Details
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Type:
Plumbing (3 weeks)
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Status: Complete
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Priority:
High
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Resolution: Completed
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Labels:None
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Serial:17PSMW1451
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Manufacturer:Pathfinder
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Model:The lighthouse
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Year:2017
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Status Colour:
Complete
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Stock_Number:33878
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Park_Company:Hele Valley Holiday Park
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Park_Postcode:EX34 9RD
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Park_Contact:Scott Love
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Park_Phone:01271 862460
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Park_Email:holidays@helevalley.co.uk
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Park_Code:HELE01
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
20m 5s | 1 | Adrienne Barwell (Inactive) | 08/Mar/17 4:07 PM | |||||
|
11d 22h 54m | 1 | Adrienne Barwell (Inactive) | 20/Mar/17 3:02 PM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 20/Mar/17 3:02 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 20/Mar/17 3:02 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 20/Mar/17 3:02 PM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 20/Mar/17 3:02 PM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 20/Mar/17 3:02 PM |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
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Adrienne Barwell (Inactive)
added a comment -
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This has been sorted by the site, I am waiting for the invoice. No further action required
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Adrienne Barwell (Inactive)
added a comment - This has been sorted by the site, I am waiting for the invoice. No further action required
I have spoken to Sandra at Hele Valley she has advised that she has a plumber on site tomorrow, I have asked if he can look and establish what the fitting is that is required and if at all possible connect the two halves and I will reimburse her for any costs.
She will speak to him in the morning and let me know how she got on.
She will speak to him in the morning and let me know how she got on.
Show
Adrienne Barwell (Inactive)
added a comment - I have spoken to Sandra at Hele Valley she has advised that she has a plumber on site tomorrow, I have asked if he can look and establish what the fitting is that is required and if at all possible connect the two halves and I will reimburse her for any costs.
She will speak to him in the morning and let me know how she got on.
| Priority | Normal [ 21 ] | High [ 23 ] |
| Attachment | response to Sandra at Hele Valley.png [ 146781 ] |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Charleen Sibley [ charleen sibley ] |
I have phoned to speak to Sandra but she has popped out of the office, I spoke to Bruce but he seemed unware of the issue, so I have asked that Sandra calls me back.
Show
Adrienne Barwell (Inactive)
added a comment - I have phoned to speak to Sandra but she has popped out of the office, I spoke to Bruce but he seemed unware of the issue, so I have asked that Sandra calls me back.
I have phoned Georgie at Nichols transporters and she has advised that this is not something that they usually undertake, it is for the commissioning engineer to carry out.
I am think that this is where the plumb the two halves of the unit together but need to double check with Sandra (rather than the plumbing of it to the main plumbing)
I am think that this is where the plumb the two halves of the unit together but need to double check with Sandra (rather than the plumbing of it to the main plumbing)
Show
Adrienne Barwell (Inactive)
added a comment - - edited I have phoned Georgie at Nichols transporters and she has advised that this is not something that they usually undertake, it is for the commissioning engineer to carry out.
I am think that this is where the plumb the two halves of the unit together but need to double check with Sandra (rather than the plumbing of it to the main plumbing)
Sandra Dovey has called and advised that the plumbing has not been connected underneath the unit on this particular van, and she does not have the correct plumbing fitting.
Show
Adrienne Barwell (Inactive)
added a comment - Sandra Dovey has called and advised that the plumbing has not been connected underneath the unit on this particular van, and she does not have the correct plumbing fitting.
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Sandra & Rachel | |
| Park_Postcode | EX34 9RD | |
| Park_Email | holidays@helevalley.co.uk | |
| Park_Phone | 01271 862460 | |
| Park_Code | HELE01 | |
| Park_Address2 | Hele Bay | |
| Park_City | Ilfracombe | |
| Park_Address | Hele Valley Holiday Park |