Details
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Type:
Grill
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Surf Bay Leisure (Winkleigh)
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Park_Code:SURF99
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Park_Postcode:EX19 8DW
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Park_Email:warranty@surfbay.co.uk
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Park_Phone:01837 680100
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Plot:wash bay
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Model:Cosalt Rimini
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Stock_Number:30626
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Status Colour:
Awaiting Quote
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | screenshot-1.jpg [ 80055 ] |
| Park_Key_Account | false | |
| Park_Email | asales@surfbay.co.uk | |
| Park_Phone | 01837 680100 | |
| Park_Code | SURF99 |
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Adrienne Barwell (Inactive)
added a comment -
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Sam has asked if Steve or Keith could take a look at this issue, I have advised that we will do our best but it might not be until January
Show
Adrienne Barwell (Inactive)
added a comment - Sam has asked if Steve or Keith could take a look at this issue, I have advised that we will do our best but it might not be until January
| Attachment | screenshot-2.jpg [ 80078 ] |
Hi Sam,
I think that this is probably an issue with the thermocouple, please could you ask Simon to check that when he tries to ignite the oven, that the oven is clicking, he needs to look at the thermocouple to see if it is flashing /sparking and whether it is near the oven burner.
Quite often with old ovens the thermouple gets moved when the oven is cleaned so that it doesn’t line up with the burner. If this is the case, Simon just needs to move it back nearer the burner. The other thing to check for is where the little white clay bit is on the ignitor, it sometimes get a build up of dirt/ grease which stops it working.
If none of these works, it might well need a replacement thermocouple. If you get Simon to give us the oven details we can get one ordered.
Hope this helps.
Adrienne
I think that this is probably an issue with the thermocouple, please could you ask Simon to check that when he tries to ignite the oven, that the oven is clicking, he needs to look at the thermocouple to see if it is flashing /sparking and whether it is near the oven burner.
Quite often with old ovens the thermouple gets moved when the oven is cleaned so that it doesn’t line up with the burner. If this is the case, Simon just needs to move it back nearer the burner. The other thing to check for is where the little white clay bit is on the ignitor, it sometimes get a build up of dirt/ grease which stops it working.
If none of these works, it might well need a replacement thermocouple. If you get Simon to give us the oven details we can get one ordered.
Hope this helps.
Adrienne
Show
Adrienne Barwell (Inactive)
added a comment - Hi Sam,
I think that this is probably an issue with the thermocouple, please could you ask Simon to check that when he tries to ignite the oven, that the oven is clicking, he needs to look at the thermocouple to see if it is flashing /sparking and whether it is near the oven burner.
Quite often with old ovens the thermouple gets moved when the oven is cleaned so that it doesn’t line up with the burner. If this is the case, Simon just needs to move it back nearer the burner. The other thing to check for is where the little white clay bit is on the ignitor, it sometimes get a build up of dirt/ grease which stops it working.
If none of these works, it might well need a replacement thermocouple. If you get Simon to give us the oven details we can get one ordered.
Hope this helps.
Adrienne
Sam has advised that he will get Simon to have another look at the oven and see if he can establish whether the thermocouple needs replacing
Show
Adrienne Barwell (Inactive)
added a comment - Sam has advised that he will get Simon to have another look at the oven and see if he can establish whether the thermocouple needs replacing
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
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| Status | Complete [ 6 ] | Complete [ 6 ] |
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| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
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| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
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46d 4h 8m | 1 | Adrienne Barwell (Inactive) | 27/Jan/15 4:53 PM | |||||
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3s | 1 | Adrienne Barwell (Inactive) | 27/Jan/15 4:53 PM | |||||
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5s | 1 | Adrienne Barwell (Inactive) | 27/Jan/15 4:53 PM | |||||
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1s | 1 | Adrienne Barwell (Inactive) | 27/Jan/15 4:53 PM | |||||
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3938d 17h 32m | 1 | 09/Nov/25 10:26 AM | ||||||
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2d 6h 35m | 1 | 11/Nov/25 5:02 PM | ||||||
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18s | 1 | 11/Nov/25 5:02 PM |
