Details
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Type:
Agreed Date/ End of season
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Status: Awaiting Quote
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Priority:
Agreed Date
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Resolution: Unresolved
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Labels:None
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Park_Company:Mrs Glencroft
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Plot:-
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Order No:W55006 AS9027/5035
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Model:Coslat Albany
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Stock_Number:29492
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Status Colour:
Awaiting Quote
Description
Mrs Christine Glencroft
Whitley Farm
Thurlstone
TQ7 3LW
01676 529019
07725 259391
Whitley Farm
Thurlstone
TQ7 3LW
01676 529019
07725 259391
Issue Links
- Same Van
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PPS-71
Lino 1.6 x 1.6m wood block affect or beech colour drop off
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- Awaiting Quote
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Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
91d 22h 25m | 1 | Lorraine Pryor (Inactive) | 30/Apr/15 3:41 PM | |||||
|
15d 1h 57m | 2 | Lorraine Pryor (Inactive) | 30/Apr/15 3:41 PM | |||||
|
3s | 2 | Lorraine Pryor (Inactive) | 30/Apr/15 3:41 PM | |||||
|
11s | 2 | Lorraine Pryor (Inactive) | 30/Apr/15 3:41 PM | |||||
|
4d 23h 32m | 2 | Lorraine Pryor (Inactive) | 30/Apr/15 3:42 PM | |||||
|
14m 12s | 2 | Lorraine Pryor (Inactive) | 30/Apr/15 3:42 PM | |||||
|
103d 57m | 2 | Lorraine Pryor (Inactive) | 15/Jun/15 2:57 PM | |||||
|
9s | 2 | Lorraine Pryor (Inactive) | 15/Jun/15 2:58 PM | |||||
|
4s | 2 | Lorraine Pryor (Inactive) | 15/Jun/15 2:58 PM | |||||
|
3635d 15h 17m | 1 | 29/May/25 6:15 AM | ||||||
|
5s | 2 | 29/May/25 6:15 AM | ||||||
|
54s | 2 | 29/May/25 6:16 AM |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Times Scheduled | 2 | 3 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
Hide
Lorraine Pryor (Inactive)
added a comment -
Permalink
I will close this off and issue a worksheet for Keith to drop the lino off.
Show
Lorraine Pryor (Inactive)
added a comment - I will close this off and issue a worksheet for Keith to drop the lino off.
Keith has been out to this, sink didn't fit so they will now get their own one and fit this, in exchange we have said that we would supply some vinyl which they will fit 1.6 x 1.6 m wood block beech or light oak.
Show
Lorraine Pryor (Inactive)
added a comment - Keith has been out to this, sink didn't fit so they will now get their own one and fit this, in exchange we have said that we would supply some vinyl which they will fit 1.6 x 1.6 m wood block beech or light oak.
| Attachment | pps-44.pdf [ 94130 ] |
| Priority | Over 8 Weeks [ 25 ] | Agreed Date [ 26 ] |
checked the stores, there is a basin on the floor near the engineers desk with Lorraines worksheets sat on top of it, not sure if this is for Mrs Glencross, advised if its the one Keith has found he will bring it with him next week
Show
Claire Folland
added a comment - checked the stores, there is a basin on the floor near the engineers desk with Lorraines worksheets sat on top of it, not sure if this is for Mrs Glencross, advised if its the one Keith has found he will bring it with him next week
I have called Mrs Glencroft to update her that Keith is on holiday and we have not heard back from him, I have again issued another work sheet which I will put in Keith tray asking if he has sourced another sink for her as the crack is moving and needs sorting out ASAP.
Show
Lorraine Pryor (Inactive)
added a comment - I have called Mrs Glencroft to update her that Keith is on holiday and we have not heard back from him, I have again issued another work sheet which I will put in Keith tray asking if he has sourced another sink for her as the crack is moving and needs sorting out ASAP.
| Attachment | 04.06.15 work sheet.jpg [ 92993 ] |
I
Show
Lorraine Pryor (Inactive)
added a comment - I
I have called Mrs Glencross Mobile and left a message to say that we are still trying to source a sink for this work, its is proving difficult but we will find something that is a best a match as we can. Once we have it we will of course update her.
I have advise her that we now have the parts in for the grill repair, once we have a date when our engineer is attending we will let her know.
I have advise her that we now have the parts in for the grill repair, once we have a date when our engineer is attending we will let her know.
Show
Lorraine Pryor (Inactive)
added a comment - I have called Mrs Glencross Mobile and left a message to say that we are still trying to source a sink for this work, its is proving difficult but we will find something that is a best a match as we can. Once we have it we will of course update her.
I have advise her that we now have the parts in for the grill repair, once we have a date when our engineer is attending we will let her know.
Mrs Glencroft has called again and we haven't found a part yet
I will ask Lorraine to email her with an update on this as she has been dealing with this
I will ask Lorraine to email her with an update on this as she has been dealing with this
Show
Ellie W (Inactive)
added a comment - Mrs Glencroft has called again and we haven't found a part yet
I will ask Lorraine to email her with an update on this as she has been dealing with this
| Description |
Mrs Glencross
Whitley Farm Thurlstone TQ7 3LW 01676 529019 07725 259391 |
Mrs Christine Glencroft
Whitley Farm Thurlstone TQ7 3LW 01676 529019 07725 259391 |
| Park_Code | .. |
| Park_Company | Mrs Christine Glencroft | Mrs Glencroft |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | no |
| Park_Email |
made changes -
| Park_Address2 |
| Park_Address2 |
made changes -
| Park_City |
| Park_City |
made changes -
| Park_Phone |
| Park_Phone |
made changes -
| Park_Postcode |
| Park_Postcode |
made changes -
| Park_Address |
| Park_Address |
made changes -
| Park_Contact |
| Park_Code | .. |
| Park_Contact |
| Priority | Low [ 22 ] | Over 8 Weeks [ 25 ] |
I have also left a message on Mrs Glencross mobile to say that we are trying to source a sink for this issue.
Show
Lorraine Pryor (Inactive)
added a comment - I have also left a message on Mrs Glencross mobile to say that we are trying to source a sink for this issue.
| Attachment | 30.04.15 worksheet.jpg [ 89526 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
I have now reopen this and moved it on to worksheet issued
Show
Lorraine Pryor (Inactive)
added a comment - I have now reopen this and moved it on to worksheet issued
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Times Scheduled | 1 | 2 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Attachment | 30.04.15 pps-44, 45,46 work sheet 17.04.15.pdf [ 89525 ] |
I have looked on the internet / Arleigh and cant see anything for this sink size. I will issue a work sheet for Keith to have a look at the top to see what he can locate to resolve this issue.
Show
Lorraine Pryor (Inactive)
added a comment - I have looked on the internet / Arleigh and cant see anything for this sink size. I will issue a work sheet for Keith to have a look at the top to see what he can locate to resolve this issue.
| Park_Company | Not defined | Mrs Glen Cross |
paperwork returned and passed to Lorraine
Show
Adrienne Barwell (Inactive)
added a comment - paperwork returned and passed to Lorraine
I have called the owner to say we will be attending 17.04.15
Show
Lorraine Pryor (Inactive)
added a comment - I have called the owner to say we will be attending 17.04.15
Mrs Glencross has called to say she is travelling down on Tue 14th April, so either wed 15th April or Thur 16th April or frid 17th April is ok with her.
Show
Lorraine Pryor (Inactive)
added a comment - Mrs Glencross has called to say she is travelling down on Tue 14th April, so either wed 15th April or Thur 16th April or frid 17th April is ok with her.
| Description |
Mrs Glencross
Whitley Farm Thurlstone TQ7 3LW 07725 259391 |
Mrs Glencross
Whitley Farm Thurlstone TQ7 3LW 01676 529019 07725 259391 |
Spoke to Mrs Glencross - She confirmed w/c 13.04.15 will be good as they are planning to come down to site that week. She will call a few days before to confirm date we will be visiting.
Show
Karen Watson (Inactive)
added a comment - Spoke to Mrs Glencross - She confirmed w/c 13.04.15 will be good as they are planning to come down to site that week. She will call a few days before to confirm date we will be visiting.
I have asked Lorraine to contact the customer and make an appointment for us to attend after Easter
Show
Adrienne Barwell (Inactive)
added a comment - I have asked Lorraine to contact the customer and make an appointment for us to attend after Easter
| Priority | Agreed Date [ 26 ] | Low [ 22 ] |
| Work Scheduled | 23/Feb/15 |
The issue has just been emailed to: *adrienne@surfbay.co.uk*, \\
with subject: *(PPS-44) Hairline crack in bathroom sink * \\
\\
and content:\\
----
Ade,
sorry do you know if this work has been carried out yet?
Thanks
Rain
with subject: *(PPS-44) Hairline crack in bathroom sink * \\
\\
and content:\\
----
Ade,
sorry do you know if this work has been carried out yet?
Thanks
Rain
Show
Lorraine Pryor (Inactive)
added a comment - The issue has just been emailed to: * adrienne@surfbay.co.uk *, \\
with subject: *( PPS-44 ) Hairline crack in bathroom sink * \\
\\
and content:\\
----
Ade,
sorry do you know if this work has been carried out yet?
Thanks
Rain
| Assignee | Maureen Hooper [ maureenh ] | Lorraine Pryor [ lorraine ] |
| Work Scheduled | 23/Feb/15 |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Priority | Over 8 Weeks [ 25 ] | Agreed Date [ 26 ] |
This work will be carried out at the beginning of next season
Show
Maureen Hooper (Inactive)
added a comment - This work will be carried out at the beginning of next season
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
This issue is now an agreed date for beginning of next season
Show
Maureen Hooper (Inactive)
added a comment - This issue is now an agreed date for beginning of next season
| Issue Type | Flue/Cowl (2 Weeks) [ 37 ] | Agreed Date/ End of season [ 18 ] |
Mrs Glencross phoned back saying the engineer had not got to her van, so she has now asked for the work to be put back to the start of next season
Show
Maureen Hooper (Inactive)
added a comment - Mrs Glencross phoned back saying the engineer had not got to her van, so she has now asked for the work to be put back to the start of next season
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Attachment | 28.11.14.jpg [ 78875 ] |
Confirmation of order from Arleigh
Show
Maureen Hooper (Inactive)
added a comment - Confirmation of order from Arleigh
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
Order placed with Arleigh
Show
Maureen Hooper (Inactive)
added a comment - Order placed with Arleigh
| Order No | W55006 AS9027/5035 |
Found the paperwork for this issue and spoke to Adam about a replacement basin. He says the one required is either the K261 or the K294 but to order both and put the one not required into stock
Show
Maureen Hooper (Inactive)
added a comment - Found the paperwork for this issue and spoke to Adam about a replacement basin. He says the one required is either the K261 or the K294 but to order both and put the one not required into stock
| Attachment | 27.11.14.jpg [ 78803 ] |
| Attachment | 27.11.14.jpg [ 78802 ] |
| Attachment | 27.11.14.jpg [ 78801 ] |
| Attachment | 27.11.14.jpg [ 78789 ] |
| Field | Original Value | New Value |
|---|---|---|
| Attachment | 12.11.14.jpg [ 77522 ] |
Phoned Keith and asked if he could get to this van and take a look today as he is in the area. If he has time he will go there
Show
Maureen Hooper (Inactive)
added a comment - Phoned Keith and asked if he could get to this van and take a look today as he is in the area. If he has time he will go there