        3. Order confirmation.jpg
          207 kB
        4. screenshot-1.jpg
          198 kB
        5. screenshot-2.jpg
          166 kB
        6. screenshot-3.jpg
          209 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Postcode DT3 4BW
          Park_Email info@highermoorfarm.co.uk
          Park_Phone 01305 815199
          Park_Code HIGH15
          Park_Key_Account No
          Park_Address2 Nottington
          Park_City Weymouth
          Park_Address Higher Moor Farm Campsite
          Claire Folland made changes -
          Attachment screenshot-1.jpg [ 91331 ]
          Claire Folland made changes -
          Attachment screenshot-2.jpg [ 91332 ]
          Hide
          Permalink
          Claire Folland added a comment -
          submitted parts enquiry
          Show
          Claire Folland added a comment - submitted parts enquiry
          Claire Folland made changes -
          Attachment screenshot-3.jpg [ 92047 ]
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          Daniel from Park, called demanding to know when he will get his part. He said they were considering ordering two more S-pods but aftersales putting them off so will not order more until this is resolved.
          Show
          Karen Watson (Inactive) added a comment - Daniel from Park, called demanding to know when he will get his part. He said they were considering ordering two more S-pods but aftersales putting them off so will not order more until this is resolved.
          Hide
          Permalink
          Karen Watson (Inactive) added a comment - - edited
          Will get Steve to pinch one from a Swift Chamonix (017133h) in our yard, to send out to client.
          In the meantime have ordered part from Swift (currently out of stock with lead time of 14 days)
          Show
          Karen Watson (Inactive) added a comment - - edited Will get Steve to pinch one from a Swift Chamonix (017133h) in our yard, to send out to client. In the meantime have ordered part from Swift (currently out of stock with lead time of 14 days)
          Karen Watson (Inactive) made changes -
          Attachment Order confirmation.jpg [ 93161 ]
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          Ordered part from Swift AS9357/4041
          Show
          Karen Watson (Inactive) added a comment - Ordered part from Swift AS9357/4041
          Karen Watson (Inactive) made changes -
          Order No  AS9357/4041
          Part Number 9830166
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          Called park back but neither Daniel or Kevin around, left message to call me back.
          Show
          Karen Watson (Inactive) added a comment - Called park back but neither Daniel or Kevin around, left message to call me back.
          Hide
          Permalink
          Karen Watson (Inactive) added a comment - - edited
          Called park again, receptionist explained ver, very busy and Daniel won't be able to call me back today. Left message saying I had acquired his shower bracket from elsewhere and on it's way to him, as very easy to fit.
          I will put parcel in the mailbox on my way home tonight.
          Show
          Karen Watson (Inactive) added a comment - - edited Called park again, receptionist explained ver, very busy and Daniel won't be able to call me back today. Left message saying I had acquired his shower bracket from elsewhere and on it's way to him, as very easy to fit. I will put parcel in the mailbox on my way home tonight.
          Claire Folland made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Claire Folland made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Claire Folland made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          Courtesy call to park, Daniel confirmed shower part received and so happy has now ordered another S-Pod.
          Show
          Karen Watson (Inactive) added a comment - Courtesy call to park, Daniel confirmed shower part received and so happy has now ordered another S-Pod.
          Karen Watson (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Karen Watson (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Karen Watson (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Karen Watson (Inactive) made changes -
          Attachment Expected delivery .jpg [ 95657 ]
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          Connect is showing replacement part should be delivered this week.
          ON RECEIPT OF PART PLEASE ISSUE WORKSHEET TO BUT BACK IN SWIFT CHAMONIX S/N. 017133H IN OUR YARD.
          Show
          Karen Watson (Inactive) added a comment - Connect is showing replacement part should be delivered this week. ON RECEIPT OF PART PLEASE ISSUE WORKSHEET TO BUT BACK IN SWIFT CHAMONIX S/N. 017133H IN OUR YARD.
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          New shower riser bracket has been delivered - delivery note attached
          Will issue a worksheet for the new bracket to be replaced in the van in the yard - part is labelled on the Devon and Cornwall rack
          Show
          Ellie W (Inactive) added a comment - New shower riser bracket has been delivered - delivery note attached Will issue a worksheet for the new bracket to be replaced in the van in the yard - part is labelled on the Devon and Cornwall rack
          Ellie W (Inactive) made changes -
          Attachment Delivery Note 02.07.2015.pdf [ 96020 ]
          Ellie W (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Ellie W (Inactive) made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Ellie W (Inactive) made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Ellie W (Inactive) made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Ellie W (Inactive) made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Ellie W (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Ellie W (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Completed on Sage and taken out of stock
          Show
          Ellie W (Inactive) added a comment - Completed on Sage and taken out of stock
          Claire Folland made changes -
          Attachment CCF24072015_00001.jpg [ 98116 ]
          Claire Folland made changes -
          Times Scheduled 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Hide
          Permalink
          Claire Folland added a comment -
          complete by Keith 20-7-15
          Show
          Claire Folland added a comment - complete by Keith 20-7-15
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          made changes -
          Status Complete [ 6 ] Complete [ 6 ]
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Parts Recieved Parts Recieved Resolved Resolved
          		3s 1 Karen Watson (Inactive) 12/Jun/15 3:50 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		20d 4h 13m 2 temp 03/Jul/15 10:37 AM
          Quotation supplied Quotation supplied Quotation accepted Quotation accepted
          		3s 2 temp 03/Jul/15 10:37 AM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		6s 2 temp 03/Jul/15 10:37 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		3d 1h 21m 2 temp 03/Jul/15 10:37 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		2s 1 temp 03/Jul/15 10:37 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		20d 23h 44m 1 Claire Folland 24/Jul/15 10:22 AM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		14s 1 Claire Folland 24/Jul/15 10:22 AM
          Resolved Resolved Complete Complete
          		7s 2 Claire Folland 24/Jul/15 10:22 AM
          Complete Complete Complete Complete
          		3763d 5h 38m 1 11/Nov/25 3:01 PM
          Complete Complete Reopened Reopened
          		20d 18h 46m 2 11/Nov/25 3:01 PM
          Reopened Reopened Awaiting Quote Awaiting Quote
          		1h 1m 2 11/Nov/25 4:03 PM

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                Created:
                Updated: