Details

    • Type: Electrical Faults (2 Weeks) Electrical Faults (2 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Surf Bay Leisure (Winkleigh)
    • Park_Code:
      SURF99
    • Park_Postcode:
      EX19 8DW
    • Park_Email:
      warranty@surfbay.co.uk
    • Park_Phone:
      01837 680100
    • Model:
      Jasmine
    • Stock_Number:
      30240
    • Serial:
      AT011178/06
    • Size:
      43X13
    • Status Colour:
      Awaiting Quote Awaiting Quote

      Description

      taken from this van to go to Unity as Atlas are taking too long, the customer is due back at the van

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        94d 2h 1 Claire Folland 21/May/15 1:39 PM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        1s 1 Claire Folland 21/May/15 1:39 PM
        Quotation accepted Quotation accepted Resolved Resolved
        2s 1 Claire Folland 21/May/15 1:39 PM
        Resolved Resolved Complete Complete
        1s 1 Claire Folland 21/May/15 1:39 PM
        Complete Complete Complete Complete
        3824d 21h 1m 1 09/Nov/25 9:40 AM
        Complete Complete Reopened Reopened
        1s 1 09/Nov/25 9:40 AM
        Reopened Reopened Awaiting Quote Awaiting Quote
        19s 1 09/Nov/25 9:40 AM
        made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        made changes -
        Status Complete [ 6 ] Complete [ 6 ]
        made changes -
        Park_Key_Account No
        made changes -
        Park_Contact
        Charleen Sibley made changes -
        Serial AT011177/06 AT011178/06
        made changes -
        Park_Key_Account NoYes
        made changes -
        Park_Key_Account NoYes
        made changes -
        Park_Key_Account NoYes
        made changes -
        Park_Key_Account NoYes
        made changes -
        Park_City
        made changes -
        Park_Postcode
        made changes -
        Park_Address2
        made changes -
        Park_Contact
        Claire Folland made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Claire Folland made changes -
        Status Quotation accepted [ 10008 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Claire Folland made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Claire Folland made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Hide
        Claire Folland added a comment -
        racheal has sent another booster, put back in Jasmine lodge
        Show
        Claire Folland added a comment - racheal has sent another booster, put back in Jasmine lodge
        Hide
        Claire Folland added a comment -
        emailed Racheal asking for an update
        Show
        Claire Folland added a comment - emailed Racheal asking for an update
        Hide
        Claire Folland added a comment -
        Never received a replacement tv booster, emailed Racheal
        Show
        Claire Folland added a comment - Never received a replacement tv booster, emailed Racheal
        made changes -
        Park_Address2
        made changes -
        Park_Postcode
        made changes -
        Park_Contact
        made changes -
        Park_Address
        made changes -
        Park_City
        made changes -
        Park_Key_Account false
        made changes -
        Park_Address2
        made changes -
        Park_Address
        made changes -
        Park_City
        made changes -
        Park_Contact
        made changes -
        Park_Postcode
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
        made changes -
        Park_Address2
        made changes -
        Park_Contact
        made changes -
        Park_Postcode
        made changes -
        Park_Address
        made changes -
        Park_City
        Hide
        Claire Folland added a comment -
        Have asked Racheal to send the replacement booster to us
        Show
        Claire Folland added a comment - Have asked Racheal to send the replacement booster to us
        Claire Folland made changes -
        Park_Key_Account false
        Park_Email asales@surfbay.co.uk
        Park_Phone 01837 680100
        Park_Code SURF99
        Claire Folland made changes -
        Field Original Value New Value
        Summary CLONE - lounge standing light lightshade TV booster
        Issue Type Lampshades/lights (2 weeks) [ 9 ] Electrical Faults (2 Weeks) [ 8 ]
        Description taken from this van to go to Unity as Atlas supplied the wrong one taken from this van to go to Unity as Atlas are taking too long, the customer is due back at the van
        Claire Folland created issue -

          People

          • Assignee:
            Claire Folland
            Reporter:
            Claire Folland
            Participants:
          • Watchers:
            0 Start watching this issue

            Dates

            • Due:
              Created:
              Updated: