Prestige Holiday Homes
  1. Prestige Holiday Homes
  2. PHH-17

Hallway and utility room floor should have been grouted

    Details

    • Type: Carpets and vinyls (8 weeks) Carpets and vinyls (8 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Plot:
      101
    • Serial:
      8698
    • Manufacturer:
      Prestige
    • Model:
      Rochester
    • Year:
      2015
    • Size:
      40x20
    • Status Colour:
      Complete Complete
    • Stock_Number:
      31146
    • Park_Company:
       Southern Counties Shooting Ltd
    • Park_Postcode:
      DT2 9PW
    • Park_Code:
      CLAY01
    • Additional Contact Details:
      Hide
      Linda 07776427432
      Mick 07476051815
      Show
      Linda 07776427432 Mick 07476051815
    • SLA Status:
    1. SKM_C224e15052812120.pdf
      5.77 MB
      Adrienne Barwell
    1. screenshot-1.jpg
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      Activity

      Hide
      Adrienne Barwell (Inactive) added a comment -
      reported by Linda at Bridport
      Show
      Adrienne Barwell (Inactive) added a comment - reported by Linda at Bridport
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Linda Amor has advised: My contact at Prestige has been Jonathan Wake who is their MD, email jonathan.wake@phph.com, not sure who does aftersales.

      Show
      Adrienne Barwell (Inactive) added a comment - Linda Amor has advised: My contact at Prestige has been Jonathan Wake who is their MD, email jonathan.wake@phph.com , not sure who does aftersales.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Hello Jonathan,

      Ref our telephone conversation on Wednesday can you kindly let me know when someone will be able to do the grouting on the hallway and utility room floor please. The customers are gradually moving in now and are anxious to see this done as soon as possible.

      We have carried out a pre-occupation inspection yesterday and will forward details of our findings from our aftersales department with accompanying photographs. The customers will also let me know if they find anything. Can you let us know who we should contact at the factory about aftersales please.

      Thank you for your help.

      Kind Regards,
      Linda.
      Show
      Adrienne Barwell (Inactive) added a comment - Hello Jonathan, Ref our telephone conversation on Wednesday can you kindly let me know when someone will be able to do the grouting on the hallway and utility room floor please. The customers are gradually moving in now and are anxious to see this done as soon as possible. We have carried out a pre-occupation inspection yesterday and will forward details of our findings from our aftersales department with accompanying photographs. The customers will also let me know if they find anything. Can you let us know who we should contact at the factory about aftersales please. Thank you for your help. Kind Regards, Linda.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      This has been reported to Prestige by Linda Amor
      Show
      Adrienne Barwell (Inactive) added a comment - This has been reported to Prestige by Linda Amor
      Hide
      Adrienne Barwell (Inactive) added a comment - - edited
      Prestige has confirmed receipt of the issue.
      Show
      Adrienne Barwell (Inactive) added a comment - - edited Prestige has confirmed receipt of the issue.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Prestige have advised that our contact for aftersale is Sarah Prichett
      Show
      Adrienne Barwell (Inactive) added a comment - Prestige have advised that our contact for aftersale is Sarah Prichett
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Sarah's e-mail address did not show up on the e-mail but I think that it will be sarah.pritchett@phplh.com
      Show
      Adrienne Barwell (Inactive) added a comment - Sarah's e-mail address did not show up on the e-mail but I think that it will be sarah.pritchett@phplh.com
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Prestige have advised that they will be attending on Sunday
      Show
      Adrienne Barwell (Inactive) added a comment - Prestige have advised that they will be attending on Sunday
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Customer details received from Linda Amor
      Show
      Adrienne Barwell (Inactive) added a comment - Customer details received from Linda Amor
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Linda has confirmed that this is complete
      Show
      Adrienne Barwell (Inactive) added a comment - Linda has confirmed that this is complete

        People

        • Assignee:
          Adrienne Barwell (Inactive)
          Reporter:
          Adrienne Barwell (Inactive)
          Participants:
        • Watchers:
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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
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