Details
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Type:
Bedroom Furniture (8 Weeks)
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Status: Complete
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Priority:
Agreed Date
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Resolution: Completed
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Labels:None
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Plot:101
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Serial:8698
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Manufacturer:Prestige
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Model:Rochester
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Year:2015
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Size:40x20
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Status Colour:
Complete
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Stock_Number:31146
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Park_Company:Southern Counties Shooting Ltd
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Park_Postcode:DT2 9PW
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Park_Code:CLAY01
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Additional Contact Details:
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SLA Status:
Description
Submitted to Prestige
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
8m 37s | 1 | Adrienne Barwell (Inactive) | 04/Jun/15 12:27 PM | |||||
|
4d 21h 29m | 1 | Adrienne Barwell (Inactive) | 09/Jun/15 9:57 AM | |||||
|
57m 3s | 1 | Adrienne Barwell (Inactive) | 09/Jun/15 10:54 AM | |||||
|
42s | 1 | Adrienne Barwell (Inactive) | 09/Jun/15 10:55 AM | |||||
|
25s | 1 | Adrienne Barwell (Inactive) | 09/Jun/15 10:55 AM | |||||
|
33s | 1 | Adrienne Barwell (Inactive) | 09/Jun/15 10:56 AM | |||||
|
13d 1h 33m | 1 | Adrienne Barwell (Inactive) | 22/Jun/15 12:29 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 22/Jun/15 12:29 PM |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
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Adrienne Barwell (Inactive)
added a comment -
Permalink
Prestige have confirmed that this work is complete
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Adrienne Barwell (Inactive)
added a comment - Prestige have confirmed that this work is complete
I have phoned Laura at Bridport to check whether Mr and Mrs Sinfield had phoned Linda with an update following the engineers visit at the weekend. Laura will get Linda to give me a call back, before I ring the customer to find out how the visit went.
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Adrienne Barwell (Inactive)
added a comment - I have phoned Laura at Bridport to check whether Mr and Mrs Sinfield had phoned Linda with an update following the engineers visit at the weekend. Laura will get Linda to give me a call back, before I ring the customer to find out how the visit went.
| Priority | Normal [ 21 ] | Agreed Date [ 26 ] |
I have chased Prestige to see if all the work has been completed awaiting response
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Adrienne Barwell (Inactive)
added a comment - I have chased Prestige to see if all the work has been completed awaiting response
| Attachment | screenshot-4.jpg [ 94808 ] |
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Adrienne Barwell (Inactive)
added a comment - Presitge contact details:
DD: 01933 354017
Sarah.Pritchett@phplh.com
E-mail received advising:
Hi Adrienne
Thank you for the below, we have updated our records and Bill our Production Manager will be over with you on Saturday 20th to attend to this home.
Many Thanks
Sarah Pritchett
Customer Care Account Manager
Prestige & Homeseeker Park & Leisure Homes
DD: 01933 354017
Hi Adrienne
Thank you for the below, we have updated our records and Bill our Production Manager will be over with you on Saturday 20th to attend to this home.
Many Thanks
Sarah Pritchett
Customer Care Account Manager
Prestige & Homeseeker Park & Leisure Homes
DD: 01933 354017
Show
Adrienne Barwell (Inactive)
added a comment - E-mail received advising:
Hi Adrienne
Thank you for the below, we have updated our records and Bill our Production Manager will be over with you on Saturday 20th to attend to this home.
Many Thanks
Sarah Pritchett
Customer Care Account Manager
Prestige & Homeseeker Park & Leisure Homes
DD: 01933 354017
Ellie has updated Mrs Sinfield about when Prestige will be attending
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Adrienne Barwell (Inactive)
added a comment - Ellie has updated Mrs Sinfield about when Prestige will be attending
Sarah from Prestige has advised that they will be attending on 20th June.
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Adrienne Barwell (Inactive)
added a comment - Sarah from Prestige has advised that they will be attending on 20th June.
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 20/Jun/15 |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Acknowledged
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Adrienne Barwell (Inactive)
added a comment - Acknowledged
I have chased Prestige for an update
Show
Adrienne Barwell (Inactive)
added a comment - I have chased Prestige for an update
Submitted to Prestige
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Adrienne Barwell (Inactive)
added a comment - Submitted to Prestige
| Attachment | screenshot-3.jpg [ 92979 ] |
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Description | Submitted to Prestige |
issue reported by Linda this morning
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Adrienne Barwell (Inactive)
added a comment - issue reported by Linda this morning